Product Designer, Resolver
$100-120k
Risk-intelligence software
Be an early applicant
Risk-intelligence software
201-500 employees
Be an early applicant
$100-120k
201-500 employees
Company mission
To create a digital world that is safe for everyone.
Role
Who you are
- 2-3+ years of product experience building enterprise products
- A great portfolio demonstrating a diverse set of software designs, as well as insight into the thought process what went into them
- Experience and track record of solving complex design problems
- Experience testing and validating design work
- Great attention to detail and well organized
- Excellent listener who is empathetic to users
- Open and interested to incorporate AI into design workflows
- Exceptional verbal and written communication skills, must be able to explain and defend design decisions
- Adaptive to changing needs and perspectives
- Team player energized by new ideas and insights from others
- An egoless attitude toward design and a passion to learn and grow everyday
- Skilled in design for business applications; expert in Sketch, Balsamiq, Invision, or comparable wire-framing and prototyping tools
- Mobile and responsive design experience
- An understanding of accessibility requirements
What the job involves
- As a Product Designer, you are responsible for designer the user experiences and interfaces of modern enterprise web applications
- You will work directly with the Product Managers and Product Owners, to solve customer problems with design methodologies and best practices
- You understand that design is not just about making things look nice, but creative problem solving through ideation, experimentation, validation, and, eventually, production usage
- Ultimately, you appreciate the impact a great user experience can have on both a product and its users!
- Research & Discovery (40%):
- Measures of Success: Design outputs align with the subject matter and include various approaches (practical to exploratory); usability testing is executed for all features; iteration is driven by data; design outputs and decisions are clearly communicated with supporting data
- Create information architecture diagrams, storyboards, and user journeys
- Design using an iterative approach based on user feedback and peer review
- Combine usability testing and telemetry to refine the overall user experience
- Collaborate with product and development teams to ensure design meets function, balancing user needs with technical and business constraints
- Present and defend designs and key milestone deliverables to peers and executive stakeholders, supported with qualitative and quantitative data
- Participate in regular design team reviews
- Translating problem statements into well thought out questions and prototypes, incorporating established and innovative design practices that support user behaviour
- Identify gaps and/or improvements in the existing platform. Work with product and development to ensure improvements are incorporated in a consistent and timely fashion
- Solution Design and Delivery (40%):
- Measures of Success: Prototype validation and alignment for all designs from stakeholders, feature validation and adoption are tracked post-delivery, cohesive alignment between all apps, clear channel for supporting application design
- Design and develop high flow to low fidelity wireframes and functional prototypes
- Validate prototypes solve the defined problem by incorporating them into application scenarios
- Support the development and iteration of design during the feature lifecycle. Ensure the deliverable meeds or exceeds the design requirements delivered
- Validate via testing, feature deliverable solves the defined problem by incorporating them into application scenarios post development
- Testing results must require quantitative, qualitative, and analytic based proof of solution and ongoing adoption
- In collaboration with the Application team, incorporate net new features into existing applications with UX and configurable UI components driving a heightened experience and intuitive behaviour from the user
Our take
Resolver, formerly Crisp, is a pre-eminent name in the now-crowded field of social media monitoring services. The company was founded with the objective of identifying internet-based threats to children, and has since evolved into a provider of wider digital marketing services for its clients through the use of sophisticated artificial intelligence tools and a growing team of analysts.
After an acquisition by U.S. risk giant Kroll in 2024, Resolver is looking to synergise its services with its new parent company. Combining AI technology and real-time alerts with Kroll’s risk advisory expertise should significantly expand the value of Kroll’s offerings.
Perhaps the biggest reason for Resolver's former iteration as Crisp's success to date is its roots in online harm-detection. For example, the reputation it has built through operating in environments where analysts simply cannot make mistakes has been crucial to winning the trust of over 1000 brands. Resolver must hope that under new ownership, that reputation will be furnished rather than diluted.
Steph
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (1 round)
Oct 2018
$25m
GROWTH EQUITY VC
Total funding: $25m
Company benefits
- 33 days holiday including Bank Holidays
- Critical Illness
- Life Insurance Cover
- Healthcare Cash Plan
- An attractive pension
- Cycle to Work Scheme and Commuter Loans to help your journey to work
- Employees perks with freebies, discounts, rewards and more
- Free yoga classes twice a week
- Subsidised gym membership
Company HQ
Leeds City Centre, Leeds, UK
Leadership
Adam Hildreth
(Founder)Prior to founding Crisp in 2005, they were Managing Director of Dubit.
Salary benchmarks
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