Senior Sales Support Specialist, Wolters Kluwer

Salary not provided

Senior and Expert level

London

2+ days a week in office (Canada Square, London)

AI-powered solutions for professionals

Posted today

AI-powered solutions for professionals

1001+ employees

B2BEnterpriseLegalBusiness IntelligenceFinancial ServicesAutomation

Posted today

Salary not provided

Senior and Expert level

London

2+ days a week in office (Canada Square, London)

1001+ employees

B2BEnterpriseLegalBusiness IntelligenceFinancial ServicesAutomation

Company mission

To empower professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time.

Job

Company

Role

Who you are

Advanced Order Management: Expertise in handling complex sales orders
Customer Relations: Proficiency in resolving customer issues
Data Analysis: Ability to analyze and interpret sales data
Training Facilitation: Skills in leading comprehensive training activities
Documentation: Capability to create detailed and high-quality sales documents
CRM Mastery: In-depth knowledge of CRM tools and functionalities
Presentation Skills: Strong skills in creating and delivering presentations
Problem-Solving: Advanced skills in troubleshooting and resolving issues

What the job involves

As a Senior Sales Support Specialist, you will be a key player in enhancing our sales operations through advanced support tasks. You will contribute significantly to team goals by managing critical sales data, streamlining administrative processes, and providing valuable insights to support our sales efforts. Your work will help optimize the efficiency and effectiveness of our sales team
Manage complex sales order processing and tracking
Develop and update detailed customer quotes and proposals
Maintain and analyze comprehensive sales performance metrics
Conduct more advanced product training sessions for sales staff
Prepare high-quality sales documentation and presentations
Update and manage intricate customer database records
Organize and lead sales meetings and strategy sessions
Provide robust customer service support and issue resolution
Generate detailed sales analytics reports and insights
Coordinate large-scale sales events and campaigns

Salary benchmarks

Our take

For over 185 years, Wolters Kluwer has been innovating the way professionals and businesses work. The company has expanded to offer a substantial range of services across the Health, Tax & Accounting, Finance, Compliance, and Legal sectors.

While operating across so many sectors comes with an extensive range of competition, Wolters Kluwer serves customers in over 180 countries, which has been managed, in part, due to its 70+ acquisitions. For example, the company has recently acquired leading artificial intelligence technology company Della AI, which will become part of its legal software unit, to further advance its natural language processing capabilities.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Led by a woman

Glassdoor (3.7)

Company

Company HQ

Alphen aan den Rijn, Netherlands

Leadership

Stacey Caywood

(CEO & Chair of the Executive Board)

Stacey has been part of Wolters Kluwer since 1992, previously serving as the CEO of Wolters Kluwer Health and Wolter Kluwer Legal & Regulatory. They stepped into the role of CEO in early 2026.

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