Junior Implementation Intern, Exiger
1-5 days a week in office
Risk & compliance software
Job no longer available
Risk & compliance software
501-1000 employees
Job no longer available
1-5 days a week in office
501-1000 employees
Company mission
To make the world a safer and more transparent place to succeed.
Role
Who you are
- Basic understanding of due diligence, risk screening, or compliance is helpful, but not required
- Strong communication and willingness to learn from team members
- Ability to work with data using tools like Excel or basic databases
- Interest in problem-solving and helping with customer issues
- Comfortable in a fast-paced environment and able to manage a few tasks at once
- Basic skills in Microsoft Office (Excel, Word, PowerPoint, etc.)
- A positive attitude and desire to learn more about project management and client service
- No prior experience required, but a strong interest in project management, client service, or data is a plus
- Experience using databases or technology platforms (even in a classroom setting) is helpful
- An interest or coursework in compliance, risk management, or due diligence would be beneficial
- Currently pursuing or recently completed a Bachelor’s degree is required
What the job involves
- The Junior Implementation Manager serves as a key support liaison between new clients and internal teams, ensuring a smooth and efficient transition through the implementation process.
- This role is responsible for facilitating the successful adoption of Insight 3PM and DDIQ, Exiger’s technology solutions, to help clients effectively manage and identify risks.
- The Junior Implementation Manager will focus on building and maintaining strong client relationships, working to enhance client satisfaction and drive retention. The ideal candidate will possess strong account management skills, a client-focused approach, and a commitment to delivering seamless service that aligns with the client's best interests
- Support the implementation of client projects and assist with tracking progress
- Act as a point of contact for clients, helping answer basic questions and guiding them through simple parts of the process
- Help organize and prepare materials for client workshops, focusing on tasks like setting up customer information and roles
- Assist in communication between the client and internal teams, ensuring things are moving smoothly
- Help identify any issues or concerns from clients and report them to the team for follow-up
- Support team efforts to improve internal processes by learning and applying best practices
- Assist with client training on using company products, such as DDIQ and risk rating tools
- Help with the transition of clients to the support team after implementation is complete
- Update internal teams and clients on the status of projects
- Learn about and stay updated on the company’s products and services
- Assist in client re-implementations or terminations, if necessary
- Support any special projects or initiatives aimed at improving processes
- Spend about 20% of your time helping the product team with basic tasks like writing simple JIRA tickets, creating basic product specifications, and assisting with mock-ups
Salary benchmarks
Our take
Exiger is a risk and compliance company specializing in third-party, supply chain and customer resilience. It supplies a range of software and tech-enabled solutions for businesses to enhance both safety and transparency in an increasingly cyber-risk-heavy environment.
The company's flagship offering is the award-winning 1Exiger platform. Currently, it is the only open-source third-party supply chain management software that works in real time. This enables companies and government agencies to continuously improve resilience and compliance, as well as cut costs.
With over a decade of experience under its belt, Exiger is an expert choice for businesses across a wide range of sectors. Recently, it has focussed on expanding its capabilities through acquisitions, such as that of supply chain risk visibility platform aDolus and proprietary parts intelligence company XSB.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (1 round)
Jul 2018
$80m
SERIES A
Total funding: $80m
Company benefits
- Discretionary time off for all employees, with no maximum limits on time off
- Industry leading health, vision and dental benefits
- 16 weeks of fully paid parental leave
- Flexible, hybrid approach to working from home and in the office where applicable
- Focus on wellness and employee health through stipends and dedicated wellness programming
- Purposeful career development programs with reimbursement provided for educational certifications
Company HQ
Theater District, New York, NY
Leadership
Michael Beber
(Board Chair)Former President and CEO of the company. Previously a Board Member at Accordion, Co-founder and Board Chair at ArborTrek Canopy Adventures, and President and CEO at Altegrity Risk International.
Michael Cherkasky
(Board Member)Chair of BrightLineGRC. Former CEO of Altegrity, Marsh & McLennan Companies and Kroll, as well as working in the Chief Investigation Division of the Manhattan District Attorney's Office.
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