Revenue Operations Analyst, Patchwork

• This role requires a dynamic, curious and detail-oriented individual with experience working across revenue-generating business functions such as Sales, Customer Success and Marketing
• Demonstrable project management and organisational skills
• Intellectual curiosity regarding business/revenue operations, start-ups and people
• Excellent critical thinking and problem solving skills
• Prior experience with CRM platforms (e.g. HubSpot)
• Great written and verbal communication skills and numeracy skills
• Proficient in Microsoft Office
• Tech savvy and adaptable to new technologies and systems
• Eagerness to work with multiple people and be a self-starter
• Prideful in attention to detail
• Ability and passion to work in a fast-paced scale-up team environment, embracing its challenges and opportunities

Desirable

• As the Revenue Operations Analyst at Patchwork, you will be instrumental in shaping and optimising the Revenue function at Patchwork whilst being exposed to the decision making and operations at the heart of a fast-growing SaaS start-up
• You will be required to work closely with all Revenue teams to ensure revenue opportunities are maximised
• Contributing to developing and executing a comprehensive Revenue Operations strategy that spans across all revenue generating teams
• Driving continuous improvement of Patchwork’s market and customer data; incl. managing the quarterly FOI (Freedom of Information) data review process
• Helping to make sure we have excellent data integrity for the most important data points across our target organisations and ensure Revenue teams are accessing and using that data for decision-making
• Overseeing and optimising the utilisation of our CRM system to ensure accurate reporting, forecasting and performance tracking across all revenue-generating business functions such as Sales, Customer Success and Marketing
• Understanding all elements of the data in our CRM across all Revenue teams
• Using the CRM to compile weekly, monthly and live revenue performance reporting against key revenue metrics for different purposes incl. reporting to the board
• Helping drive the continuous improvement of revenue-related processes, ensuring efficiency, scalability, and alignment with other Patchwork teams outside of the Revenue business area, and specifically those teams which are also revenue generating
• Continuously helping to evaluate, implement and manage the tools and technology stack that enhances the efficiency and effectiveness of Revenue Operations and the whole Revenue function
• Assisting with short-term revenue forecasting through understanding Patchwork’s sales playbook and providing constructive challenges of deal forecasts
• Playing a key role in long-term revenue forecasting; working with the Product and Strategy teams to produce views of longer term revenue potential and targets
• Running ROI calculations for Patchwork’s products as part of the sales process
• Supporting writing business cases to accompany analyses
• Performing ad hoc analysis as needed to address specific business and revenue challenges or issues to provide insights into revenue-related issues

• We are unable to provide individual feedback on each application. If you have not heard from us within two weeks, you have not been selected for an interview. We pledge to always provide feedback to applicants who interview with us