Site Reliability Engineer, Back Market
Relocation package available
Online marketplace for refurbished electronics
Job no longer available
Online marketplace for refurbished electronics
501-1000 employees
Job no longer available
Relocation package available
501-1000 employees
Company mission
To do more with what we already have.
Role
Who you are
- Proven experience in a similar role with:
- Cloud provider (bonus: GCP)
- Kubernetes
- Datadog (or similar)
- Familiarity with microservice design principles and reliability patterns
- Have proficiency in at least one programming language (Python, Go, Bash, etc.)
- Willingness to participate in on-call rotation, on occasion
- Good communication skills (spoken & written), willingness to guide cross-team efforts (bonus: spoke at public presentations)
What the job involves
- The SRE team within the platform tribe at Back Market is tasked with ensuring the stability and performance of our services. Your main responsibility will be to help our feature teams with incident management, architectural design decisions and reliability reviews based on SLO & DORA metrics
- To fulfill these tasks, we sometimes embed ourselves within feature teams, build reusable tooling, deep dive into low-level investigations or introduce new patterns and processes
- We are viewed as reliability and observability experts, we like to coach other engineers as well as provide 101-level overviews to large communities
- Take ownership of complex issues related to performance, reliability, and scalability, from idea inception to production including all required technical & organizational improvements
- Help our feature teams to be in full control of their services’ stability and performance
- Participate in the production lifecycle (incident/change management / on-call)
- Push and rollout reliability patterns such as graceful degradation, and cascading failure prevention
- Help teams to be autonomous in load testing, chaos testing, SLO design and others, via:
- Coaching
- Building reusable tooling
- Participating in campaigns
Our take
At a time when new smartphones launch frequently but with fewer new features and when individuals want to contribute to sustainability and the circular economy, Back Market is setting out to provide customers with a viable option of purchasing refurbished electronics goods.
The vision of the company is to become the default choice when it comes to electronics purchases, irrespective of the customers' budget. In order to materialise this vision, Back Market guarantees that all the devices sold on its platform are 100% functional. The company screens sellers before allowing them to join its platform and it monitors their performance in real-time by collecting detailed customer feedback. By doing this, it hopes to restore trust in refurbished devices and to make sustainability an easy, safe, and affordable choice.
Back Market operates in 17 counties and has a client roster that includes Netflix, Disney, BBC, Sony, and Apple. The company has also raised over $1 billion in capital, which has been invested in expansion across new and current markets. And with the recommerce market only growing, Back Market has a lot of room for exciting future growth.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-4% employee growth in 12 months
Company
Company HQ
Beaubourg, Paris, France
Leadership
Thibaud Hug de Larauze
(Co-Founder & CEO)Previously a Logistic Export Assistant at Devanlay Lacoste and an Account Manager at Neteven.
Amandine Durr
(CPO)Amandine joined Back Market in 2021 as CPO. Prior to this, they were a Product Director at ManoMano, a Senior Innovation product Manager at Kering, and CPO/CEO and Head of Product at We Are TV.
Clément Petit
(CFO)Previously spent nearly 3 years at Veepee, initially joining as a Financial Director before becoming CFO of France then later Group CFO. Prior to that, they spent 4 years at Elanco in Financial roles.
Dawn Baker
(CTO)Dawn joined Back Market in 2022 as Senior VP of Engineering, becoming CTO in 2023. Prior to this, they worked at Google as a Senior Director of Engineering, at Fitbit as the VP of Software Engineering, and at LinkedIn as a Senior Manager of Site Reliability Engineering.
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