Solutions Architecture Leader, Stripe
AMER
$288-432k
More information about location
A financial infrastructure platform for businesses
Open for applications
A financial infrastructure platform for businesses
1001+ employees
Open for applications
$288-432k
More information about location
1001+ employees
Company mission
To increase the GDP of the internet
Role
Who you are
- You must have at least 10+ years of pre-sales leadership experience
- 10+ years’ experience within a technical sales function
- A track record of building and leading world-class solution architecture/ engineering teams ideally in a SaaS or usage-based businesses
- Experience working with Enterprise, Digital Native, SaaS Platform business models
- Energy, enthusiasm, and passion for making customers successful
- Previous technical sales experience with APIs and/or payments industry experience
- Strong executive presence and ability to foster deep relationships with our users
- Bachelor's degree or equivalent military experience required
- Willingness to travel approximately 25% of the time to engage with customers and collaborate with internal teams
What the job involves
- The Solutions Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success
- We work with C-level executives, finance leaders, product design and engineering teams at global brands and platforms who are building financial services solutions with Stripe
- Our SA team works closely with Account Executives, Professional Services, Customer Success Managers, Partners, Technical Account Managers and Product Teams to develop and execute on the account strategy for Stripe’s largest users including Enterprises, Digital Natives, and SaaS Platforms
- We also work with the world's most innovative startups and mid market users to position our offerings and solutions for their use cases
- At Stripe, managers grow teams and inspire them to do outstanding work
- This leader must be a driver who loves building teams and growing businesses
- This role requires great interpersonal skills to work cross functionally, as a trusted advisor to both our sales, partner and professional services teams, as well as, with our product development and marketing teams
- As head of Solution Architecture for our existing business, you will lead, build, and mentor a world class pre-sales engineering team to grow the existing user base through upsells and co-sells
- You will drive collaboration from cross-functional teams to influence and unify stakeholders at all levels of the organization to drive business results
- You will lead from the front and drive outcomes for our users
- You will report into the Head of AMER for Solutions Architecture and have ownership of one of Stripe's business segments
- Business and technical thought leader able to partner and drive the strategy and execution plan for the segment, working with cross functional partners
- Recruit, hire, lead, retain and coach a world class pre sales team. Be an advocate for presales within the organization
- Align with a leader for the business line to understand trends and share insights for Stripe’s leadership and product teams
- Nurture and be the role-model of a positive outlook, can-do attitude and growth mindset, while leading and keeping the SAs motivated in a fast paced and ever changing environment
- Define and drive success for your team by empowering them to nurture and grow existing business through upsells and cross sell motions
- Partner closely with Sales, Marketing and Technical Teams (Professional Services, Partners, Product, Development, etc) to develop joint go-to-market initiatives that drive positive user experience and outcomes while driving revenue retention and growth
- Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels
- Serve as an executive champion and lead EBCs with important customer base
- Maintain a strong internal relationship with the product teams and champion the voice of our users and customers to influence product direction and feature priorities
- Drive collaboration across teams to influence and unify stakeholders at all levels of the organization
- Lead and support the team in complex evaluations, problem solving and challenging customer environments
- Build processes to measure the performance and impact of the Solutions Architecture Team and ensure that the team is optimized to meet rapidly evolving business needs
- Stay current on industry trends and competitive dynamics, and leverage this knowledge to shape strategy around user engagements
- Represent Stripe at industry events and conferences, customer business reviews and contribute to new ideas and industry best practices
- Act as an escalation point for pre-sales and post sales technical issues that arise
Our take
Stripe, nowadays a FinTech giant, spent the first few years since its founding building up its payments business, which primarily consisted of providing an API to eCommerce businesses so that they could easily integrate a payments option in their apps or websites, where before there was none.
More recently, Stripe has started to accelerate its growth with a significantly larger range of financial services including cash advances and credit cards. They also plan to build incorporation services, fraud protection, and more, diversifying its revenue away from payments and differentiating itself from its competitors.
To further expand its position, the company is looking to triple its presence in Ireland, and extend its services to countries with vast customer potential, including Brazil and India. Its latest venture, coming atop significant new funds, is to partner with OpenAI, the company behind ChatGPT - a win-win collaboration that will monetize OpenAI’s flagship products and at the same time enhance Stripe with GPT-4, as it moves forwards with intentions to "build the payments foundation for tomorrow's AI economy."
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
-5% employee growth in 12 months
Company
Funding (last 2 of 13 rounds)
Mar 2023
$6.5bn
GROWTH EQUITY VC
Mar 2021
$600m
SERIES H
Total funding: $8.7bn
Company benefits
- Unlimited paid time off policy
- Work from home opportunities
- Comprehensive mental, physical and medical health plans
- Fertility benefits and parental leave
Company values
- Built for builders - The best reason to work at Stripe is that you will have colleagues who support and challenge you to do the best work of your career. We combine a big-picture mindset with obsessive attention to the details, down to the last pixel, API parameter, and word.
- An environment of growth - We care about results more than CVs. We value managers who remain experts while developing talent and designing successful orgs. You can also have a big impact and advance far without managing anyone. We want you to take what you’ve been hired to do, and show us how it’s done – you might create something we never would have imagined. We have had account managers start a publishing arm, interns who have run business units, and hackathon participants who have built company-defining products.
- Fast-paced, detail oriented - We balance innovation with scrupulous attention to every bit and byte involved in the movement of money – because we can’t do our job well unless we do both. When we started, we emailed every API error to everyone at the company. Now, we have more than 250 million API requests a day – and we still care about each one.
- Voraciously curious - We wish there was a book that described what we need to do next (we’d even publish it), but since there isn’t, we all have to write it together. You will need to find answers to questions you’ve never been asked before. Sometimes, you will be the first person ever to contemplate a particular problem. We want people who devour books for fun and approach new challenges with eager curiosity.
Company HQ
SoMa, San Francisco, CA
Articles
Leadership
Patrick Collison
(Content Strategist)Studied maths at MIT before founding Stripe. Also on the board of the Long Now Foundation.
John Collison
(President)Studied at Harvard but dropped out to found Stripe.
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