Sales Operations Manager, MongoDB
$98-193k
Developer data platform
Be an early applicant
Developer data platform
1001+ employees
Be an early applicant
$98-193k
1001+ employees
Company mission
To empower innovators to create, transform, and disrupt industries by unleashing the power of software and data.
Role
Who you are
- 5+ years of experience in Sales Operations or a related field, with significant and demonstrable experience managing internal systems and a strong understanding of how these systems support technical pre-sales activities
- Deep understanding of CRM systems (e.g., Salesforce), workflow automation tools, and sales/technical enablement tech stack management, with a proven ability to tailor these systems to the specific needs of a technical field organization like Solution Architects
- Proven experience in process improvement and documentation, with a strategic mindset toward system optimization specifically within the context of technical sales and solution delivery
- Excellent project management and communication skills, with the ability to effectively interact with technical and non-technical stakeholders, including presenting to and training Solution Architect teams
- Strong analytical and problem-solving skills with the ability to translate Solution Architect business needs into system requirements and process improvements
- Experience working directly with or supporting Solution Architect teams is highly preferred
- Familiarity with knowledge management systems, technical content repositories, and demo environment management is a plus
What the job involves
- The GTM Operations Manager for Go-To-Market Internal Systems for Solution Architect Operations will be instrumental in optimizing the internal technology ecosystem that directly supports our global team of Solution Architects
- This role will oversee the end-to-end management of MongoDB’s internal GTM and technical enablement technology landscape, ensuring it directly aligns with and supports the unique operational needs and workflows of the Solution Architect organization
- You will be responsible for optimizing system performance, improving the user experience for our Solution Architects, and driving process efficiencies across the GTM tech stack as it pertains to their specific activities and responsibilities
- Solution Architect Workflow Optimization: Identify, map, and enhance critical Solution Architect-specific GTM processes (e.g., technical discovery, solution design documentation, sizing, knowledge sharing), implementing targeted technology solutions to streamline these workflows and improve Solution Architect productivity and effectiveness
- SA-Centric System Management: Oversee the configuration, maintenance, and optimization of internal GTM systems (e.g., CRM, knowledge management platforms, technical content repositories, demo environments) with a specific focus on how these tools are utilized by and impact the Solution Architect team
- Cross-Functional Collaboration (with SA Focus): Partner closely with teams in Sales, Customer Success, Engineering, and IT, with a particular emphasis on understanding and representing the needs of the Solution Architect organization to ensure seamless integration of systems and alignment with their specific business requirements and technical engagement models
- Solution Architect Training and Enablement: Develop and deliver tailored training programs and support resources to enable Solution Architects to effectively leverage internal GTM systems and adhere to best practices in their technical engagements
- Change Management (for SA Impact): Lead change management initiatives specifically related to system updates and process changes that affect the Solution Architect team, ensuring smooth adoption and minimizing disruption to their technical activities
- Performance Monitoring and Reporting (SA Lens): Develop and maintain key performance indicators (KPIs) to monitor the effectiveness and adoption of internal systems by the Solution Architect team, providing insights and recommendations for continuous improvement
- Technical Content and Asset Management Systems: Contribute to the optimization of systems used for managing technical content, solution design assets, and demo environments, ensuring easy access and usability for Solution Architects
- Liaison for SA Technology Needs: Act as a primary point of contact for the Solution Architect organization regarding internal system-related issues, requests, and strategic initiatives
Our take
MongoDB is an open-source, cross-platform, document-oriented database system. It stores data as JSON-like documents and is written in C++, Go, JavaScript and Python.
Essentially, the company develops tools and blueprints to help businesses and organisations modernise their legacy applications, migrating them to the MongoDB database and the MongoDB Atlas cloud database. With this initiative, MongoDB is particularly taking aim at Oracle customers with ageing applications running on the Oracle relational database system.
Since its release, MongoDB has become one of the most popularly used NoSQL database systems due to its ease of use and efficiency. It is also the fastest-growing database ecosystem, and boasts hundreds of millions of downloads. Recently, the company announced a partnership with Patronus AI, an automated evaluation and security platform, through which it will bring automated LLM evaluation and testing capabilities to enterprise customers.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jan 2015
$80m
SERIES G
Oct 2013
$150m
SERIES F
Total funding: $311.1m
Company benefits
- Rich health insurance coverage
- Virtual & on-site fitness classes
- Health screenings & telemedicine
- Access to transgender-inclusive health insurance coverage
- Global and internal mobility opportunities
- Equity & Employee Stock Purchase Program
- Pension & retirement programs
- Income Protection
- Flexible PTO is offered to every US employee & competitive time off policies for non-US employees
- Employee Assistance Program
- Mental health counseling
- Free meditation app access
- Fertility & adoption financial assistance
- Parental counseling for new parents
- 20 weeks of fully paid gender neutral parental leave & flexible work arrangements
- 4 weeks of emergency care leave
Company HQ
Theater District, New York, NY
Leadership
Dwight Merriman
(Co-Founder)Previously CTO and Co-founder at DoubleClick for 10 years, and Chairman at AlleyCorp for 15 years.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 274 more jobs at MongoDB