Revenue Operations Coordinator, SevenRooms
$54-62.8k
OTE
This job is also bonus eligible
Hospitality guest experience platform
Be an early applicant
Hospitality guest experience platform
201-500 employees
Be an early applicant
$54-62.8k
OTE
This job is also bonus eligible
201-500 employees
Company mission
To help empower hospitality operators everywhere.
Role
Who you are
- Our ideal candidate is passionate about furthering their career in Revenue Operations
- They are eager to demonstrate their experience while learning and understanding the technology and business needs driving our Revenue Organization
- Most importantly, they have the unwavering desire to simplify everything in order to drive success
- 1-3+ years in Revenue Operations or related industries
- 1-3+ years experience with Salesforce, particularly in SaaS/Tech environment; certifications a plus
- Familiarity with other revenue tools such as RingLead, Outreach, Looker, Salesforce Dataloader, ZoomInfo, DocuSign, and DocuSign Gen
- Strong written and verbal communication skills; ability to communicate and partner with different types of stakeholders
- Strong problem solving and resolution/support skills; ability to think outside the box and offer and implement new solutions
- Eagerness to jump in and own our support division of the Revenue Operations team
- Ability to work autonomously, meet deadlines, and thrive in a cross-functional work environment
- Have a great sense of humor and bring a little levity to your hard work
What the job involves
- In this multi-functional role of Revenue Operations Coordinator, you’ll support our rapidly growing Revenue Organization and play a critical role in supporting the streamlining of our revenue initiatives and processes
- This role reports to the Senior Manager of Revenue Operations with frequent collaboration with other members of the Data, Analytics, and Operations team
- The Revenue Operations Coordinator will work closely with our revenue-facing teams such as Sales, Customer Success, and Marketing as well as our internal operation teams such as People, GTM Operations and Finance to drive efficiencies and provide day-to-day support
- The Revenue Operations Team (e.g. “RevOps”) is composed of innovative members driven to solve some of the more unique challenges within SevenRooms
- We love what we do, and we do it well, in a work environment that is both fun and inclusive
- Our team is responsible for the overall effectiveness and productivity of the organization, and we do this cross-functionally within SevenRooms to advance initiatives
- Gain a comprehensive understanding of SevenRooms’ tech stack, reporting tools, revenue teams, and supporting processes
- Become an subject matter expert of our Salesforce front-end environment to support our RevOps team in testing, documenting, and organizing new processes prior to release
- Monitor, optimize, and ensure data integrity in our core platform, Salesforce, as well as other revenue business systems
- Own the balance with our users in unblocking impacts to their Standard Operating Procedures while encouraging individual ownership of their data integrity
- Manage relevant Slack communication channels and existing RevOps processes in order to respond and resolve to requests/issues and support the day-to-day needs of our Revenue Organization
- Document existing processes and suggest enhancements to optimize and scale with the growing business and coordinate with the GTM Operations team and initiatives
- Assist our RevOps development team in post deployment steps such as reporting updates, historical backdates, and field visibility
- Identify issues, brainstorm solutions, and resolve impacts quickly for our Revenue Organization, enlisting the help of team members as needed
Our take
SevenRooms is a guest experience and retention platform that helps restaurants and hospitality operators manage reservations, guest data, and operations. Founded in 2011, the platform allows businesses to take better control of customer information, thereby improving relationships and streamlining operations.
The company serves over 11,000 operators, including major clients like MGM, Wynn, and Marriott, and powers 80% of Las Vegas's major hotels and restaurants/. The platform helps restaurants increase repeat booking and collect guest feedback, offering personalized marketing and improving customer experience.
As more businesses embrace technology, SevenRooms is positioned for even more success. Its focus on building personalized guest relationships and offering data-driven insights make it a key player in shaping the future of the hospitality industry.
Steph
Company Specialist at Welcome to the Jungle
Insights
55% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jun 2020
$50m
SERIES B
Oct 2018
$5.1m
EARLY VC
Total funding: $71.5m
Company benefits
- 401(k) & Retirement Plans: Helping you prepare for your future
- Medical, Dental & Vision Insurance: Multiple plans to fit your unique needs
- Flex Hours & Remote Work: Your own schedule, on your own terms
- Stock Options: Have a stake in our growing business
- Paid Parental Leave: Time off to grow and support your family
- Learning & Growth: Providing support and programming to give you room to grow
- Unlimited Vacation: Take the time you need for some R&R
- Fresh Start: Your first two weeks of employment as paid time off
- Roomies Choice: A monthly stipend giving you choice to invest in yourself
- Tenure Experiences: Milstone awards to recognize your time and deidcation
Company HQ
Rose Hill, New York, NY
Leadership
Joel Montaniel
(CEO)Joel started their career as a Credit Suisse Analyst, before spending 7 months at C&K Properties and 2 years at LivePerson. They left their position as Chief of Staff in July 2011 to co-found SevenRooms, serving as CEO since.
Allison Page
(CPO)Began their career in Investment Banking at Credit Suisse before joining Hodes Weill & Associates. They hold a bachelor’s degree in Finance & Real Estate from The Wharton School.
Kinesh Patel
(CTO)Received a B.S. in Electrical/Computer Engineering from the University of Texas at Austin, and an MBA in Finance and Strategy from the New York University Leonard N. Stern School of Business. Team Lead, Scientific Computing at ExxonMobil.
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