Technical Program Manager, Mastercard
Agentic AI
$90-150k
+ Equity
Global payments technology company
Open for applications
Global payments technology company
1001+ employees
Open for applications
$90-150k
+ Equity
1001+ employees
Company mission
To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Role
Who you are
- The ideal candidate is intellectually curious, passionately entrepreneurial, analytically sharp, and thrives on turning cutting edge research into production scale solutions
- Proven track record defining and delivering technical products at scale (platform level experience preferred)
- Strong analytical, investigative, and problem-solving ability; can translate data insights into concrete business outcomes
- Strategic thinker who turns data analytics into clear roadmaps and measurable results
- Expert coordinator of multiple stakeholders and vendors across locations often acts as the single source of truth
- Independent self starter who maps solutions end-to-end and drives them to completion. Desirable / Additional Capabilities (Intermediate level)
- Handson experience with agentic or autonomous AI systems (LLMdriven agents, RLbased products)
- Demonstrated curiosity driven learning—rapidly upskilled on emerging AI techniques (e.g., prompt engineering, multimodal models)
- Entrepreneurial flair: built or launched a product/service from concept to market or have a startup background
- Direct experience with MLOps, model versioning, and serving platforms (KFServing, Seldon, TFX)
- Comfort with largescale data pipelines, streaming data, and distributed compute
- Proficiency with Python/R, ML libraries (PyTorch, TensorFlow), and data visualization tools (Plotly, Streamlit)
- Understanding of core data science concepts, model evaluation frameworks, and trade-offs around latency, cost, and accuracy
- Experience designing evaluation frameworks for autonomous agents (safety, alignment, interpretability)
- Insatiable curiosity – you constantly ask “what’s possible?” and dive deep into emerging tech
- Growth mindset – you love learning, iterating, and quickly applying new knowledge
- Entrepreneurial spirit – you take ownership, make decisions with incomplete data, and thrive in uncertainty
- Strong collaboration skills – you build trust, influence without authority, and rally teams around a shared vision
What the job involves
- The Agentic AI team is looking for a Senior Technical Program Manager – Agentic AI to drive our groundbreaking AI product strategy forward by consistently innovating, problem solving, and keeping complex, multidisciplinary projects on track
- You will work side by side with worldclass AI researchers and engineers, shaping the next generation of autonomous generative Ai systems
- Own the end-to-end planning, execution, and delivery of largescale agentic AI product initiatives with minimal supervision
- Lead cross functional delivery across engineering, data science, and research squads: track progress, manage dependencies, surface gaps, and remove blockers to keep programs on schedule
- Operate within Agile/Scrum frameworks—facilitate ceremonies, champion collaboration, and ensure all work aligns with product roadmaps, OKRs, and KPIs
- Partner with Engineering Managers and Research Leads to secure resources, define scope, set priorities, and establish realistic milestones for AI focused features
- Drive a continuous improvement culture through retrospectives, process streamlining, and lean execution experiments
- Serve as the primary communication hub: synthesize technical updates for leadership, curate stakeholder briefings, and facilitate high impact meetings
- Proactively identify and mitigate risks, communicating scope, timelines, and mitigation strategies with crystal clear transparency
- Direct mentorship from leading AI researchers and senior engineers who have built production grade LLM and agentic systems
- Ownership of high visibility AI programs that will shape the future of autonomous agents across our platform
- Exposure to cutting edge AI research (prompt engineering, retrieval augmented generation, from human feedback) and the chance to translate breakthroughs into real products
Our take
Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.
As the economy has become more and more digitised, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.
The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitised payments world.
Steph
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Company benefits
- Gym membership
- Share purchase options
- Extra holiday purchase optional
- Work from home opportunities
- Health insurance
Company HQ
Purchase, Harrison, NY
Leadership
Michael Miebach
(CEO)Has served in a variety of roles at the company, including President and CPO. Currently Board Member at IBM, Accion, the World Resources Institute, the US-India Strategic Partnership Forum, and the Metropolitan Opera. They are also a Trustee of USCIB.
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