Product Designer, Upgrade
B2B, Contract
$40.00/hr.
2 days a week in office
Offering responsible credit to mainstream consumers
Posted today
Offering responsible credit to mainstream consumers
1001+ employees
Posted today
$40.00/hr.
2 days a week in office
1001+ employees
Company mission
To help our customers move in the right direction with responsible financial products that put more money in their pocket.
Role
Who you are
- Minimum 2 years of product design experience with at least one B2B role working on desktop-focused design
- Solid foundation in Figma, must understand how to work with legacy files and component libraries
- Strong work ethic and growth mindset
- Comfortable coming into our SF headquarters 2 times per week
- Experience and/or personal interest in the Home Improvement contractor space
- Thrives in a startup/agile work environment where we focus on continuous improvement each sprint
What the job involves
- Upgrade Design is growing, and we’re looking for a Product Designer who’s eager to dive deeper into B2B desktop design and get more experience in the fintech space
- Reporting to the VP of Design, you will support our Home Improvement technology platform, which helps customers get the credit they need for their next big project while helping merchants manage and grow their business
- Home Improvement is a fast-paced team and we’re looking for someone who is comfortable working on deep workflow UX for desktop and can collaborate effectively across product, engineering, and design
- This role is based in our San Francisco office in hybrid capacity 2-3 times per week
- Note that this role will not be converted to remote
- The contract term will be for 6 months and will have the option to extend or possibly convert to full-time with benefits if there’s a strong fit for your career goals and Upgrade’s business needs
- Work with product and engineering stakeholders to design features and enhancements to the Home Improvement desktop platform. This work can range from key screens for presentations to complex workflow design documentation with interactive prototypes
- Collaborate with the wider product design team to leverage and enhance Upgrade’s B2B desktop design system
- Attend twice monthly product prioritization meetings, weekly team syncs, and product design office hours
Our take
Most credit cards don't encourage the owner to pay down their debt. The longer it takes to pay off the balance, the more money lenders are set to make. Upgrade is an online lender and card issuer doing things differently. The company offers personal loans and credit cards but with a fixed instalment structure and a set number of equal payments. This ensures the balance reduces every month.
The company believes this model reduces default rates, as borrowers are forced to pay down rather than maintain their debt, and it encourages a greater commitment to repay the balance. Further, by combining the ease of a Visa card with the fixed payments and decreased rates of a personal loan, Upgrade sets itself apart from competitors.
In 2021, Upgrade launched its mobile banking and debit card as a strategy to onboard new customers and increase loyalty. The fixed-rate nature of the company's cards is expected to be of use to customers in future years in an environment of rising rates. Upgrade also plans to expand beyond the U.S. in the future, which will represent new challenges for the business as it adapts to alternative regulations.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Nov 2021
$280m
SERIES F
Aug 2021
$105m
SERIES E
Total funding: $547m
Company benefits
- Stock option plan
- 100% paid coverage of medical, dental and vision insurance
- Flexible PTO
- Opportunities for professional growth and development
- Paid parental leave
- Health & wellness initiatives
Company HQ
Financial District, San Francisco, CA
Leadership
Renaud Laplanche
(Co-Founder & CEO)After an MBA at London Business School, Renaud spent 5 years as an Associate at Clearly Gottlieb Steen & Hamilton and co-founded MatchPoint. They then left Oracle after a year to co-found Lending Club in 2006 and co-founded Upgrade in August 2016.
Adelina Grozdanova
(Co-Founder & Head of Investor Group)Adelina started their career with 6 years at Morgan Stanley after a degree at Princeton. They left banking in 2012 to join Lending Club as VP, and after 3 years co-founded Upgrade, serving as Head of Investor Group since 2016.
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