Vice President of Global Enablement, Birdeye
Office located in Palo Alto, CA
Review management platform for businesses
Open for applications
Review management platform for businesses
1001+ employees
Open for applications
Office located in Palo Alto, CA
1001+ employees
Company mission
To help businesses thrive in the digital world by providing businesses with an intuitive, innovative, and integrated solution with embedded AI and automation that's easy to use and scale.
Role
Who you are
- 10-15 years of relevant experience in the Sales Enablement field
- At least 5 years’ experience leading and developing robust teams, including direct management as well as management of virtual project teams
- Proven experience and the ability to define, build and maintain organizational capability through a structured approach to skills assessment, training, and development
- Organizational change expertise, with shown ability to build enablement / readiness frameworks to effectively embed new knowledge, skills, and abilities needed for transformational change
- Deep and broad sales and business knowledge, including solid understanding of financial principles, business case justification, and key performance indicators
- Experience in cross functional/departmental alignment and working in matrixed management structures. Proven track record to align and work with Sales, Services, Product, Support and other (internal) business units
- Ability to lead training sessions as needed
- High degree of motivation and professionalism with advanced organizational and project management skills
- Direct sales experience or customer-facing experience with customer experience technologies is a plus
- University Degree
- Extensive progressive business experience
- Relevant enablement experience with focus on sales enablement is required
- Outstanding oral and written communications skills, as well as excellent presentation skills; understanding of how to communicate effectively to a broad audience and at various levels of the organization
What the job involves
- As the Vice President, Senior Director of Sales Enablement, you will lead a team responsible for maximizing the readiness and success of our sales teams as we continually innovate our products and optimize our go to market
- Sales Skills & Competencies. Equip the team with the skills needed to carry out our sales process effectively, approach accounts/territories strategically, and build relationships at the right level within the customer organization
- Functional & Technical Readiness. Ensure the team understands our products, including sales motions, customer value proposition, and competitive differentiation as well as product-related skills to progress sales such as demos and solution mapping
- Role Transformation. Understand how roles will need to evolve over time in the context of the company’s transformation and translate that into enablement needs and plans
- GTM: Work with Product, Product Marketing and Sales leadership to deliver GTM initiatives
- You will report to the SVP, Sales. You ensure that the sales teams have the right knowledge, skills, and tools to meet the segment's financial targets. This must be in close collaboration with the Sales VPs, Revenue Operations, and other department leaders
- Business partnering – Understand and anticipate business performance, requirements and gaps of the sales team and represent those requirements and business needs in corporate initiatives. Proactively identify ways the enablement team can help contribute to achieving the business goals and improve business performance
- Prioritization and planning – Ensure that enablement activities align to the strategic priorities of the business and that there is a cohesive approach for the various sales teams
- Content creation, sourcing, and delivery – Work with the sales enablement team to customize or create content as needed
- Driving adoption, change and performance against key business metrics – Drive adoption of new knowledge, skills, and abilities through well-designed enablement programs and robust organizational change plans. Keep track of key business metrics and develop and implement plans to achieve targets
- Program management and execution - Manage effective execution of enablement programs and ensure full value and desired outcomes are achieved
- Measuring outcomes and effectiveness – In collaboration with Rev Ops, define and track appropriate important metrics to measure success and identify and implement needed improvements based on that data
Our take
Birdeye is a customer experience platform providing over 100,000 businesses with an all-in-one platform to effortlessly manage their online reputation, connect with prospects and gain customer experience insights.
While other software companies have been downsizing investments in innovation and people, Birdeye has recently released new products as well as hiring top talent. For the past five years, the company has been the highest-rated reputation and customer experience platform and even got the rare distinction of rating #1 in sixty-four categories on G2.
Closing multiple funding rounds, Birdeye has received backing from investment organisations like Accell-KKR, Trinity Ventures and World Innovation Lab. With the capital gained Birdeye has the ability to accelerate its development and focus on expanding its international presence into Australia, New Zealand, and the United Kingdom.
Steph
Company Specialist at Welcome to the Jungle
Insights
35% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Mar 2022
$60m
SERIES C
Feb 2017
$25m
SERIES B
Total funding: $93m
Company benefits
- 100% Employer-paid benefit plans available for employees with multiple health plan options (HSA, PPO)
- Flexible PTO
- 401(k) with company match
- Flexible work from home options available
- Maternity & Paternity Leave
- Employee Resource Groups - network with like-minded "Birds"
- Abundant opportunities that come with a dynamic and fast-growing organization!
Company values
- We are Customer Obsessed
- We’re a meritocracy - you’re judged on performance not who you know
- We make data-driven decisions
- Your opinion matters. Collaborative environment to help make Birdeye successful
Company HQ
Evergreen Park, Palo Alto, CA
Articles
Leadership
Naveen Gupta
(Co-Founder & CEO)Former Yahoo Executive and RingCentral CPO. Was chosen as the EY Entrepreneur of the Year in 2021.
Neeraj Gupta
(Co-Founder & President)Previously worked as an Engineering Architect at Oracle, Yahoo and Safeway.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job