Senior Manager of Finance, Toast
Customer Success
$145-232k
Point of sale and management system for restaurants
Be an early applicant
Point of sale and management system for restaurants
1001+ employees
Be an early applicant
$145-232k
1001+ employees
Company mission
Toast's mission is to enrich the food experience for all.
Role
Who you are
- Bachelor's degree
- 8+ years of strategic finance, operational finance, FP&A, or investment banking experience at a high-growth tech company
- Exceptional communication and interpersonal skills with proven success partnering and collaborating across a wide spectrum of stakeholders
- Ability to thrive in a fast-paced, high-growth and evolving environment
- Advanced Excel and financial modeling skills. Ability to build robust financial models used by teams throughout the company to size opportunities and build business cases for pursuing new initiatives
- Excellent communication skills; ability to distill complex analyses into structured outputs and present to all levels of management
- Track record of leading, growing, and developing high-performing teams, with a focus on hands-on development and coaching
Desirable
- MBA/MS Finance
- Public company Strategic Finance experience
- Proficient in SQL and ROI Analysis
- Working knowledge of Adaptive
- Operations or Customer Service labor requirements planning
What the job involves
- Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy
- We are seeking a Senior Manager to play a critical role in supporting our Customer Success and Care organization
- This role will partner closely with FP&A, Care Operations, Customer Experience Analytics, and Customer Success organizations
- This is a high-impact role that will partner across teams with the opportunity to drive long-term shareholder value
- Serve as the Finance business partner to key decision makers for Customer Success and Care, and partner with them in weekly, monthly, quarterly and annual strategic and financial planning discussions
- Analyze business results, forecast to actual variances and trends, and communicate important takeaways and actionable insights, including identifying risks and opportunities
- Design, implement and track important metrics to measure performance against strategic goals, identify emerging trends and provide insights about the drivers of performance
- Collaborate across Care Operations, Customer Analytics, Customer Success, Customer Experience, and Business Intelligence to identify and understand complex relationships between key drivers of our business
- Act as a strategic partner, providing financial expertise and guidance on how to evaluate multiple investment opportunities to drive return on investment
- Complete ad-hoc business projects and financial modeling analysis that drive decision-making
- Frame and break down complex problems into key components, analyze large datasets to drive actionable insights
- Grow and develop a team of high performing financial professionals
Our take
Running a restaurant means managing a stressful set of elements, all needing to work together seamlessly to create a good experience for diners. Toast helps to streamline processes, and puts an end to piles of paperwork, by providing a platform whereby tableside ordering, menu modifications, labour management, payroll, and more are all housed in one system that can run from a tablet.
Toast offers restaurant-grade hardware and cloud-based customisable payment solutions to serve clients from startup through to growth phase, as well as a service for established restaurants. By combining all the digital services a restaurant might need, the platform can act as the one and comprehensive solution for restaurants of any size, avoiding restaurateurs having to invest in a range of technologies.
Toast has over 70,000 restaurants on its books, from food trucks to national brands, and its mobile ordering and payment solutions have made it a recognized brand for consumers. The company's IPO in 2021 saw it valued at over $30 billion and since then, it has added more features to its product suite including wholesale and catering order tools. Toast then, has proven its place as an indispensable player in the restaurant space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
28% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2020
$400m
SERIES F
Apr 2019
$250m
SERIES E
Total funding: $899m
Company benefits
- Peer and company recognition programs
- Unlimited Vacation
- Sabbatical opportunity after five years
- Professional Development Reimbursement Program
- Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
- Various peer and company recognition programs
- 401(k) and matching
- Medical, Dental, & Vision Coverage
- Mental Health Benefits
- Subsidized backup childcare
Company HQ
Fenway–Kenmore, Boston, MA
Leadership
Steve Fredette
(President)They studied at MIT before co-founding Klick Mobile in 2009 and spending almost 7 years at Endeca. They left their Management role in June 2012 having co-founded Toast in May.
Aman Narang
(CEO)Having studied Computer Science at MIT, they worked at Endeca for 5 years. They moved from working as Product Manager to work full-time as President of Toast in 2013, having co-founded it the previous year.
Jonathan Grimm
(CTO)They also studied Computer Science at MIT before working as an Engineer for Endeca for over 4 years. They worked at Oracle for 5 months prior to co-founding Toast in May 2012.
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