Senior Solution Architect, Matillion

• 5-7 years working with Enterprise customers in a technical role, such as Solution Architect, Sales Engineer, or similar
• Expertise in cloud computing platforms such as AWS, Azure, or GCP and experience with Cloud Data Platforms like Snowflake and Databricks
• In-depth understanding of relational databases (PostgreSQL, MySQL, Oracle, SQL Server) and NoSQL databases (MongoDB, Cassandra, DynamoDB)
• Hands-on experience with technical problem-solving and integration technologies (APIs, Linux, SQL)
• Strong communication and presentation skills, with the ability to engage both technical and non-technical stakeholders
• We are keen to hear from prospective Matillioners, so even if you don't feel you match all the criteria please apply and a member of our Talent Acquisition team will be in touch

Desirable

• The Senior Solution Architect at Matillion plays a key role in Matillion’s GTM motion. This role is responsible for discovering customer requirements, demonstrating how Matillion’s solutions solve their challenges, and driving business value through the platform
• The Solution Architect is a consultative and adaptable team player who combines solution selling, technical expertise, and a customer-centric approach to engage in high-level technical discussions and foster long-term customer relationships
• Diagnose technical and business pain, confirming root causes and negative consequences
• Engage key stakeholders to confirm desired future state, mapping it to success metrics and business outcomes
• Support customer digital sales rooms, providing technical input and ensuring alignment between sales and technical teams
• Lead workshops, trials, or POCs to validate solution fit with business objectives
• Position competitive advantages to influence trial success criteria
• Guide customer teams to integrate our solutions into their data stacks during trials while driving measurable business outcomes
• Support technical aspects of credit sizing estimates
• Actively support customer cadences and business review meetings ensuring platform adoption, achievement of business goals, and driving customer engagement
• Identify and drive opportunities for upselling and expansion, ensuring customers realise value by increasing platform consumption through new workloads and groups
• Cultivate trusted advisor relationships with customers through cadences to set up technical infrastructure, rapidly achieve first value, and create long term customer engagement
• Monitor adoption dashboards for key success indicators, proactively driving consumption upward, and ensuring the timely resolution of issues
• Create technical content and case studies that demonstrate how Matillion’s solutions address customer challenges
• Represent Matillion as a technical expert at industry events, conferences, and user groups, fostering a strong brand presence
• Collect and communicate customer feedback to the Product and Engineering teams, ensuring continuous product improvements and alignment with market needs
• Stay informed about industry trends and best practices in data integration, cloud computing, and data transformation, sharing insights with both customers and internal teams