Senior Quality Assurance Engineer, Universal Music Group
Salary not provided
SQL
AWS
Docker
Kubernetes
CSS
TypeScript
GCP
HTML
JavaScript
C#
.NET
Elasticsearch
Redis
Azure
Cypress
Selenium
Postman
Insomnia
REST API
Playwright
Senior and Expert level
London
Office located in Kings Cross, London
Music-based entertainment
Be an early applicant
Music-based entertainment
1001+ employees
B2CMusicEntertainment
Be an early applicant
Salary not provided
SQL
AWS
Docker
Kubernetes
CSS
TypeScript
GCP
HTML
JavaScript
C#
.NET
Elasticsearch
Redis
Azure
Cypress
Selenium
Postman
Insomnia
REST API
Playwright
Senior and Expert level
London
Office located in Kings Cross, London
1001+ employees
B2CMusicEntertainment
Company mission
To shape culture through the power of artistry.
Role
Who you are
- Ability to define QA strategy, test approach, and release quality standards
- Excellent analytical and critical-thinking skills
- Ability to influence engineering teams without relying on authority
- Confidence challenging requirements and delivery plans where quality risks exist
- Strong risk-based decision-making
- Ability to balance delivery speed with quality, maintainability, security, and scalability
- Ability to lead defect triage, root-cause analysis, and continuous improvement activities
- Ability to translate business requirements into testable acceptance criteria
- Strong facilitation skills in refinement, planning, retrospectives, and release readiness discussions
- Proactive approach to identifying gaps in process, tooling, environments, and automation coverage
- Ability to promote a shared quality mindset across the team
- Strong documentation skills for test strategies, automation standards, release risks, and quality reports
- Comfortable making pragmatic trade-offs in complex delivery environments
- Ability to support high-quality delivery of solutions that are fit for purpose, maintainable, robust, scalable, and secure
- Strong experience designing, building, and maintaining test automation frameworks
- Ability to select appropriate tools for UI, API, integration, contract, performance, and end-to-end testing
- Strong programming ability in C#, JavaScript, TypeScript, or another relevant automation language
- Deep understanding of automation patterns such as Page Object Model, Screenplay, API client abstraction, test fixtures, reusable test data builders, and service mocks
- Ability to design automation that is scalable, maintainable, reliable, and suitable for CI/CD
- Experience reducing flaky tests and improving automation execution speed
- Ability to define automation standards, coding guidelines, and review test code
- Good understanding of web application testing, especially Angular-based applications
- Experience testing UI behaviour, forms, validation, routing, authentication flows, and browser compatibility
- Ability to write or maintain automated UI tests using tools such as Playwright, Cypress, Selenium, or similar
- Basic understanding of HTML, CSS, JavaScript, and browser developer tools
- Ability to define frontend test coverage across unit, component, integration, UI, and end-to-end layers
- Experience testing complex user journeys, state management, routing, validation, authentication, and accessibility
- Ability to advise on testability improvements in frontend code
- Experience testing REST APIs
- Strong knowledge of REST API testing, including authentication, authorisation, routing, middleware behaviour, configuration, validation, and error handling
- Good understanding of C# and .NET application architecture
- Ability to test service boundaries, integrations, retries, failure modes, and resilience patterns
- Ability to contribute to test strategy for micro-services and distributed systems
- Ability to use tools such as Postman, Swagger, Insomnia, or REST-assured-style frameworks
- Ability to validate API contracts, error handling, edge cases, and integration points
- Experience with contract testing, service virtualisation, mocking, and stubbing
- Experience using cloud platforms such as AWS, Azure, or Google Cloud
- Ability to test applications deployed to cloud-based environments
- Understanding of configuration differences across dev, test, staging, and production-like environments
- Strong experience integrating automated tests into CI/CD pipelines
- Ability to define quality gates in GitHub Actions, Azure Pipelines, AWS pipelines, or similar
- Familiarity with Docker and Kubernetes from a testing and deployment perspective
- Strong SQL skills for test data setup, validation, and investigation
- Experience testing systems that use Redis, Elasticsearch, or other NoSQL technologies
- Ability to test caching, indexing, search accuracy, data consistency, and data migration scenarios
- Ability to design robust test data strategies across integrated environments
- Strong understanding of test design techniques, including boundary value analysis, equivalence partitioning, decision tables, and exploratory testing
- Ability to create clear test cases, test scenarios, and acceptance criteria
- Understanding of Agile delivery and working within Scrum or Kanban teams
What the job involves
- A senior QA engineer should act as a quality leader, mentor, and strategic contributor across delivery teams
- Strong ownership of overall product or platform quality
- Strong communication with technical and non-technical stakeholders
- Mentoring and coaching of junior and mid-level QA engineers
- Strong stakeholder management across product, engineering, architecture, DevOps, and delivery teams
- The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable
- However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement
Salary benchmarks
Our take
Universal Music Group (UMG) was founded in 1998 and it has grown rapidly and steadily since, now establishing a position as one of the "Big Three" record labels (alongside Sony Music and Warner Music Group).
UMG differentiates itself from competitors with its internal links across business functions. Each artist can access the best recording technologies, merchandising services, management services, and live music services, as well as much more. This is not provided by other smaller and even larger companies, meaning UMG is in a unique position to build each artist’s “brand”.
UMG became a publicly traded company in late 2021 and has used funds to finance its international expansion. Valued at over $49.8 billion, this global music leader looks to remain in a strong position for years to come.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Company HQ
Santa Monica, CA
Leadership
Lucian Grainge
(CEO & Chairman)Worked in the music business for his entire career. He has been named the most powerful person in the music business on four occasions in the 2010s by Billboard.
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