Junior Operations Manager, Skin + Me
9-12 Month Fixed Term Contract, Maternity Leave Cover
Working Monday to Friday
5 days a week in office (Park Royal, London)
Personalised Skincare
Be an early applicant
Personalised Skincare
101-200 employees
Be an early applicant
Working Monday to Friday
5 days a week in office (Park Royal, London)
101-200 employees
Company mission
To change the face of skincare.
Role
Who you are
- Significant experience in an operations or production environment, ideally within a fast-paced, high-growth or start-up setting
- A natural problem solver with a hands-on, can-do attitude — you roll up your sleeves and get things done
- Strong analytical skills with a solid working knowledge of Excel
- Highly organised and methodical, with a sharp eye for detail and the ability to juggle multiple priorities at once
- A confident communicator who works well across teams but is equally comfortable working autonomously
- Eager to learn quickly, take on responsibility and grow with the business — you see ambiguity as an opportunity, not an obstacle
Desirable
- SQL experience or the appetite to learn is a bonus
- Experience working directly with production or engineering teams is a plus, as is exposure to regulated industries such as food or pharmaceuticals
What the job involves
- We’re looking for a junior operations manager to join our Operations Team on a 9-12 month fixed term contract
- Report to the Production Manager and support the day-to-day running of production operations, developing a thorough understanding of every aspect of how the facility works
- Support the production planning process, ensuring stock levels, schedules and rotas are maintained to meet demand and volume fluctuations
- Investigate operational issues as they arise, driving root cause analysis and implementing corrective actions with the help of the process engineering team
- Take an active role in continuous improvement projects, identifying inefficiencies and proposing data-driven solutions
- Collaborate closely with Engineering, Quality, Maintenance and Supply Chain teams to ensure smooth and compliant production
- Support audit readiness and ensure all operational processes are followed consistently and accurately
- Maintain and develop reporting tools and dashboards to track key operational metrics
Salary benchmarks
Our take
Back in 2018, Skin + Me's founders identified a huge problem in the world of skincare: people don’t just struggle with their skin – they struggle with how they’re supposed to deal with it. With no truly effective solutions available, the company set out to build a pioneering online dermatology service that provides personalised skincare.
Skin + Me takes customers through a simple online medical consultation and work with dermatologists to prescribe a treatment, personalised to the individual. Part of the company's unique selling point is that its made-to-order formulation arrives through a subscription box each month and comes in a ‘Daily Doser’ – a specially designed bottle that dispenses the exact amount of the product needed for daily application.
Skin + Me is supported by a team of dermatologists, pharmacists and direct-to-consumer experts, which allows it to deliver across the business - from skin science to building the technology platform behind it. The company's growth plans include continual development of its services while ensuring it sticks to its ethos: providing desired, effective, and personalised skincare.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Feb 2023
$13.4m
SERIES B
Sep 2019
$10.7m
SEED
Total funding: $24.1m
Company benefits
- 25 Days Holiday (+ all the usual Bank Holidays) - It's important to take a break and recharge, that's why we offer a generous holiday allowance
- Free Breakfast & Lunch - It’s important you are well fueled for the day so we've got your breakfast and lunch covered. Plus drinks and snacks are available too!
- Hybrid Working Policy - We are all remote on Wednesday and Thursday. When we are in the office, our core hours are 10-4. If you're an early bird you can do 7-4, and if you're a night owl 10-7. Need more flexibility around your life? Just let us know
- Equity - We offer a competitive salary and a generous share award package that means every employee has a stake in the business. We really are all in this together
- Healthcare Cash Plan - Taking care of your physical & mental health is important. That’s why you’ll be able to claim money back for dental, optical and physio costs, alongside 24/7 access to mental health support and more
- Culture club – Our culture club team meets every week to make sure we celebrate our big wins and milestones too, with parties, surprises and more.
- Workplace Nursery Benefit - For working parents, we’re proud to offer assistance, helping you save on nursery fees. The workplace nursery benefit allows you to save tax and National Insurance on the full cost of your nursery fees each month
- Development Budget - £500 per person, per year for any learning, training and development opportunities. Courses, books, software – if it helps you in your role, we’ll help you get it
- Plus the usual suspects - You’ll get discounted skincare for you, and 10 friends + family, too. You can also take advantage of our cycle to work scheme, a generous employee referral scheme and a dog-friendly office
Company values
- Honesty, always - We default to open. We’re not afraid of uncomfortable conversations. We stand up for what we believe & don’t shy away from a challenge. We share knowledge and feedback. We’re all about transparency
- In It Together - We treat others the way we want to be treated. We value everyone’s voice. We embrace diversity . We’re not afraid to fail and we’re open about mistakes (we’re all human). We celebrate the successes as a team and we have fun!
- Make An Impact - We make decisions with value and impact in mind. We’re passionate about doing the right thing. We hold ourselves and each other accountable. We stay focused on our goals. We take calculated risks
- Never Sit Still - We are motivated to make a positive difference in our customers’ lives. We embrace the unknown. We’re curious and restless, bringing passion to everything we do. We’re adaptable and open-minded. We’re constantly learning new ways of doing things
Company HQ
2 Eastbourne Terrace, W2 6LG
Articles
Leadership
Horatio Cary
(Co-Founder & CEO)Former engineer at Graze prior to co-founding Skin+Me.
Diversity, Equity & Inclusion at Skin + Me
Georgia Farris (People Manager)
- Championing equality and the gender divide at work is something everyone at Team Skin + Me cares about
- We believe that people from different backgrounds & cultures bring fresh ideas, ways of thinking and approaches which make the way work is undertaken more effective and efficient (as well as more fun & interesting!)
- We believe that everyone should be free to show up as their very best, most authentic self, however they identify
- We believe that equality is about human empathy, continuous education and living our values
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