Senior Product Manager, eBay
eBay Live, Trust & Safety
Leading online marketplace
Job no longer available
Leading online marketplace
1001+ employees
Job no longer available
1001+ employees
Company mission
To connect people and build communities to create economic opportunity for all.
Role
Who you are
- We are looking for a highly-motivated Product Manager who is willing to roll up their sleeves to build experiences, tools, and processes to keep the quickly growing eBay Live community safe
- If you thrive in a zero-to-one space and have a desire to make a major impact in one of eBay’s most exciting growth areas, we want to hear from you
- 5+ years of product management or strategy consulting experience with e-commerce experience preferred
- Bachelor’s degree required; MBA preferred
- Ability to thrive in an ambiguous environment and make tradeoffs based on incomplete data
- Proven track record to define and execute on complex product roadmaps through cross-functional collaboration
- High levels of ownership and an entrepreneurial spirit to not only identify emerging problems but also address them in a fast-paced environment
- Alignment with eBay’s core values (customer obsession, innovation, and inclusion) demonstrated through driving results, collaboration, and using customer insights to inform product decisions
What the job involves
- As a key member of the Core Experiences product team on eBay Live, you will work closely with data science and engineering to define and build experiences our Live sellers and buyers will rely on to detect and address trust & safety issues on the platform
- You will also work closely with a cross-functional team of legal, risk, policy, and operations stakeholders to drive operational change within eBay
- Become a thought leader in the live commerce space to develop and champion a product strategy for trust & safety through a combination of understanding customer needs, business goals, market trends, and competitor insights
- Identify areas of risk to the eBay Live platform and make complex tradeoffs to define a zero-to-one roadmap of technical product enhancements
- Roll up your sleeves and do what it takes to create policies, SOPs, and enforcement mechanisms and scale them across cross-functional stakeholders
- Establish key trust & safety success metrics and report on product and program performance, insights, and risks to goal with eBay leadership
- Influence risk and policy stakeholders across eBay to make the voice of the Live seller and buyer at the forefront of decisions
Our take
Founded in 1995 as an online auction platform primarily catering to collectibles, eBay quickly emerged as a pioneer in connecting buyers and sellers in the digital realm. This early success propelled eBay to become to globally recognized leader it is today.
In the present landscape, eBay competes with industry giants like Amazon within the C2C eCommerce sector. However, eBay distinguishes itself by fostering an environment where businesses can cultivate and promote their brands on the platform, offering a tailored, community-driven experience for both sellers and buyers. By championing small businesses, eBay attracts sellers and socially conscious consumers, positioning itself in stark contrast to Amazon's corporate image.
The rising consumer interest in sustainability has presented economic opportunities for eBay, particularly as younger demographics gravitate toward purchasing pre-owned items. in response, eBay has directed its marketing efforts toward Gen Z customers and formed partnerships with cultural phenomena like Love Island, further solidifying its appeal among contemporary audiences.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Company benefits
- Comprehensive and competitive health and wellness program designed to meet your unique needs.
- We strive to provide programs that help support both mind and body, including quality healthcare insurance, wellness programs and preventative care.
- Stock Purchase Plans
- Retirement Savings and Pension Plans
- Stock Awards
- Life Insurance and Disability Benefits
- Credit Union Memberships
- Balancing work & life - eBay believes in providing you with the opportunity to be your best self in your professional and personal life. In addition to supporting flexible workstyles including hybrid and remote, eBay offers 4 weeks of paid sabbatical time for every 5 years of service
- Giving back to our community - We provide our employees around the globe with opportunities to have a positive impact on their local communities. Through the eBay Foundation, our company matches donations to eligible nonprofits up to $10,000 per employee per year. And our employee-led volunteer groups organize local giving and volunteering activities throughout the world
Company HQ
Greylands, San Jose, CA
Leadership
Jamie Iannone
(CEO)Studied at Princeton and Stanford University. Held executive roles at Walmart, Barnes & Noble, and The Children's Place, before becoming CEO of eBay in April 2020.
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