Staff Software Engineer, ServiceTitan
Test, Contact Center Pro
$136.6-182.6k
+ Annual bonus and equity
All-in-one operating platform for trades
Job no longer available
All-in-one operating platform for trades
1001+ employees
Job no longer available
$136.6-182.6k
+ Annual bonus and equity
1001+ employees
Company mission
To be the world's most impactful vertical SaaS company.
Role
Who you are
- 10+ years hands-on software quality assurance testing experience, preferably with web and mobile applications in the software development industry
- 8+ years hands-on software test automation development experience (UI and API)
- Experience with Web testing elements such as HTML, CSS, XPath, etc Deep knowledge of Object Oriented Programming concepts, experience with C# and JavaScript and testing expertise across unit, integration and system levels
- Experience with code deployments and version control systems (Git), CI/CD tools (TeamCity, Jenkins, CircleCI, etc) and automation tools (Cypress.io preferred)
- Experience driving the Test Pyramid and Agile Test Quadrants concepts in organizations BS in Computer Science or related engineering field preferred
- Able to multi-task, triage issues, react well to changes, work independently in a fast paced environment
- Must be self-motivated and know when to seek guidance; detail-orientation is a must
What the job involves
- You will be part of the Engineering leadership team at ServiceTitan responsible for the technical direction of our product
- We are looking for someone to lead all technical aspects of an engineering team at ServiceTitan
- We need a highly technical, forward-looking, leader who will own the technical vision of a squad and be accountable for the successful execution of that vision
- We also desire those who can balance rapid iteration and development with high product quality expectations and who are innovative and comfortable with ambiguity
- Drive our automation coverage by working closely with Engineers, Product Managers, and Designers on test planning and building automated test cases and extending our test infrastructure
- Guide developers to understand how to automate testing from code authoring through integration and system testing, based on the product architecture and requirements
- Design and evolve test strategies that employ modern test tools and techniques including AI where applicable
- Oversee execution of test cycles to ensure comprehensive and repeatable test coverage
- Create automation scripts for new functionality and regression testing
- Drive innovation of test frameworks and test tools as needed
- Oversee defect reporting, tracking, resolution and closure across multiple teams
- Multitask between triaging issues, authoring test plans and automated tests, reviewing coverage and handling intake from existing and emergent feature development pipelines
- Must be self-motivated and know when to seek guidance and be able to handle periods of uncertainty and ambiguity; detail-orientation is a must
Our take
In the US, there's been a booming demand for home-service businesses, yet historically many of these trades were running with outdated software systems. That's where ServiceTitan comes in. Founded by friends who grew up around the trades, the company saw a clear gap and set out to give contractors the modern platform they desperately needed.
ServiceTitan's platform is designed specifically for the trades and brings together everything a contractor might need, in one handy system. By focusing on what trade-business owners actually need, it helps turn chaos into structure, giving visibility into operations, so owners can ultimately run their business better.
Now, ServiceTitan serves more than 11,800 trade customers and reported more than $10,000 in annualized billings and processes a huge volume of jobs on its platform. With a market that's still under-served by technology and a platform built to scale, the company is ready to grow even further.
Steph
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company HQ
Downtown, Glendale, CA
Leadership
Ara Mahdessian
(Co-Founder & CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(Co-Founder & President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, serving as the president since.
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