Senior Renewals Manager, Modern Health
$103.7-162k
Salary dependent on location
Mental health care designed for the workforce
Be an early applicant
Mental health care designed for the workforce
501-1000 employees
Be an early applicant
$103.7-162k
Salary dependent on location
501-1000 employees
Company mission
To improve the lives of people and their communities by offering an inclusive mental health solution that drives the best outcomes, is the most cost-effective, and is the most engaging.
Role
Who you are
- 6+ years of Client Success and/or Account Management experience within an Enterprise SaaS organization
- Experience working with buyers in HR, People, Benefits, or Total Rewards is a plus
- A consistent track record of exceeding retention and revenue targets, with clear examples of how you’ve protected and grown ARR
- Exceptionally organized and proactive, with the ability to prioritize effectively, take initiative, and operate both independently and as part of a highly collaborative team
- Comfortable working in Salesforce.com, with a strong commitment to data accuracy and pipeline/forecast hygiene
- Applicants must be able to maintain work authorization for the duration of employment without employer sponsorship or employer-provided training plans or attestations (including, for example, the Form I-983 required for STEM OPT). Immigration sponsorship is not available for this position
What the job involves
- As a Senior Renewals Manager at Modern Health, you’ll own the strategy, negotiations, and execution of renewals for a portfolio of clients. You’ll partner closely with Client Management, Legal, and Finance to drive consistent, scalable processes that protect and grow ARR, while taking a unified approach to increasing revenue and mitigating risk
- You will be accountable for renewal outcomes end to end — from building win‑win strategies and leading contract negotiations to ensuring accurate, predictable forecasting and identifying expansion opportunities
- This role reports into our Senior Director of Account Management and Renewals. This position is not eligible to be performed in Hawaii
- Own the renewals and upsell motion in collaboration with the Client Management team to drive retention and expansion across an enterprise customer portfolio
- Engage proactively with key decision-makers and the Client Management team to surface and mitigate renewal risks early, crafting clear action plans to address them
- Lead renewal negotiations and contract execution that align to both Modern Health’s objectives and client goals, creating long-term, value-based partnerships
- Maintain rigor and discipline around forecasting, ensuring renewal and expansion projections are accurate, timely, and clearly communicated
- Work cross-functionally and at the executive level to orchestrate risk-mitigation strategies and drive the right actions with internal stakeholders
- Identify and qualify upsell and cross-sell opportunities in the renewal cycle to increase share of wallet and deepen client engagement with Modern Health
Our take
Work can be stressful, and not everyone has the time or resources to get the support then need. In fact, job burnout is estimated to cost the US around $200B in health-related expenses each year.
Modern Health is a mental wellness platform working to de-stigmatize mental health care by making it available to everyone. And it does so by providing companies with a holistic mental wellbeing solution that can address their employee's individual needs and engage an entire workforce.
The global mental health market is predicted to grow 3.5% annually and be valued at over $500M by 2030. Modern Health is the fastest entirely female-founded company in the US to reach Unicorn status, having raised over $170M in less than two years, bringing its valuation to $1.17B. On top of this, it has partnerships with high-profile celebrities, including tennis player Naomi Osaka. And with over 75,000 users and more than 220 corporate clients, the future sure looks bright for Modern Health.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 6 rounds)
Feb 2021
$74m
SERIES D
Dec 2020
$51m
SERIES C
Total funding: $167.4m
Company benefits
- Health and wellness: We offer comprehensive medical, dental, and vision coverage plan options.
- Professional development: We offer every employee a professional development stipend and a wellness stipend.
- Family matters: We celebrate all paths to parenthood by offering the fertility benefit Carrot, and 16 weeks parental leave. Additionally, we offer access to Urban Sitter along with a stipend to support child care, pet care, and other household needs.
- Generous paid time off: Time off is important for rejuvenation of mind, body, and spirit. We ensure you have space to take a break, guilt free.
- Financial planning and education: All full-time employees are able to contribute to a 401(k) plan. We also provide financial advising services through Origin.
- Mental health and wellbeing resources: Modern Health employees enjoy full access to our Modern Health platform including 15 therapy sessions and 20 coaching sessions annually.
Company HQ
Financial District, San Francisco, CA
Leadership
Matt Levin
(CEO)Prior to joining Modern Health as CEO in 2025, Matt was the CEO of People2.0. He was also a Visiting Lecturer of Business History at the Northwestern University for over 18 years.
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