Senior Program Manager, Wrapbook
Trust
$148.8-227.8k
Salary applicable to US applicants only, for Canadian applicants the salary range is $148.800 CAD - $202.700 CAD
Media production payroll & insurance solution
Open for applications
Media production payroll & insurance solution
201-500 employees
Open for applications
$148.8-227.8k
Salary applicable to US applicants only, for Canadian applicants the salary range is $148.800 CAD - $202.700 CAD
201-500 employees
Company mission
Wrapbook's mission is to make the lives of those working in production better.
Role
Who you are
- You get excited about developing, driving adoption, and evolving programs that help organizations build and maintain expertise in complex industry topics
- A self-starter who enjoys diving deep and build context in unfamiliar, challenging subject matte
- Energized by collaborating across departments and solving problems for internal and external customers
- This person must have hands-on experience defining, leading, and delivering on program strategy and roadmaps from the ground up
- Must have proven success in breaking down and solving complex problems while operating independently in high ambiguity
- 5-7 years of program management experience in tech, working closely with cross-functional partners throughout a product management lifecycle
- Exceptionally strong written and verbal communication skills - experience developing programs from scratch and driving alignment and adoption across cross-functional departments; able to simplify complex topics to communicate effectively with various partners
- Experience working closely with counsel/legal departments
- Meticulous and thorough research capabilities - able to research and identify risk patterns, leverage high judgment to then develop plans and recommendations on how to proactively address risk via tech, policy, or programs
- Strong critical thinker, creative/flexible problem solver, fast learner, and customer advocate
- Have the highest integrity when working with sensitive data
- Experience leveraging analytics tools to access data insights and draw conclusions on qualitative and quantitative datasets
- Experience working backwards from various layers of customer needs to lead the development and implementation of programs
- Experience independently defining, prioritizing, delivering, and measuring success for a program roadmap in a dynamic and ambiguous environment
- Experience identifying and delivering opportunities to leverage tech to scale manual efforts
- Comfortable with ambiguity; have led high-judgment decisions/trade-offs that have significant impact on large organizations
- You have experience jumping into new, complex, highly regulated industries and topics and can develop a strong understanding of the landscape fast
- You have experience in financial services, employment/payroll or other technically complex industry
- You have experience/strong interest in working in a start-up environment and/or in a technology consulting firm managing multiple projects/workstreams
- You love wearing a lot of hats, rolling up your sleeves to be hands-on with driving solutions to completion
- Have a technical background/data analytics background
What the job involves
- We are looking for a Senior Program Manager II, Trust to join us on our Wrapbook journey
- This role will have a significant impact on both internal stakeholders and our Wrapbook customers’ experience
- In this role, you will design, build, and evolve programs to better enable internal stakeholders to incorporate Trust themes and requirements into delightful customer experiences
- This program manager will deep dive and build subject matter understanding across Trust topics and collaborate across functions and departments to develop and drive their programs with success
- This leader will work cross-functionally with internal stakeholders to define and drive our overall program strategy and roadmap across Trust topics (e.g., employment compliance, privacy, fraud)
- Their programs will help us establish a structured and pragmatic approach to align and comply with the various types of requirements (employment, privacy, fraud, etc.) that Wrapbook and customers are responsible for
- They will also help Wrapbook identify opportunities to solve Trust problems holistically (central solution, patterns or components) and delegate problem statements to respective product teams with advice on how to prioritize and deliver the work as well as track and report on progress
- Knowledge Development - Proactively research, identify, develop and maintain unified/source of truth resources (e.g., internal wikis, procedures, standards, policies) for applicable rules, industry expectations, and best practices that impact our business and our customers with respect to Wrapbook’s compliance philosophy in collaboration with our Legal team and other applicable internal mechanisms or external resources/sources of data
- Knowledge Distribution - Programs that operationalize/help us practically apply our growing expertise such as incorporating into product requirements (e.g., Trust by Design) and/or other touchpoints throughout the customer journey with Wrapbook
- Industry Compliance Tracking, Measurement and Health - Programs that enable us to maintain/track an understanding of the “health” of our business across various Trust dimensions such as compliance status/progress, risk tracking/mitigation, etc
- Internal and External Education - Programs that enable us to build on our reputation as an industry compliance SME across trust topics; empower stakeholders with our knowledge of complex topics tailored to industry and stakeholder needs to various product and client-facing touchpoints
- Take a data-based approach to develop, prioritize and drive your program roadmap; work with your cross-functional partners to deliver on your roadmap
- Define, measure, and be accountable for the success of your programs
- Use a collaborative approach to influence other teams’ feature/general engineering work that reduces Wrapbook’s exposure to cross-category risk at scale
- Use the context you’ll develop to identify opportunities to solve problems in a repeatable way — advise on product teams’ strategy and new feature planning to continuously track how our approach aligns or deviates from our
- Collaborate with the rest of Wrapbook’s Trust team (Identity & Data Stewardship, Fraud, Security) to share knowledge and accelerate shared effort
- Support efforts to develop and implement internal risk management controls through tech including designing and implementing policies end-to-end from discovery to compliance
Our take
Payroll systems for the production industry are long outdated, with the vast majority of administration still being completed manually, in person, and on paper. This forces cast and crew members to loose many hours in unpaid work and drives up production costs.
Wrapbook's app helps cast and crew complete onboarding, submit timecards and track payments. It offers touch and face ID and helps users track various filings as they pass through the system. Its position as one of the country’s only entertainment-compliant companies of its kind has given it a strong head start in its field.
The company's product is used by well-known production companies such as CollegeHumor, Creative Blood and JN, and serves over 1,000 companies in total. In 2021, commitments from new and existing investors boosted Wrapbook’s valuation to $1 billion, earning it unicorn status. With this funding, it has continued to bolster its payroll platform and workforce to best support the needs of production companies.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Sep 2024
$20m
LATE VC
Nov 2021
$100m
SERIES B
Total funding: $150.3m
Company benefits
- Health & Benefits - choose from several customizable plans, including vision and dental
- Minimum Time Off - Everyone is encouraged to take at least 3 weeks off annually
- 401K & RRSP
- Work Remotely
- IT Setup for Your Home
- Lifestyle Perks - Wrapbook employees get a monthly stipend to treat themselves
- Stock Options
- Parental Leave
Company values
- Compassionately Direct - Seek to understand each other while communicating transparently
- Be Yourself - Respect and celebrate our diversity
- Bias Towards Action - Lean into taking action, fast in low stakes and deliberate in high stakes
- Delight Customers - Win users’ hearts with seamless, compliant, and secure services
- Own Our Work - Be accountable to our impact. Surface issues to learn together
Company HQ
Midtown Manhattan, New York, NY
Articles
Leadership
Cameron Woodward
(Co-Founder)Director of Interactive Marketing at Invisible Children. Next, Co-founded and Executive produced Sprinkle Lab for 8 years. Went on to Found and serve as CEO of Film Casualty Insurance Agency.
Naysawn Naji
(Co-Founder)Early career as a Programmer at McGill University. Became a Software Developer at Xiphos Technologies. For over 4 years was Program Manager at Microsoft. Founded artSumo.com. For 5 years was CTO of Grupo Regalii.
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