Lead Delivery Manager, Two Circles

• This role is ideal for someone who thrives in complexity, brings structured calm to technical environments, and can elevate delivery maturity while staying close to the work
• 5+ years in delivery management, technical program management, or similar roles within SaaS, data products, or platform engineering environments
• Proven success delivering complex, multi-squad initiatives in a product-led organisation
• Experience shaping delivery frameworks, coaching teams, and maturing operational practices
• Strong familiarity with modern product engineering environments (data pipelines, cloud platforms, APIs, integrations)
• Experience working with global/distributed teams and managing cross-timezone delivery rhythms
• Strong delivery instincts with the ability to bring structure to ambiguous environments
• Fluency in Agile methodologies and hands-on experience facilitating multi-team Agile rhythms
• Exceptional organisation, prioritisation, and risk management skills
• Ability to engage confidently with engineers, product managers, and commercial stakeholders
• Excellent communication skills — crisp, structured, and audience-aware
• Calm, pragmatic, commercially minded, and able to operate with maturity in moments of pressure

Desirable

• We’re looking for a Lead Delivery Manager to drive high-quality, predictable delivery across Partnership Intelligence — our product suite used by both rights-holders and brands to value, manage, measure, and grow commercial partnerships and sponsorships
• This is a senior individual-contributor role with leadership influence: you will operate as the connective tissue across Product, Engineering, Data, Design, and Client teams, shaping how we plan, execute, and continuously improve delivery across multiple squads
• You will bring deep experience, strong strategic judgment, and a mature delivery toolkit — while remaining hands-on in the rhythms, ceremonies, and operational structures that keep our teams moving
• You will orchestrate delivery across several cross-functional squads, manage complex dependencies in a fast-evolving product, anticipate and neutralise risks, and introduce scalable delivery frameworks that improve velocity, quality, and commercial performance
• You’ll also play a central role in preparing Partnership Intelligence for a pivotal year of investment and acceleration in 2026 — ensuring we can scale delivery as the platform grows
• While your focus will be Partnership Intelligence, you’ll also have the opportunity to influence delivery frameworks across the broader KORE Intelligence Platform
• Lead delivery across multiple Partnership Intelligence squads, ensuring alignment to roadmap priorities and high-quality execution
• Build and maintain delivery plans, milestones, dependency maps, and risk frameworks that provide clarity across global teams
• Work with Product leadership to translate strategy into structured delivery sequences and measurable objectives
• Anticipate risks early, surface trade-offs, and facilitate structured decision-making
• Own and improve delivery ceremonies across squads (planning, refinement, reviews, retros), raising the bar for consistency and quality
• Coach teams on breaking down complex initiatives into deliverable increments, improving estimation, and tightening feedback loops
• Ensure Jira boards, epics, and workflows reflect real delivery status and support meaningful reporting and forecasting
• Introduce lightweight but robust delivery tooling, dashboards, and cadence improvements that support scale
• Partner with Engineering Leads on sequencing, capacity planning, and aligning team focus with technical constraints
• Work closely with Product Marketing, Client leads, and Data teams to ensure releases, migrations, and integrations land smoothly
• Align with regional teams (North America, EMEA, and India) to maintain shared rhythms, reduce friction, and improve hand-offs
• Provide clear, concise communication to stakeholders — including regular reporting on roadmap progress, risks, mitigations, and delivery confidence
• Introduce scalable delivery standards, playbooks, and governance models that allow the product organisation to accelerate in 2026 and beyond
• Improve visibility at all levels of the organisation through structured reporting, dashboards, and predictable communication rhythms
• Support commercial predictability by providing early insight into scope, delivery timing, resource needs, and key trade-offs
• Collaborate with Product & Engineering leadership on operating model refinements across the KORE Intelligence Platform
• Mentor and line manage delivery managers or coordinators as the function grows — shaping how we work, communicate, and make decisions
• Foster a culture of clarity, accountability, continuous improvement, and healthy challenge
• Model emotionally intelligent, calm, structured leadership — especially during periods of high change or ambiguity
• Act as a unifying presence across squads, helping teams stay connected to product vision, client needs, and organisational priorities
• In your first year, you may have…
• Established predictable, reliable delivery rhythms across all Partnership Intelligence squads
• Designed and embedded delivery frameworks that improved velocity, cross-team alignment, and roadmap visibility
• Partnered closely with Engineering and Product Leadership to successfully deliver our 2026 strategic roadmap
• Improved cross-timezone coordination, reducing friction between squads and regions
• Rolled out delivery tooling/reporting that increased confidence and reduced planning noise across the organisation
• Played a visible leadership role in maturing delivery across the Partnership Intelligence Platform