Head of Project Management Office, Cazoo
Salary not provided
+ Discretionary Bonus
Salesforce
NetSuite
Senior and Expert level
London
2+ days a week in office (Richmond, London)
Online used car marketplace
Job no longer available
Online used car marketplace
101-200 employees
B2BLifestyleMarketplaceCarsConsumer GoodseCommerce
Job no longer available
Salary not provided
+ Discretionary Bonus
Salesforce
NetSuite
Senior and Expert level
London
2+ days a week in office (Richmond, London)
101-200 employees
B2BLifestyleMarketplaceCarsConsumer GoodseCommerce
Company mission
We're people who make things happen. We move fast. We back ideas. We challenge what isn't working. We're building a different type of automotive marketplace.
Role
Who you are
- Experience with significant commercial/finance transformation projects
- Proven project management office credentials
- Understanding of marketplace businesses an advantage
- Understanding of technical/platform aspects of marketplaces including Salesforce.com as primary CRM, commercial operations and finance
- Strong communication skills and ability to work collaboratively with stakeholders across the business
- Ability to work at pace in a dynamic environment whilst continuing to meet deadlines and manage stakeholders
- Customer-centric thinking - empathetic to end-user delivery
- Experience of delivering commercially focused projects in technology driven environments
- Significant project management capabilities including
- Ability to define scope, timelines, and milestones
- Aligning projects with business strategy
- Identifying, mitigating, and managing project risks
- Optimise people, budget, and tools across the project
- Ability to design and deliver engaging materials to support project communication
- High level of collaboration to create cross-functional alignment – running workshops with various teams including sales, product, operations, finance and engineering to resolve friction points
- Understanding of Salesforce.com, Stripe, and Netsuite, as well as interaction with commercial operations, product and technology
- Analytical mindset with the ability to derive insights from data
- Strong project management and organizational skills
What the job involves
- We are looking for a FTC Head of Project Management Office to implement new pricing and packaging options that have the potential to significantly accelerate the growth of the business
- The business has worked with a leading strategy consultancy to create an innovative model that allows it to grow in partnership with its dealer customers
- Implementation of the initiative requires cross-functional effort with impact across sales, operations, product, technology and finance
- The Head of Project Management Office will be responsible for overseeing the delivery of the overall project
- The individual will ensure strong communication and alignment between departments and work proactively to help resolve and escalate issues that may threaten the project’s success
- This is expected to be a 9-12 month project to ensure that the business has prepared properly
- Success will be measured by effective implementation translating into dealer adoption and revenue growth
- Reports to: Chief Operating Officer
- Employment Type: Fixed Term Contract
- Create and oversee project plan - be seen as the delivery owner within the business - taking a proactive, energetic approach to ensuring delivery
- Coordinate regular and effective communication with key project stakeholders to track progress
- Report to Leadership Team on progress and escalate issues with resolution suggestions
- Work alongside existing team set-ups for planning and delivery to create alignment with overall plan - including Salesforce development, Product & Technology, Marketing, Finance and Sales
- Support with strategic implementation and data analysis
Application process
- We usually respond within a week
Salary benchmarks
Our take
Used car marketplace Cazoo has had quite the journey, having originally been founded as MOTORS by a partnership between the Daily Mail and General Trust before its acquisition by Cox Automotive and, subsequently, Gumtree. Now, it's an independent used car marketplace that hosts hundreds of thousands of used cars, as well as reviews, guides and advice.
With fifteen years of experience behind it, Cazoo has capitalised on its ownership journey to become the go-to used car marketplace for the UK. Operating within a challenging economy, the business is in a strong position, having bought the "household name" Cazoo brand, which went into administration in 2024, and adopted the name as its own. This suggests it will continue to maintain its nation-leading position in the sector.
Freddie
Company Specialist at Welcome to the Jungle
Insights
12% employee growth in 12 months
Company
Company benefits
- Discretionary Bonus or Commission based roles
- Pension Scheme - We more than match your commitment to the future, when you contribute 6% to your pension pot , we put in 9%, taking your total up to 15% of your base salary.
- Make an Impact Awards: Quarterly value-led awards with cash prizes and a £1,000 team experience on offer.
- Hybrid and UK Remote working depending on role
- Generous Family Friendly Leave: Maternity/Pregnant Parent Leave: 20 weeks at 100% pay,. Paternity/Non-birth Parent Leave: 12 weeks at 100% pay.
- Private Healthcare Insurance - High-level coverage for you, partners, and dependents—including pre-existing conditions.
- Private Dental insurance through Bupa - Level 2 coverage for cashback on preventative, restorative and emergency care.
- Online private GP service - 24/7 digital access via Help@Hand.
- Generous sick pay support - 13 weeks of sick pay, before going onto Long term Illness cover with Canada Life
- Life assurance policy (x4 Life Assurance)
- Social & Inclusion Calendar - packed with events
- Free food and beverage in our office locations
- 25 days annual leave (Plus Bank Holidays) to start. We reward loyalty: +2 days after 2 years, plus an extra day for every year after (reaching a 30-day max).
- We offer 2 volunteer days a year so you can help out wherever matters to you.
- Specialist Support: Free counseling and menopause/fertility support via Peppy.
- Upskill Budget: Every manager has a dedicated budget for your specific role development.
- Leadership Track: Custom training programs designed for our current managers.
- Tech Choice: Your choice of a MacBook or Windows laptop.
- Perks@Work: Discounts at over 30,000 retailers and entertainment venues.
- Company Events: Annual Ignite Conference (past guests include Damien Hughes, Nick Fry, & Matthew Syed).
- Celebrations: Whether it’s our Summer bash or the annual festive party, we make sure we take the time to bring everyone together and celebrate in style.
- Automotive advocates: We provide tickets to the annual British Motor Show, giving our team a front-row seat to one of the biggest events in the UK car calendar.
- Pitchside Perks: We’re proud partners of Brentford FC, and we share the rewards with you. From tickets to Men’s and Women’s matches to the bucket-list opportunity to actually play on the pitch yourself, we bring you closer to the action.
Company values
- We are fearless
- We are dynamic
- We are better together
Company HQ
Richmond, UK
Articles
Leadership
Barry Judge
(CEO)Former CEO & current Board Member at houza. They are also the former CEO of OLX, dubizzle, and dealglobber.com (which they Co-Founded).
People progressing
Head of Account Management.
Diversity, Equity & Inclusion at Cazoo
Rhys Shipman (Talent Acquisition Partner )
- Here at Cazoo, we’re striving to foster a culture of belonging and empowerment, a place where everyone can be celebrated for who they are, with equal opportunities for growth and career development.
- We understand that having diverse and inclusive teams fuels creativity and stronger performance. That’s why we’re committed to discovering new talent so that when you join us, you can be you! We know we’re not perfect, and true inclusion and belonging is a journey. As part of our commitment to create inclusion for all in 2023, listed below are a few of the things we’re up to. And that’s really just the start!
- Improve equitable hiring processes by removing bias from job applications
- Delivering training on Unconscious Bias, Culture And Identity Awareness, & Inclusive Leadership
- Celebrating diversity through our company-wide inclusion calendar
- Fostering Community Groups (ERGs) with investment for each group
- Continuing our People Ambassador Programme to have more representative voices involved in decision making
- Accelerating diverse talent through a mentoring programme
- Sponsorship to attend an external coaching programme to elevate women’s voices
- Partnering with charitable organisations to drive inclusion and belonging within wider communities
- Reviewing the accessibility of our workplace, practices and policies
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