IT Operations Engineer, Fictiv
Office located in Oakland, CA
Digital manufacturing ecosystem
Be an early applicant
Digital manufacturing ecosystem
201-500 employees
Be an early applicant
Office located in Oakland, CA
201-500 employees
Company mission
To simplify the process of sourcing the custom mechanical parts required for new product development and introduction into the market.
Role
Who you are
- Associate Degree in Technology, Engineering, Computer Science, or Technical Trade School
- Technical certifications (CompTIA Network+ / Security + / Cloud+, Cisco Certified Network Administrator, Okta Certified Professional/Administrator) will be given preference
- 4+ years in IT Operations and/or DevSecOps
- A solid understanding of SOC 2 compliance
- Experience in ISO 27001 or NIST 800 is a plus
- 3+ years of experience configuring and administering medium/large-scale Okta SSO environments, including RBAC measures
- Experience in administering Google Workspace, Atlassian, Slack, Zoom, Office 365, and other SaaS tools for a company of 400+ employees
- Physical Demands:
- The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions
- While performing the duties of this job, the employee is routinely required to sit, walk, talk, and hear; use hands to keyboard, fingers, handle, and feel; stoop, kneel, crouch, twist, crawl, reach, and stretch
- Ability to move heavy boxes/equipment from time to time; must be able to lift up to 50 pounds
What the job involves
- The Information Technology Operations (IT Operations) team provides critical operational support for all Fictiv technology systems
- This team covers new IT network setup for LAN/WAN/VPC/VPN, desktop hardware configuration and roll-out, desktop software management, access control, security training, and help desk support
- IT Operations collaborates closely with the Cloud Infrastructure Operations team to ensure secure access to Fictiv systems for all Fictiv employees
- As an IT Operations Engineer, you will report to the IT Operations Lead role
- You will utilize your deep knowledge of IAM, Network Administration, Security Event Management, and SaaS Management to provide critical day-to-day support for Fictiv employees and partners
- Success in this role will be measured by implementing strategic initiatives through deliverables on key milestones and providing solutions to complex, cross-functional projects, including systems design, implementation, maintenance, new facility site expansion, employee life-cycle management, and company-wide security best practices
- Integrate and maintain current SaaS platforms into OKTA (including Amazon Web Services, Salesforce, Greenhouse, and more)
- Develop automation workflows to compile alerting, monitoring, reporting processes to identify security threats
- Assist in managing new and current SaaS platforms (including Google Workplace, Zoom, Slack, Kandji MDM, and more)
- Create and deploy certificates and access controls for company-wide VPN solutions
- On-site deployment and maintenance of Networking Services (WAN, LAN, and site to VPC) utilizing Cisco Meraki and FortiGate equipment
- Site location deployments of Security and Facility Access Controls using Avigilon and video monitoring equipment
- Contribute to the development of IT Operations run-books and knowledge base
- Enforce security policies and procedures to ensure SOC 2 compliance
- Design, deploy, and manage SIEM solutions for threat analysis and detection
- Hardware inventory maintenance and tracking, including assignment, provisioning, and surplus tracking
- Act as technical expert to assist IT leadership in providing recommendations to improve our security posture
Our take
Fictiv is a digital manufacturing ecosystem that enables companies all over the world to acquire parts and components quickly. Its digital platform and global partner network provide a powerful palette of features, with the company positioning itself as the Amazon Web Services of hardware.
Also on offer from Fictiv is 3D printing, with the platform taking advantage of a range of technologies in this area. This makes it possible for businesses to obtain production-quality parts, without having to invest in tools and expertise.
The company has also leveraged technology in order to provide customers with access to a wide range of capabilities through components. With the 3D printed materials market set to reach $18 billion by 2030, Fictiv is well-placed to benefit from this significant growth, especially following its significant investment in accelerating product innovation.
Steph
Company Specialist at Welcome to the Jungle
Insights
6% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
May 2022
$100m
SERIES E
Feb 2021
$35m
SERIES D
Total funding: $193m
Company benefits
- Monthly virtual work stipend
- Wellness stipend
- Paid volunteer days
- Learning and development stipend
- Paid parental leave
- Equity options
Company HQ
SoMa, San Francisco, CA
Leadership
Dave Evans
(Co-Founder & CEO)They hold a BS in Mechanical Engineering from Stanford and served as the Lead Hardware Engineer at Ford before co-founding Fictiv in 2013.
Nathan Evans
(Co-Founder & CXO)They earned a BA and MA from Stanford. They then founded Citizens of Wine and worked as an Associate at Seven Hills.
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