Senior User Experience Researcher, AuditBoard
Remote
$124-159k
Offers bonus program, may vary based on eligibility/location
Office located in Cerritos, LA
Governance, risk, and compliance software
Be an early applicant
Governance, risk, and compliance software
501-1000 employees
Be an early applicant
$124-159k
Offers bonus program, may vary based on eligibility/location
Office located in Cerritos, LA
501-1000 employees
Company mission
To transform the way enterprises manage their audit, risk, and compliance programs.
Role
Who you are
- Master’s Degree (or foreign equivalent) in Anthropology, Human Development, Human-Computer Interaction (HCI) Human Factors, Psychology, Sociology, or a closely related field
- 3 years of work experience in market product, customer, user experience, or a closely related occupation
- Experience defining, planning, and executing research studies including outlining of objectives, goals, audiences, segments, metrics, and timelines
- Experience with digital product development, user experience research & design, HCI concepts, and qualitative & quantitative research methods and tools
- Knowledge of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process
- Experience in fostering and developing research aptitude and competencies among development partners and leadership stakeholders
- Experience with Qualtrics and Figma for research planning, program/project management, digital workshops, reporting and analysis for software development
- Experience working with and presenting research results to senior stakeholders
What the job involves
- User experience is at the forefront of how we create intuitive, innovative, and admired products that our customers love. Researching and understanding our users’ needs, behaviors, and personal goals is an integral part of AuditBoard's success in designing and developing industry-leading products that deliver value for the people who use them, and for AuditBoard’s businesses
- As an UX Researcher, you’ll help build and shape our discovery and research process. You play a critical role to collaborate with product designers, product managers, and engineers in creating useful, usable, and delightful products
- You’ll explore user behaviors and motivations by conducting primary research such as interviews, diary studies, participatory workshops, ethnography, surveys, usability testing etc. and drive impact at all stages of product development
- Work with key stakeholders including designers, researchers, product managers and engineers to identify and develop research objectives, goals, timelines and execution plans in a fast-paced, rapidly changing environment
- Define, plan and conduct independent research on multiple aspects of products and experiences to drive actionable changes in AuditBoard's growth strategy
- Collect and analyze user behavior through various research methodologies such as ethnographic research, behavioral research, focus groups, diary studies, user interviews, surveys, usability testing, journey mapping, benchmark studies, A/B testing etc. to aid in the formulation of insights that influence our product strategy/roadmap and improve our user experience across multiple products
- Influence, coordinate, and partner closely with product design and product management to democratize and drive continuous product discovery and user research processes
- Advocate research findings to diverse audiences through good-quality reports and presentations
Our take
AuditBoard provides risk and compliance software for large businesses. The company's founders spent years working at the Big Four and other global enterprises, and realised that many audit activities were still taking place in Excel sheets, or using legacy software like IBM's OpenPages, which haven't kept up to date with the latest reporting requirements.
The result was an end-to-end platform for managing risk, which helps enterprises to streamline internal audit, SOX compliance, controls management, risk management, and security compliance. The top-rated cloud-based platform has won numerous awards, with the company being consistently named the market leader in Audit Management.
The company's current client list of 2000+ includes Boeing, Activision, and Priceline, and includes almost half of the Fortune 500 companies. It continues to experience rapid customer growth, with revenues in excess of $100 million with a 60% annual growth rate. The company has been ranked as one of the fastest-growing tech companies in North America for the last three years in a row, and was acquired by private equity firm Hg in 2024 for a reported $3 billion.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Aug 2018
$40m
SERIES B
Apr 2017
$3.6m
SERIES A
Total funding: $43.6m
Company benefits
- Vision and dental insurance
- 8-16 weeks paid parental leave
- Company equity
- Work from home opportunities
- Health insurance
Company values
- One with the customer
- Inspiring innovation
- Cheerfully flexible
- About the assist
- Proud of what you're producing
Company HQ
Cerritos, CA
Articles
Leadership
Daniel Kim
(Co-Chair of the Board & Senior Advisor)Co-founded AuditBoard in 2014, and served as co-CEO until July 2020. Former Global Director of Internal Audit at Quiksilver and Executive Director, Corporate Audit and Compliance at International Rectifier.
Jay Lee
(Co-Chair of the Board & Senior Advisor)Co-founded AuditBoard in 2014, and served as co-CEO until July 2020. Former VP of CounterPoint, and was SVP & CFO at Tomich Brothers Seafood.
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