Strategic Accounts Manager, Stripe

• You have experience operating at scale, but are also a builder
• 15+ years of people management experience, including managing managers
• Experience leading Strategic Accounts organizations in a high-growth technology environment
• Experience building teams across multiple offices, including launching teams in new offices
• Ability to hire, train and coach a high-performance sales team
• Demonstrated quantitative and analytical skills

Desirable

• As the leader of Strategic Accounts for the Americas, you’ll lead the team responsible for driving revenue with Stripe’s largest accounts, including customers like Instacart, DoorDash, Amazon, and others
• The team’s charter is to work with these customers, our Product organization, and teams across Stripe to grow each customer to $100 million in the next 3-5 years
• Customers in the Strategic Accounts organization not only drive a material portion of Stripe’s current revenue, they are also the customers who represent our “canaries in the coal mine” -- their needs help drive our product innovation, and we often co-develop product solutions with them
• You will lead a team of Strategic Account Executives and be responsible not only for crafting strategy, but also getting your hands dirty on complex, first-of-kind deals
• You will work with multiple cross-functional teams while contributing to and driving product roadmap decisions
• You will be responsible for helping to build a world-class organization and writing the playbook for the era of consumption-based, API-driven sales
• Recruit, train, and lead both Account Executives and Sales Leaders
• Develop the long-term vision and strategy for a growing team, and scale day-to-day operations
• Help build our Global Strategic Accounts strategy and initial team structure
• Determine strategy and needs for Business Software & Services sales
• Deliver on revenue targets and support KPIs for growth
• Codify our processes and develop best practices that enable the team to more rapidly scale with consistency
• Effectively work cross-functionally across the organization to shape Stripe's product roadmap to meet customer needs