Product Manager, Dojo
3 days a week in office
We empower businesses to thrive in the experience economy.
Be an early applicant
We empower businesses to thrive in the experience economy.
1001+ employees
Be an early applicant
3 days a week in office
1001+ employees
Company mission
To empower businesses to thrive in the Experience Economy, by creating the tools and technology that turn transactions into meaningful relationships.
Role
Who you are
- Have experience of working in a B2B or B2B2C scale up environment
- You should be able to demonstrate that you can thrive in an environment which is fast moving and sometimes ambiguous, up for solving problems and getting hands on
- Customer obsessed and know when to draw upon the right tools, with the right level of detail, to understand and validate customer problems
- Have the confidence to challenge others and engage in healthy debate
- Can balance product pragmatism against purism, confidence to make the right call on the level of discovery, experimentation and measurement needed when launching solutions to customers
- Love working with engineering teams, explaining the ‘why’ and working with them to define the ‘how’
- Use data to make decisions and can build strategies around collecting and measuring metrics that reflect the success (or failure) of initiatives
What the job involves
- As a senior level Product Manager of the Consumer tribe, you will lead a squad to success building products and functionality to add value to our Dojo Rewards Product
- Our tribe has ambitious goals which will rely on you to bridge the gap between product strategy and development
- You’ll become deeply focused on crafting and delivering solutions that tackle the most critical problems we need to solve
- You’ll work closely with our Head of Product and the rest of the tribe - absorbing context on our mission, strategy and customer’s pains to launch solutions into our users hands as fast as possible
- Work in a cross functional squad spanning engineering, design, & analytics to deliver solutions in line with the squad’s product strategy
- Contribute to vision setting, then maintain and communicate the roadmap across the tribe
- Manage and prioritise the product backlog, translating product requirements into actionable value chunks that the squad can work to implement
- Own, maintain, develop and enhance product’s roadmap, success criteria for new features including adoption metrics. Work with the tribe and your squad to define objectives and key results which will contribute to the tribe's mission, and to your roadmap
- Contribute passion and enthusiasm for the product and customers. This means understanding and sharing the customers needs so that the teams are able and inspired to help
- Make sure that your team is constantly doing the right things, and has a healthy balance of innovation, reducing technical debt and providing maintenance and support
Salary benchmarks
Our take
Dojo has been around for over ten years, after starting in 2009. In that time they have very much established themselves as a go-to partner for small businesses using card payments, allowing them to take control over the end-to-end payments process.
Their customer first strategy has made them a market leader, meaning they are handling more than £20bn in transactions each year. Since launching Dojo has grown to team of more than 950 and they have opened offices throughout the UK. The company has become profitable, and in the year ahead are looking to grow the team further and expand internationally, including in Ireland, Spain, France, and Italy.
The payments platform sector has become increasingly competitive as more and more entries to the market are trying to find niche spaces to play in. However, Dojo have not only established a foothold but have managed to grow their small business clientele over the years. They have set themselves apart with their customer-first approach, building their product specifically to address the needs of customers and continuing to keep customers at the centre of every decision.
Steph
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
41% female employees
21% employee growth in 12 months
Company
Employee endorsements
Supportive management
"Management goes to great lengths to make sure we have what we need to succeed - training, projects which support personal growth, informal sessions,..."
Company benefits
- Private medical, dental, and life assurance
- 6 months paid maternity leave and 10 weeks paid paternity (baby bonding) leave
- Employee assistance programme, mental health champions, and our mental health support platform, Spill.
- Peppy, a specialist health app that provides support for your health, including menopause, fertility, women’s health, and men’s health
- GymFlex and Fitness classes
- 25 days holiday, and we'll increase this one day for each year you're at Dojo
- Holiday trading, up to 5 days per year
- Birthday Leave
- 4 weeks fully paid sabbatical after 4 years of continuous service
- Women in Leadership Mentorship Programme
- Learning & Development opportunities with Career Pathways
- Cycle to Work Scheme
- Electric car leasing
- Charitable giving
- Dojo socials
- Dog friendly offices
- In-office barista
Company values
- Customer Obsessed - We focus on the details to help customers thrive
- Curious - We have an insatiable to desire to learn and innovate
- Relentless - We persevere even when it’s easier not to
Company HQ
Paddington, London, UK
Articles
Leadership
Jan Farrarons
(Co-founder)Was a Director of Global Payments inc before founding JudoPay, Capital on tap and Paymentsense
George Karibian
(Co-founder)Serial entrepreneur. Also founded Euroffice, XLN Telecom, Capital on Tap and Judo Payments
Diversity, Equity & Inclusion at Dojo
- Dojo’s 150,000+ customers reflect the diversity of the UK High Street. Building teams with diverse backgrounds that are representative of the customer base which we serve is fundamental to creating innovative products at Dojo. Whoever you are, if you’re passionate about your work, curious, relentless and customer-obsessed, you have a place at Dojo.
- Our employee-led communities, including The Black Experience, Women at Dojo, and Pride at Dojo, exist as safe spaces of respect and privacy led and driven by individuals rather than the People Team. Anyone can set one up.
- We partner with ColorInTech & Black Tech Fest to ensure wide access to talent.
- Learn more about Diversity, Equity, and Inclusion at Dojo at https://www.dojo.careers/our-culture/diversity-equity-inclusion/
Share this job
View 7 more jobs at Dojo