Director of National Partnerships, Dialogue
Interim
3+ days a week in office
Virtual healthcare provider for employers
Open for applications
Virtual healthcare provider for employers
501-1000 employees
Open for applications
3+ days a week in office
501-1000 employees
Company mission
Dialogue's mission is to remove barriers to high-quality healthcare through its virtual healthcare platform.
Role
Who you are
- 7+ years of experience in a high-performing environment with a track record of excellence
- Track record of leading high performing and highly engaged teams
- Experience managing large and complex relationships before, during and after sales cycles
- Experience in healthcare and working in the HR and group insurance benefits space is a big plus
- A solutions-oriented mindset with an ability to think through scenarios in a logical manner, always seeking to find outcomes that are mutually rewarding for Dialogue and its partners
- Excellent verbal and written communication skills
- Please note that as we serve customers across Canada, bilingualism is essential for this position. You may be required to communicate in French and English
What the job involves
- Your role as Director, National Partnerships (Interim - 12 month contract)
- Reporting to the Vice President, Strategic Partnerships & Commercial Operations, the role of the Director, National Partnerships will be directing the Partnerships team that is responsible for nurturing relationships with our existing broker and consultant partners as well as the development of new business opportunities with these types of partnerships
- Leading a high-performing, highly engaged partnerships management team by providing continuous guidance and coaching to optimize performance and drive outstanding results
- Strategizing on how best to manage existing partner relationships and uncover revenue opportunities while also identifying new business opportunities through new partner channels across a range of industries
- Building and improving key processes alongside the team to establish structured and efficient ways of working
- Reporting on partnerships activity and key performance indicators to the executive team
- Developing the strategy to reach account growth targets and exceed our ambitious revenue objectives by continuously measuring the success of our partnerships across Canada
- Collaborating with internal stakeholders (sales, customer success, legal, finance, marketing, product, technology, service operations, and engineering) to launch new initiatives, support internal objectives and align on company priorities
Our take
Employers that offer their workforces healthcare benefits generally report higher engagement, productivity, and happiness levels in the workplace, but it isn't easy to do. Healthcare providers have lengthy waiting lists and focus heavily on physical health, whereas employees often experience problems perceived as less significant such as stress and mental wellness, prescription management, and financial obstacles.
Dialogue provides a telemedicine platform for employee benefits, partnering with employers to provide access to virtual healthcare solutions. The platform covers physical and mental health, prescriptions, access to health resources, work and career-related challenges, in addition to legal and financial support. This ultimately aims to humanize and broaden a company's healthcare perks outside of those of standard providers.
Dialogue has made a smart move by recognizing the significance of mental health and financial obstacles, tackling them within a unified platform. In addition to providing care for clients, the platform also benefits medical professionals greatly by matching them with relevant patients through the use of personal data. Dialogue was acquired by fellow Canadian health platform Sun Life in 2023 and itself acquired women's digital health and wellbeing platform Koble Care Inc. in 2024 to strengthen its product range for women's health.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-7% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jul 2020
$23.1m
SERIES B
Jun 2019
$40m
SERIES B
Total funding: $79.1m
Company benefits
- Unlimited Dialogue access for you and your immediate family
- Flexible working hours to improve work-life balance
- Gym membership reimbursement
- Top-tier benefits (or health) plan for you and your family
- Delicious, healthy snacks and refreshments delivered to the office every week
- A beautiful new office in Old Montreal, and another conveniently located at Queen and John St. in Toronto
- A competitive salary and stock options in the company
- Paid time off to volunteer and give back to the community
- The opportunity to learn and grow professionally
Company values
- We care deeply - we prioritize quality, safety, and empathy in every member interaction
- We are owners - we act in the best interest of the company and take accountability for the outcomes
- We are client obsessed - we are truly grateful for our client's trust, and we thank them by always going the extra mile
- We aim for excellence - we work our very hardest to be outstanding in everything we do
- We are Shackletons - we set ambitious goals, and we do everything humanly possible to get them there when the odds are stacked against us
- We have fun - notwithstanding the above, we don't take ourselves too seriously
- We are #oneteam - winning as a team is more important than individual success
Company HQ
Golden Square Mile, Montreal, QC
Articles
Leadership
Cherif Habib
(CEO)Experience as Co-Founder & Managing Director of Cesium Telecom, and CEO of EMcision.
Alexis Smirnov
(CTO)Experience as Senior Architect for Hooper. Was also Senior Solutions Architect and CTO for Radialpoint.
Salary benchmarks
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