Junior Product Manager, CipherHealth
Salary not provided
Entry and Junior level
Remote from US
Communication platform for medical patients
Be an early applicant
Communication platform for medical patients
101-200 employees
HealthcareB2BSaaSMedTech
Be an early applicant
Salary not provided
Entry and Junior level
Remote from US
101-200 employees
HealthcareB2BSaaSMedTech
Company mission
To meaningfully connect with your patients to deliver more personal, intelligent and timely care at scale.
Role
Who you are
- 0-2 years in product management with a track record of shipping products in B2B SaaS or a comparable environment
- Strong product craft. Comfortable with discovery, prioritization frameworks, roadmapping, PRD writing, and defining success metrics
- Customer and data driven. You ground decisions in customer insight and quantitative signals, not gut feel alone
- Agentic mindset. You're excited to work alongside AI agents, not threatened by them—you know where automation helps and where human judgment is essential
- Cross-functional collaborator. You build trust with Engineering, Design, Sales, and CS and run effective planning sessions with them
- Clear communicator. You write and present crisply; stakeholders always know what you're building, why, and what's next
- Ownership mentality. You take responsibility for outcomes in your area, not just output
What the job involves
- We're looking for a Junior Product Manager to own a product area end to end—from discovery and definition through delivery and iteration. You'll partner closely with Engineering, Design, Sales, and Customer Success to ship products customers love and that drive measurable business results
- What makes product management here different is how we work. You'll operate inside an agentic PM loop, where AI agents handle much of the analytical and synthesis work—summarizing feedback, surfacing patterns, and drafting first-pass artifacts—so you can spend more time on customer empathy, prioritization, and cross-functional alignment. You'll also participate actively in our Product Council model, where cross-functional teams plan, prioritize, and own roadmaps together
- Own a product area. Define the vision, strategy, and roadmap for your domain, aligned to company goals and customer needs
- Drive discovery. Run continuous customer discovery, user research, and data-informed analysis to identify the right problems to solve
- Define and prioritize. Write clear PRDs, user stories, and acceptance criteria; maintain a well-groomed, prioritized backlog
- Ship and iterate. Partner with Engineering and Design to deliver on a healthy cadence; measure outcomes and iterate based on results
- Go to market. Work with Marketing, Sales, and CS on positioning, launch, and adoption for your area
- Communicate clearly. Keep stakeholders informed on priorities, trade-offs, and progress
- You'll be a power user of our agentic PM loop—a set of product-analyst agents that augment your day-to-day work. You'll use, evaluate, and help improve agents that:
- Summarize support tickets and identify recurring themes
- Cluster feature requests across channels
- Watch competitors and flag meaningful moves
- Analyze churn and surface root causes
- Identify customer pain themes from unstructured feedback
- Summarize sales calls and Gong recordings
- Monitor usage analytics for adoption and friction signals
- Generate weekly opportunity reports
- Draft first-pass PRDs for you to refine and own
- You won't just consume agent output—you'll treat it as a starting point, apply product judgment, validate with customers and data, and help us improve the quality and usefulness of the loop over time
- Each product area runs a recurring Product Council for Epic and Sprint planning. As the PM for your area, you'll:
- Lead planning for your product's council meetings
- Bring evidence from discovery, analytics, and the agentic PM loop into prioritization discussions
- Engage cross-functional partners—Sales and CS participation is mandatory and expected to be substantive, not ceremonial
- Produce and maintain a roadmap for your area that reflects customer needs, business value, and resourced priorities
- Present your roadmap to the Strategic Product Council for alignment and resource allocation across company Threads
- What Success Looks Like:
- You ship products that solve real customer problems and move the metrics that matter
- Your roadmap is evidence-based, clearly prioritized, and trusted by cross-functional partners
- You leverage the agentic PM loop effectively—faster insight, sharper prioritization, stronger first drafts
- Product Council meetings are productive, decisions are clear, and Sales/CS feel genuinely heard
- You grow in product craft while helping us refine how humans and agents work together
Our take
Healthcare shouldn’t be hard. CipherHealth’s aim is to ensure it isn’t, providing a multipurpose platform that connects patients, providers and caregivers in a simplified and personal way.
What impresses about CipherHealth is the level of personalization in their automated services. The platform can be used for organising patient meetings and acquiring and storing procedure screening data. But as well as this, appointments and reminders are sent to patients via CipherHealth’s chatbot, which can text in a range of languages with capacity for scripts individualized for each patient rather than standardized messages.
With over 500 hospitals using the software in 46 states, it's a significant portion of the market CipherHealth have cornered. And its prominence doesn’t seem set to falter any time soon.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Jun 2022
$55.5m
SERIES C
May 2021
$38m
SERIES B
Total funding: $113.5m
Company benefits
- Generous company-funding of our health, vision, and dental plans (most individual plans are of no cost to you for the monthly premium)
- HSA/FSA plans
- Short and Long-Term Disability
- Life and Personal Accident Insurance
- $40 monthly wellness stipend you can use towards any wellness, fitness, and wellbeing purchases
- Weekly virtual yoga classes
- Employee Assistance Program (EAP)
- Adoption Assistance
- Retirement: 401(k) at three months of employment — with a match upon enrollment!
- Discretionary PTO + 13 paid holidays
- Parenthood: Competitive paid parental leave and flexible return to work policy
- Generous Employee Referral Program - earn cash for each employee referral that is hired
- Yearly Cipher-versary stipend
- Ci-Phives - receive public kudos and gift cards from peers and managers
- CARE2 Values
- Bi-Weekly All Hands Meetings
- $30/employee monthly “Fundowment” for team bonding events
- Employee Resource Groups such as Rainbow Room and BIPOC Group
- Yearly donations to organizations that contribute to a more equitable world
- Weekly Lunch & Learns and robust onboarding / training programs
- Remote-first team: $50 per month reimbursement in your check for WFH expenses
- You’ll receive a new Macbook laptop, other hardware, and company swag upon hire
Company HQ
Midtown South, New York, NY
Leadership
Randy Cheung
(Executive Chairman)Prior to CipherHealth, they worked as a Consultant at Empath Consulting and as a Senior Sales Rep at Abbot Laboratories. They also worked in Business Development at Lifewood and MDLand.
Share this job
View 3 more jobs at CipherHealth