Knowledge Engineer, Artificial General Intelligence, Amazon
Information International
The largest online retailer and technology provider
Job no longer available
The largest online retailer and technology provider
1001+ employees
Job no longer available
1001+ employees
Company mission
Amazon aims to be Earth’s most customer centric company. Their mission is to continually raise the bar of the customer experience by using the internet and technology to help consumers find, discover and buy anything, and empower businesses and content creators to maximise their success.
Role
Who you are
- Bachelor’s degree (or equivalent), in a quantitative or analytical field
- Concise clear written communication skills and excellent verbal communication ability
- Experience working on simultaneous projects with cross-functional teams
- Ability to solve complex problems with analytical thinking
- Able to perform data analysis that drives conclusions and informs project priorities/deliverables
- Able to structure single data sets in models that facilitate data retrieval and aggregate analysis (e.g. SQL, SPARQL, Cypher)
- Technical interest and ability to script (e.g. Python, Javascript, ETL, Excel)
- Native speaking and writing proficiency of the Italian and English language
Desirable
- Large Language Model (LLM) and/or Natural Language Processing (NLP) integration working experience
- Experience with AWS Knowledge Graph services (Neptune)
- Demonstrated quantitative, systematic approach to solving problems
- Strong logical and conceptual thought processes
- Ability to work autonomously with minimal supervision
What the job involves
- We're looking for a Knowledge Engineer to join our team in London or Cambridge and help us build the future
- As a Knowledge Engineer, you will be responsible for identifying and executing on opportunities to make Alexa the World's best personal assistant with GenAI
- Build out ontological constructs and ingest structured data into Knowledge Graphs to ground model-based experiences
- Develop and manage complex data pipelines
- Closely monitor KPIs and perform deep dives to uncover gaps, working with technical teams to implement solutions/improvements
- Work closely with engineers, scientists, and product managers to enhance performance
- Work closely with UX designers and business development managers to bring forward new experiences
- Help ideate, define and build new customer experiences
- Leverage culturally specific expertise to innovate on behalf of customers, enriching the ways AGI international customers receive information
- The AGI Information International Knowledge Engineering north star focuses on making AI-based experiences tailored around our International customers needs
- We provide information that is relevant, engaging, and trustworthy on the preferred device and in the language of choice
- Customers easily turn to our models to stay informed and entertained on international and local knowledge. Customers communicate with them trusting that these interactions are private, personal, and culturally relevant
Salary benchmarks
Our take
Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.
More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.
Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Employees have opportunities to own Amazon stock, participate in 401(k) plans with company match, and enroll in paid life and accident insurance
- Financial counseling and estate planning services are also available, plus paid short-term and long-term disability if needed
- Medical, dental, and vision coverage to all our regular full-time employees, regardless of their level, tenure, or position
- Amazon employees have free access to a network of more than 2 million caregivers, including nannies, babysitters and special-needs caretakers
- Employees receive discounts on certain day care centers, and Amazon provides a variety of free resources for parents of children with autism, ADHD and developmental disabilities
- Adoption assistance for qualified domestic and international adoption expenses including attorney fees, court costs, and travel
- Leave Share program allows employees to give six weeks of paid parental leave to a spouse or partner who isn’t eligible for parental leave from their employer
Company values
- Customer obsession rather than competitor focus
- Passion for invention
- Commitment to operational excellence
- Long-term thinking
Company HQ
South Lake Union, Seattle, WA
Articles
Leadership
Jeff Bezos
(Founder & Executive Chairman)Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.
Andy Jassy
(President & CEO)Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.
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