Staff Software Engineer, Aisera
Conversational AI & Automation
$150-190k
Office located in Santa Clara, CA
AI-driven workplace automation software
Be an early applicant
AI-driven workplace automation software
201-500 employees
Be an early applicant
$150-190k
Office located in Santa Clara, CA
201-500 employees
Company mission
To help users with greater self-service by automating common to complex actions and tasks.
Role
Who you are
- We are looking for a skilled software engineer with solid hands-on experience in a technical leadership role, providing technical guidance and directions to team members
- 10+ years hands-on experience with microservices and scalable software development
- Experience with distributed systems, large-scale data, and the full software lifecycle of modern computer languages (java, python, etc)
- Solid understanding of software development principles, design patterns, and best practices
- Proficiency in database design and integration, including SQL and NoSQL databases
- Excellent communication and teamwork skills, with the ability to collaborate effectively with team members and stakeholders
- Bachelor's degree in Computer Science, Software Engineering, or a related field
Desirable
- Experience with cloud platforms (e.g AWS, GCP) is highly desired
- Familiarity with SaaS concepts and experience in developing SaaS-based applications is a plus
- Domain knowledge experience with ServiceNow, Salesforce, workflow, business process etc
- Experience with building machine learning products
What the job involves
- As a Staff /Sr Staff engineer, you will play a crucial role in designing, developing, and maintaining our conversation AI & Automation building blocks and features, with a focus on microservices architecture
- Your expertise in product development, technical vision and leadership will be valuable in shaping our innovative solutions and enhancing our existing products
- Design, build, and deliver scalable and real-time systems with high quality, scalability, and operability in mind
- Collaborate with product management, data science, and other engineering teams to bring end-to-end solutions with the highest business value to our customers
- Review and provide feedback on technical designs and code changes to ensure highly available, scalable, maintainable designs and high code quality standards to engineering peers
- Troubleshoot and resolve complex technical issues that arise in production and provide timely resolutions
- Proactively identify areas of technical debt and improvement opportunities, and drive solutions or innovation in engineering organization
- Take operational ownership of the system by using monitoring and observability tools to identify and resolve production issues
- Mentor and coach team members to raise the technical bar on the team
Application process
- An Onsite interview is required as part of the process
Our take
Aisera is an intelligent process automation platform startup that automates tasks, actions, and workflows for customers using AI tech. Thus providing its users with cost-cutting opportunities, while boosting productivity.
With the increased interest in AI solutions, plenty of competitors are vying for a position in the lucrative and expanding workflow automation market. From startups like WorkFusion, and strong contender UiPath, to larger giants like Microsoft and IBM, Aisera is under pressure to distinguish itself. However, as it is the world's first AI-driven EX and CX service platform, the company has seen an unprecedented 300% YOY growth.
Aisera counts on a 75 million strong user base, including big-name enterprise clients like Zoom, McAfee, and Autodesk. This demonstrable success in helping large companies accommodate growth without compromising on customer service will prove vital in winning significant market share. Its accelerated focus on strategic partnerships, which currently include the likes of Microsoft, Salesforce, and Slack, and further product development is likely to see Aisera continue gaining momentum.
Freddie
Company Specialist at Welcome to the Jungle
Insights
36% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Aug 2022
$90m
SERIES D
Apr 2021
$40m
SERIES C
Total funding: $218.5m
Company benefits
- Stock options
- Remote work friendly
- Medical, dental, and vision plans
- $1000 as a one-time home office upgrade
- Employee and Customer referral programs to participate in the success
Company HQ
Alviso, San Jose, CA
Leadership
Muddu Sudhakar
(CEO)Before co-founding Aisera, Muddu worked as CEO for Caspida, Cetas, Kazeon, Sanera and Rio Design. He holds a PhD in Computer Science from the University of California and owns more than 40 patents.
Christos Tryfonas
(Chief Architect)Before co-founding Aisera, Christos founded and was CTO of Caspida, a cyber-security company. He has also co-founded Cetas, a cloud analytics company, and Kazeon Systems.
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