Associate Solution Consultant, Dotdigital
Salary not provided
+ Share reward
CSS
HTML
JavaScript
Excel
Google Sheets
Salesforce
Miro
Entry and Junior level
London
Manchester
Omnichannel marketing automation platform
Job no longer available
Omnichannel marketing automation platform
201-500 employees
B2BMarketingSaaSDevOps
Job no longer available
Salary not provided
+ Share reward
CSS
HTML
JavaScript
Excel
Google Sheets
Salesforce
Miro
Entry and Junior level
London
Manchester
201-500 employees
B2BMarketingSaaSDevOps
Company mission
To empower marketers to achieve their goals in faster and smarter ways.
Role
Who you are
- This is an ideal role for someone early in their career who’s passionate about SaaS technology, marketing tech, and working with customers — and eager to build skills that will lead to becoming a full Solutions Consultant
- 0–2 years of experience in a technical, customer‑facing, or SaaS environment — internships, placements, or related roles welcome
- Demonstrated interest in technology and problem‑solving — for example, personal projects, coding bootcamps, or online courses
- Comfortable working with both technical and non‑technical stakeholders
- Eager to learn and build expertise in SaaS solutions, integrations, and marketing technology
- Strong communication skills — able to listen, interpret needs, and explain concepts clearly
- Good organisational skills, with attention to detail in documentation and follow‑up
- Analytical mindset with the ability to break down problems into manageable steps
Desirable
- Basic familiarity with HTML, CSS, JavaScript
- Understanding of what APIs do and how platforms integrate
- Confident using tools like Excel/Google Sheets, diagramming tools (Lucidchart, Miro), and basic CRM systems
What the job involves
- As a Associate Solution Consultant, you’ll support our solution consultants and sales teams in showing prospects and customers how Dotdigital can help them achieve their goals
- You’ll assist in preparing tailored demos, capturing technical requirements, and helping to design simple solutions
- You’ll learn Dotdigital’s platform inside‑out, work closely with experienced team members, and gain hands‑on experience with customer discovery, solution design, and technical enablement in a supportive, high‑growth environment
- Support senior Solutions Consultants in delivering technical discovery sessions and product demonstrations
- Help bridge the gap between customer requirements and our platform’s capabilities
- Assist with basic solution documentation, integration research, and proof‑of‑concept preparation
- Contribute to smooth handovers between Sales, Customer Success, and Professional Services by ensuring key technical details are captured and communicated
- Assist in writing RF(x)’s and maintenance of answers in our RFP tool
- Assist in reviewing customer websites to determine technical feasibility, under supervision
- Prepare demo environments and tailor sample content for prospect meetings
- Assist in gathering business and technical requirements during discovery calls
- Help research integration options with common eCommerce, CRM, and marketing platforms (Shopify, Magento, Salesforce, Dynamics, etc.)
- Document requirements and proposed workflows in a clear, structured format
- Work with senior team members to map simple data flows and integration steps
- Support light configuration tasks within the platform, under guidance
- Work with Account Executives and Customer Success Managers to ensure consistent messaging and solution alignment
- Log customer feedback and market insights in Monday for review with Solutions Manager
- Support onboarding activities for new customers by helping prepare technical information and user guides
- Build your knowledge of the dotdigital platform, APIs, and integration capabilities
- Develop skills in HTML, CSS, JavaScript basics, and using browser developer tools
- Gain confidence in presenting product features and benefits to non‑technical audiences
- Gain hands‑on experience in a customer‑facing technical role with a leading SaaS marketing technology provider
- Be supported by experienced mentors who will help you progress toward a full Solutions Consultant role
- Work in a collaborative, inclusive team with plenty of opportunities to learn and grow
- Contribute to projects for leading global brands and see the impact of your work on real customers
Application process
- 15min Screening Call with Team Talent
- 1st Stage - 30 Minute Zoom Interview - Sean Beacham
- 2nd Stage - 60 Minute Zoom Interview - Problem Solving Challenge - Sean Beacham & Antony West
- 3rd Stage - 60 Minute Scenario Demo - F2F - Sean Beacham & James Singleton
Our take
Dotdigital builds an omnichannel marketing solution for B2C, B2B, and NFP marketers. The company serves thousand's of brands around the globe, counting British Airways, Royal Aeronautical Society, Barbour, Accolade Wines, and City & Guilds among its clients.
Marketers using Dotdigital can create hyper-targeted marketing campaigns that increase businesses' marketing ROI, boosts sales revenue and attracts more qualified leads. What's more, Dotdigital sets itself apart by being the world’s first carbon-neutral marketing automation platform.
Dotdigital's main priority is developing new data-driven digital marketing features in order to increase its customer base. New product launches and strategic investments are key to the company's continued growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Company benefits
- Parental leave: Having a child is one of the biggest moments of your life and whether you’re a mum or dad, we understand the importance the time off work gives you to bond with your family. That’s why we offer an enhanced paternity, maternity and adoption leave policy for new parents.
- Medical cover: We offer medical insurance in all our global locations for our employees to feel reassured and offer options to look after their health and feel supported.
- Paid sick leave: When you’re unwell, you don’t want the added worry of whether you’re going to be paid for time off. That’s why we offer a company paid sick leave policy to support you when you need it.
- Dotdigital day: On top of your annual leave allowance and the holiday closedown period, we give you an extra day’s paid leave per year to use as you wish. It could be a day off on your birthday or a family birthday, a day to move house, or an opportunity to take advantage of the sunny weather!
- Share reward: Those who qualify may be granted a number of share options at no cost to themselves with the option to exercise these shares in the future.
- Wellbeing reward: Everyone has different ways of keeping themselves happy and healthy – the wellbeing reward is a flexible benefit that you can use towards an activity, hobby or membership.
- MyPossibleSelf: We recognise the importance of having on hand mental health and wellbeing support when you need it most. That is why we have a MyPossibleSelf wellbeing app membership for all Dotdigital employees.
- Wellbeing Days: As part of our continued support of employee wellbeing we want to provide you with time to support family, dependents, yourselves, and worthy causes.
- Loyalty reward: We’re proud to have employees who’ve been with the company since day dot and we believe loyalty is definitely something worth celebrating. So, for your first 5 years of service, and every additional 5 years’ service beyond that, have dinner and drinks on us.
- Specific policies to support our employees: There may be times where your personal circumstances can be challenging and mean you require some additional support from us. That is why we have internal policies on Bereavement, Babyloss, Menopause and Fertility Support to ensure you feel supported during this time.
Company HQ
London, UK
Leadership
Milan Patel
(CEO)Milan joined Dotdigital in 2007 as a Group Financial Controller, since then he has held a number of roles and moved into the role of CEO in 2016.
Tom Mullan
(CFO)Prior to joining Dotdigital in 2025, Tom was CFO at Gresham Tech for over 6 years. He was also the CFO at Fadata Group. Director of Commercial FInance (EMEA) at Guidewire Software, and Manager at Ernst & Young.
Share this job
View 10 more jobs at Dotdigital