Senior Program Manager, Hims & Hers
Launch Optimization
$140-165k
+ Employee Stock Purchase Program + Equity
More information about location
Multi-specialty telehealth platform
Job no longer available
Multi-specialty telehealth platform
1001+ employees
Job no longer available
$140-165k
+ Employee Stock Purchase Program + Equity
More information about location
1001+ employees
Company mission
To help the world feel great through the power of better health.
Role
Who you are
- The ideal candidate is a strategic thinker with a passion for process improvement, project management methodologies, and cross-functional collaboration
- 8+ years of project or program management experience
- 5+ years of experience building processes for medium and large companies
- Experience leading and managing teams
- Certifications in PMP, Scrum master, and/or Agile
- Experiences in PMO, project management, PMP, Scrum master, creating and grooming backlog, sprint reporting or related fields in medium and large companies
- Bachelor’s degree or foreign equivalent preferably in Business Administration, Healthcare administration/management, or related field. Will also consider three years of progressive experience in the specialty in lieu of every year of education
- Exceptional written and verbal communication
- Strong visual presentation skills
- Ability to travel up to 25% of the time to facilities in California, Arizona, and Ohio
What the job involves
- Hims & Hers is seeking a highly motivated and experienced Senior Program Manager, Launch Optimization to support the development and optimization of our Compounding Operations PMO and oversee the process and procedures we use for our product launch initiatives
- This role sits on the Compounding Operations PMO and reports into our Principal Program Manager
- In this role, you will work closely with cross-functional teams to build and refine scalable processes, drive end-to-end project execution, and ensure operational excellence in new product development and market readiness
- This person will be responsible for developing frameworks, managing launch readiness, and optimizing workflows to support a fast-growing and high-functioning organization
- This role will be responsible for managing teams remotely as well as on-site
- Conduct a detailed review of existing processes, identifying gaps and opportunities for efficiency improvements across operations and innovation
- Support the development of PMO tools, processes, and documentation to support scalable program management within Compounding Operations and Launch Readiness
- Develop and implement a resource allocation and management tool to streamline cross-functional workload distribution
- Partner with senior leadership to guide the short-, medium-, and long-term development of scalable program management frameworks
- Oversee process adoption and optimization, providing training and ongoing support to ensure seamless integration
- Manage end-to-end product development and launch initiatives, spanning R&D, packaging, equipment readiness, fulfillment, growth and marketing, ops readiness, quality, and compliance
- Act as a strategic partner across teams to drive clarity in project objectives, timelines, and deliverables
- Schedule and lead cross-functional meetings, ensuring clear documentation, action items, and timely follow-ups
- Support risk assessment, proactively mitigating roadblocks and escalating critical issues as needed
- Ensure adherence to established project management methodologies, while continuously refining workflows for efficiency
Our take
Hims & Hers is a direct-to-consumer brand made for men and women, offering products for skin care, birth control, erectile dysfunction, hair loss and more. The company aims to create an open and honest culture of care that is accessible for everyone, no matter who you are or where you live.
Hims & Hers approach healthcare differently through a telemedicine approach combined with a comprehensive wholesale and branding strategy. This allows customers to get diagnosed and treated at a lower cost and with greater convenience whilst the company simultaneously increases customer brand's presence across the US.
The company is increasingly focused on becoming a modern healthcare brand, and has a huge addressable market to go after. Recent launch of an app has helped the company grow significantly. Further, it is focusing investment into platform infrastructure and the development of partnerships with physical stores including retail giant Walmart, as well as continuing to launch new products such as its range of volumising shampoos.
Steph
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jan 2019
$100m
LATE VC
Jul 2018
$50m
SERIES B
Total funding: $197m
Company benefits
- Dental insurance
- Maternity & Paternity Leave
- Gym Membership
- Commuter Checks & Assistance
- Work from home opportunities
- Health insurance
Company HQ
Marina District, San Francisco, CA
Leadership
Andrew Dudum
(CEO)Previously co-founder of Atomic, Homebound, Terminal and Bungalow and Investor & Advisor at Stable Auto, TalklQ, and Mira Technologies.
Hilary Coles
(Senior VP Brand & Innovation)Previously earned an MBA from the Kellogg School of Management at Northwestern University.
Jack Abraham
(Investor)Founder and Managing Partner of Atomic. Co-Founder and Investor at Replicant, Raydiant, Bungalow, Homebound, Terminal and Zenreach.
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