Revenue Operations Manager, Nextdoor

$120-165k

Salary has the potential to be greater in the event that your 'level' of proficiency exceeds the level expected for the role. Compensation may also vary by geography. We also expect to award a meaningful equity grant for this role. With equal quarterly vesting, your first vest date would be within the first 3 months of your start date

Looker

Excel

Salesforce

Senior and Expert level

Chicago

3+ days a week in office

Private social network for neighbours

Job no longer available

Private social network for neighbours

501-1000 employees

B2CPrivacyNetworkingSocialSaaS

Job no longer available

$120-165k

Looker

Excel

Salesforce

Senior and Expert level

Chicago

3+ days a week in office

501-1000 employees

B2CPrivacyNetworkingSocialSaaS

Company mission

Nextdoor’s mission is to cultivate a kinder world where everyone has a neighbourhood they can rely on.

Job

Company

Role

Who you are

You will be a self-starter, independent thinker, deeply analytical, and detailed-oriented, capable of working in a structured manner to thrive in ambiguity
8+ years of experience in consulting, business intelligence, analytics, finance, business/sales operations, sales strategy, or related field
A highly analytical and inquisitive work style with keen attention to detail, complemented by the ability to see beyond the numbers and drive meaningful business decisions
A strong understanding of relational databases and CRM platforms; advanced proficiency in Excel; experience with Salesforce, Qubole, and/or Looker a plus
Understanding of the social media, digital advertising, and/or consumer internet industries
Ability to handle multiple projects simultaneously in a fast-paced, high-growth environment
Ability to navigate through and communicate complex ideas effectively - verbally, in writing, and presentations
A strong passion for Nextdoor’s mission

What the job involves

As a member of the Sales Operations team, you will focus on preparing daily, weekly, and monthly reporting for the sales organization
You will help drive revenue-generating projects, conduct opportunity assessments, and shape overall sales strategy and prioritization
During a typical week, you will use multiple data systems to compile data sets, review data, uncover insights about the business, and present findings and proposals to management
You will also manage operational tasks and resolve business-related matters on an ongoing basis
This is a high-impact role
You will work cross-functionally with Sales, Account Management, Account Operations, Marketing, Data Science, Product, Engineering, Finance, and Legal, developing a deep understanding of Nextdoor’s business and translating this knowledge into building and optimizing key parts of the Advertising Sales organization
Current and ongoing work spans the following areas: sales strategy, strategic planning, operations, process creation, process improvement, international expansion strategy, and internal reporting
As one of the first key hires to support a growing senior business team within sales, you will help shape the way the global Advertising Sales organization reports on activities and ultimately grows the Nextdoor business
This position will be based in New York and will report to the Head of Sales Operations
Evaluate and develop the people, processes, and systems needed to support Nextdoor's GTM strategy and execution, including: policies, coverage model/territory planning, sales performance data & reporting, business planning, and deal/order operations
Advising the company-wide Account Management strategy, ensuring “strategy” is part of the team’s scope of responsibility, so they don’t lose sight of customers and their goals
Planning customer lifecycles and setting the correct reachout process, including time of reach out, channels, and touchpoints, and enabling the success of the Account Management team
Overseeing Customer performance metrics and analytics and aiding with, or creating, reports to support the Account Management team
Conduct quantitative and qualitative analyses to support performance improvement programs across the Advertising Sales organization that will build the foundation to scale. This will include contributing to the development of go-to-market playbooks, strategic projects to optimize productivity, process redesign, customer health analytics, and more
Develop daily, weekly, and monthly financial and operational metrics dashboards and reports using data systems such as Google Ad Manager, Salesforce, Qubole, and Looker and leverage this data to surface key insights and drive strategic decision making
Implementing and managing CS software and CS Ops activities and keeping systems updated

Our take

Nextdoor is a private social network that aims to encourage social interaction between neighbours and make people aware of crime in their area.

The social network has had huge success in the United States and has expanded internationally, with Nextdoor now present in more than 242,000 neighbourhoods around the world.

The company's main competition comes from local Facebook groups, which have become less and less popular due to their comparative lack of functionality. Nextdoor's laser focus on building for neighborhoods has helped them to build a better product, and their advertising partnership with Oracle, launched in 2022, will help bring more transparency to Nextdoor's sponsorships.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

8% employee growth in 12 months

Glassdoor (3.5)

Trustpilot (1.9)

Company

Funding (2 rounds)

May 2019

$133.4m

Dec 2017

$81.3m

Total funding: $214.7m

Company benefits

Monthly wellness stipend
12 weeks of parental, family or medical leave
Global end of year shutdown
Learning and development stipend
Work from home opportunities
Health insurance

Company HQ

Tenderloin, San Francisco, CA

Leadership

Nirav Tolia

(Co-Founder & CEO)

Is also an Advisor and Investor in Early Stage digital companies and is the Chairman of Hedosophia. Was also a Guest "Shark" on the television series Shark Tank.

Salary benchmarks

We don't have enough data yet to provide salary benchmarks for this role.

Submit your salary to help other candidates with crowdsourced salary estimates.

Share this job

View 28 more jobs at Nextdoor