HR Operations Specialist, OpenGov
$94-104.5k
OTE
Cloud ERP software for the public sector
Job no longer available
Cloud ERP software for the public sector
501-1000 employees
Job no longer available
$94-104.5k
OTE
501-1000 employees
Company mission
To power more effective and accountable government.
Role
Who you are
- This is a high-impact, earlier-career role for someone obsessed with making things faster, smarter, and better using AI. If you’re the type of person who sees a manual process and immediately thinks “this should be automated,” keep reading
- 1–2 years of experience in HR Operations or a related field
- Strong interest in AI, automation, and improving how work gets done
- Experience experimenting with AI tools (ChatGPT, automation tools, etc.)
- Experience or exposure to onboarding, benefits, or HR processes preferred
- Comfort learning new tools and systems quickly (HRIS experience a plus, Workday preferred)
- Strong attention to detail and organizational skills
- Analytical mindset with curiosity to question and improve processes
- Excellent communication skills
- Self-starter with a growth mindset and eagerness to build
- If you are energized by building, experimenting, and improving systems while supporting employees, this role is for you
What the job involves
- Build the Future of HR. We’re not looking for someone to maintain HR. We’re looking for someone to reinvent it
- You’ll help us build an AI-native HR function from the ground up—rethinking onboarding, employee support, reporting, and more
- Identify opportunities to leverage AI and automation across HR operations (onboarding, employee support, reporting, etc.)
- Partner with HR leadership to pilot and implement AI-native workflows and tools
- Continuously improve processes to reduce manual work and enhance employee experience
- Help build scalable, self-service resources using AI (knowledge bases, chat support, etc.)
- Manage the onboarding lifecycle from offer letter through new hire integration, ensuring a best-in-class and compliant experience across multiple states
- Oversee and continuously improve the New Hire orientation sessions to align with company culture and scaling needs
- Coordinate and manage the offboarding process to ensure smooth transitions and compliance
- Ensure completion and accuracy of all onboarding and offboarding documentation and system updates
- Support administration of employee benefits programs (medical, dental, vision, etc.)
- Assist with enrollments, life events, and employee questions
- Partner with vendors and internal teams to ensure smooth operations
- Support leave of absence and accommodations processes
- Maintain accurate employee records and support regular audits
- Assist in ensuring compliance with federal, state, and local regulations
- Stay informed on HR compliance requirements and best practices
- Utilize HR systems (Workday or similar) for data entry and workflow management
- Support reporting and basic data analysis
- Help identify trends and opportunities for improvement
- Respond to employee inquiries with a high level of care and responsiveness
- Support HR programs and initiatives across the team
- Always maintain confidentiality and professionalism
- Support onboarding from offer acceptance through new hire integration
- Help deliver a welcoming, efficient, and compliant onboarding experience
- Assist in improving new hire orientation and onboarding processes
- Support offboarding processes and ensure proper documentation and system updates
- This is not a traditional HR role. You will have the opportunity to help shape the future of HR by embedding AI into everyday workflows
Our take
As the world digitises, governments must innovate their operations to deliver the highest standard of service. OpenGov offers cloud software products to help governments manage performance, improve budgeting, and visualise operational intelligence, as well as providing comprehensive open data.
OpenGov is the leader in local government software. Its cloud-based products, which aided a number of public agencies through the pandemic, include citizen services, procurement, budgeting and planning capabilities - made comprehensive by a series of strategic acquisitions. The company's coherent and integrated software solution significantly reduces the stress on government systems, allowing them to work smarter and better for their citizens.
OpenGov serves over 1,600 governments across the US, and continues to secure new clients. It also has made several partnerships towards improving its range of services which will enable it to remain a powerful tool for governments wishing to digitally transform.
Steph
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Feb 2022
$50m
LATE VC
Oct 2021
$50m
LATE VC
Total funding: $228m
Company benefits
- Work from anywhere
- Unlimited vacation
- Mission-driven colleagues
- World-class healthcare
- Professional development
Company HQ
China Basin, San Francisco, CA
Leadership
Zachary Bookman
(Co-Founder & CEO)Prior to co-founding OpenGov, was a Principal for Formation 8 and a Special Advisor with ISAF in Afghanistan, focusing on rule of law and governance.
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