Staff Product Manager, Dropbox

• 8+ years of product management experience, with a track record of launching successful products and features
• Proven ability to understand customer needs and translate them into products that solve real problems
• Experience leading teams and working cross-functionally in a collaborative environment
• Strong written and oral communication skills; able to manage up and ensure stakeholders are aligned
• Analytical skills to interpret data, identify insights, and inform product direction
• A scrappy mindset, moving the team forward despite resource constraints and finding lean ways to validate ideas
• Comfort operating in ambiguous environments, with adaptability to shifting priorities
• Strong influence and collaboration skills, creating clarity for the team and driving alignment in complex contexts
• Experience shaping strategy within a product area, and leading projects that require coordination with other teams

Desirable

• We’re looking for a Staff Product Manager to lead our Account Experience domain
• In this role, you’ll define and drive the strategy for how customers securely and seamlessly access their accounts
• You will set the vision for modern authentication experiences—ensuring trust, security, and usability at scale—while influencing multiple teams across Dropbox to align on this critical foundation
• Set multi-year strategy for authentication, MFA adoption, account recovery, and trust signals—aligning security imperatives with user experience
• Drive cross-product initiatives, such as scaling passkey adoption, reducing password reset rates, and establishing secure recovery systems that cut across business units
• Shape metrics and success frameworks that capture both user trust and security outcomes, and guide adoption across teams
• Influence cross-functional partners in Security, Engineering, Research, and Design to create seamless, user-first account flows
• Balance short-term execution with long-term foundations, ensuring today’s solutions pave the way for durable, scalable account systems
• Elevate organizational alignment, communicating insights and progress to leadership, while ensuring multiple product areas move cohesively toward a shared vision
• Define and evangelize a product vision for the account experience that influences beyond your immediate team
• Lead a cross-functional working group, ensuring rapid iteration, validation, and alignment across multiple surfaces and products
• Analyze user journeys and systemic data patterns across Dropbox’s portfolio to identify friction and unlock trust
• Develop clear product requirements and success metrics, ensuring solutions scale beyond single features to portfolio-wide improvements
• Manage risks and unblock multiple teams, making thoughtful trade-offs to ensure high-quality, timely outcomes
• Partner across product areas to build account experiences that are consistent, reliable, and adaptable to emerging security standards
• The Dropbox Product Management Team envisions and builds the future of work while growing our business, one product at a time
• We're strategic thinkers and advocates for our users, crafting solutions that make work more intuitive and joyful
• Using data, research, and strategy—and a healthy dose of empathy—we guide cross-functional teams toward the shared goal of creating transformative products that people love to use
• If you're passionate about building solutions that reshape how the world works while delighting users in the process, join our Product Management team
• Areas of work include Product Management, Product Strategy, User Research, Data Analytics, Product Operations, Growth Strategy, and Go-to-Market Planning