Program Manager, Fastly
Partner & SE Ops
$90.7-108.8k
This role may be eligible to participate in Fastly’s equity and discretionary bonus programs
More information about location
Edge cloud platform
Open for applications
Edge cloud platform
1001+ employees
Open for applications
$90.7-108.8k
This role may be eligible to participate in Fastly’s equity and discretionary bonus programs
More information about location
1001+ employees
Company mission
To build a better internet — a safe place where good can thrive.
Role
Who you are
- If you have a successful track record in program management, presales operations, working with a high performing team we wish to hear from you
- 2-5 years of program management and problem solving experience in a sales operations or a business analyst role
- Strong knowledge of Salesforce CRM objects, Jira / Confluence, Google Workspace
- Ability to drive and communicate objectives, design and execute projects, deliver easy to understand training, and interact effectively across all levels of an organization
- Skilled at interpreting complex business documents/objectives, build and present process documentation and training
- Detail oriented and highly organized with the ability to prioritize multiple deadlines simultaneously
- Ability to network and build strong relationships with peers, senior leaders and executives
- Excellent written and verbal communication skills
- Channel Operations and / or Sales Engineering operations experience
- Strong experience in Smartsheets, Lucid charts and other Project Management tools
- Budgeting and resource allocation experience
- Experience in a fast growing, medium-sized company
What the job involves
- In this role you will be providing first class operational management to our Sales organization
- You will help drive programs, define sales processes among other special projects to enhance productivity
- In addition, you will drive operational improvements in the areas of process, workflow, communication, strategy and reporting
- Partner with subject matter experts to identify challenges and improve areas in the Partner Program and Sales Engineering Initiatives
- Scope Programs, define requirements and keep stakeholders aligned to end goals, timelines and deliverables
- Create and deliver top-quality, audience-appropriate Program Documentation and training
- Develop a strong understanding of the various Partner sales motions and how Sales Engineers engage in opportunities
- Identify system bugs, gaps and needed enhancements. Manage fix and enhance Partner and SE requests for SFDC and other tools
- Partner with Sales Ops and other key stakeholders to manage, plan and prioritize system requests
- Maintain and develop Standard Operating Procedures used for Partner and Sales Engineering Operations
- Optimize operational efficiency through innovative thinking, process improvement and industry standards sharing
- Provide front line support to other departments including Partner Managers, Sales Engineers, Billing, Enablement and Business Systems to support to the Revenue Team in common business and day to day operational situations
Application process
- Anticipated Posting Close Date*: March 01, 2026
- A fully completed application and resume or CV are required when applying
Our take
Internet users around the world have come to expect personalized, real-time digital experiences, but delivering these quickly and securely, while maintaining quality, can be a difficult task for businesses.
Fastly enables the companies to deliver fast, secure, and scalable online experiences. Its edge cloud platform moves data and applications closer to end-users — improving the user experience, putting the power back in developers’ hands, and enabling clients to focus on growing their businesses.
The company has helped several high-profile businesses, including Reddit, Pinterest, Stripe, EPIC Games, and more. Its offering is well-regarded in the space, demonstrated by it being named a 2022 Gartner® Peer Insights™ Customers’ Choice for Global CDN, as well as a Leader in The Forrester Wave™: Edge Development Platforms, Q4 2023 report.
Steph
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jan 2019
$40m
SERIES F
Jul 2018
$40m
SERIES F
Total funding: $259m
Company benefits
- Parental support and beyond: We support our families by offering generous time off for parental leave. And beyond that, we work hard to build a culture that allows for all employees to have the life outside work that they desire year round.
- Health and wellness: Your well-being matters here. Our health plans offer a variety of options, including full medical, dental, and vision coverage, short- and long-term disability insurance, mental health resources, and more.
- Invest in your future: We offer 401(k)/retirement plans, employee stock purchasing plans (ESPP), and reimbursements for learning and development programs — so we can support your ongoing growth and success.
- Keep learning and growing: Helping people go further means nurturing their talent. Through annual reimbursements for employee learning activities, regular hangouts and advice from our Senior Staff, talks from industry leaders, and cultural events — we offer tons of opportunities for people to learn. And we’re always looking to grow as a company, too: we collect employee engagement and experience data annually and leverage our Employee Experience Champion Network to understand employee feedback, so we can keep improving.
Company HQ
China Basin, San Francisco, CA
Leadership
Kip Compton
(CEO)Kip joined the Fastly team in 2024 as CPO, becoming CEO in 2025. Prior to this, he was an SVP of Strategy & Business Development/Networking at Cisco.
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