Senior Project Manager, Docebo

• Enterprise PM Mastery: 5+ years successfully executing end-to-end software implementation and deployment projects for external client accounts
• Methodology Expertise: Deep understanding of project management frameworks, paired with a proven track record of implementing scalable PM tools and processes across enterprise organizations
• Technical Communication Fluency: Exceptional ability to translate complex technical concepts and bridge gaps between technical execution teams and executive-level business audiences
• Risk & Priority Management: Strong instinct for anticipating risks early, establishing swift mitigation strategies, and driving decisions under tight timelines
• Tool & Tech Savvy: Hands-on experience navigating platforms like JIRA to manage schedules, track deliverables, and keep engineering teams aligned
• Wanderlust Ready: Flexibility and willingness to travel up to 15% of the time to engage with clients face-to-face

Desirable

• Step into the spotlight as a Senior Project Manager and steer enterprise-level implementations that transform how world-class organizations learn
• You will serve as the strategic bridge between Docebo and our high-profile clients, ensuring seamlessly delivered onboarding experiences and maximum platform value
• Working alongside an innovative, fast-paced team, your leadership will directly shape our client relationships, influence PMO process improvements, and drive impactful business outcomes globally
• Lead the Charge: Own the end-to-end customer relationship for complex enterprise implementations, acting as the primary point of contact and defining key stakeholder escalation paths
• Architect the Roadmap: Collaborate with internal and external teams to define project scope, establish goals, and maintain rigorous, detailed project plans from initial discovery to final delivery
• Drive Momentum & KPIs: Monitor project progress, manage resource allocation, and present actionable status reports, issue resolutions, and success metrics to key executive stakeholders
• Cross-Pollinate & Align: Work in lockstep with Product, Development, and Partner teams to track technical feature progress and oversee third-party onboarding alignment
• Master the Communication Flow: Host engaging alignment meetings, establish robust communication plans, and clear blocking issues proactively to keep every project on schedule
• Empower Long-Term Success: Monitor customer enablement activities to ensure client teams are fully equipped to expand their use of Docebo long after onboarding wraps up