Solutions Engineer, Twelve Labs
$148.8-224k
+ Equity
VISA support where applicable
Video intelligence platform for enterprises
Open for applications
Video intelligence platform for enterprises
101-200 employees
Open for applications
$148.8-224k
+ Equity
VISA support where applicable
101-200 employees
Company mission
To set a new standard and unlock the full potential of video for the word.
Role
Who you are
- Have 5+ years of experience in a technical, customer-facing role such as Sales Engineer, Solutions Engineer, or Solutions Architect with a focus on pre-sales activities
- Demonstrate a strong understanding of and experience working with LLMs, multimodal AI, REST APIs, Python, JavaScript, and modern application development, with a deep understanding of video workflows and video workloads
- Have experience designing and executing proof-of-concepts that effectively demonstrate ROI and technical feasibility to accelerate sales cycles
- Are an exceptional communicator and presenter who can compellingly articulate technical value to business stakeholders and build credibility with technical audiences
- Operate with high horsepower, manage multiple opportunities simultaneously, and thrive in a fast-paced sales environment with evolving priorities
- Bring a collaborative, competitive attitude with natural curiosity about customer challenges and eagerness to win deals alongside Sales teams
- Even if there are a few checkboxes that aren't ticked through your prior experience, we still encourage you to apply! If you are a 0-to-1 achiever, a ferocious learner, and a kind and fun team player who motivates others, you will find a home at TwelveLabs
- We welcome applicants from all walks of life and are committed to equal-opportunity employment. We cherish and celebrate diversity not just because it is the right thing to do, but because it makes our company much stronger
What the job involves
- The Field Engineering team is responsible for ensuring the safe and effective deployment of TwelveLabs' video understanding APIs for developers and enterprises. We act as a trusted advisor and thought partner for our customers, ensuring they maximize value from our multimodal foundation models and products
- The Solutions team, part of Field Engineering, is focused on accelerating the sales process for high-impact prospects and customers
- They work closely with Sales to articulate technical value, design compelling proof-of-concepts, and demonstrate how our platform solves critical business challenges
- We're hiring a Solutions Engineer to help prospects discover and validate the transformative potential of video AI. Acting as the technical expert during the sales cycle, you'll partner with Account Executives to qualify opportunities, scope use cases, design and execute proof-of-concepts, and demonstrate the business value of our multimodal foundation models
- You'll provide technical leadership throughout the sales process while collaborating with Sales, Product, Partnerships and Engineering teams
- This is a highly self-directed and creative role where you'll need to thrive in an unstructured, rapidly expanding and evolving environment
- Partner with Account Executives to drive technical discovery, understand prospect challenges, and articulate how TwelveLabs' video understanding APIs solve their business problems
- Design and execute compelling proof-of-concepts that demonstrate measurable business value and technical feasibility, helping prospects envision the art of the possible
- Deliver technical presentations, product demonstrations, and workshops to diverse audiences from developers to C-suite executives, showcasing the capabilities of our platform
- Serve as the technical voice in sales cycles, addressing questions around architecture, security, compliance, integration patterns, and scalability
- Gather technical requirements and competitive intelligence from prospects to inform Sales strategy and represent market needs to Product and Engineering teams
- Create reusable demo applications, solution architectures, and technical collateral that accelerate the sales process and showcase best practices
Our take
Developing an algorithm that can understand text or images is (relatively) straightforward. However, the challenge escalates when it comes to understanding video, where these modes merge with audio, and context becomes much harder to grasp.
Twelve Labs has developed a machine learning solution that tackles this challenge by making the inner content of videos both indexable for developers and highly searchable for users. This technology could prove immensely valuable, with use cases extending far beyond simple searchability for end users. It could be employed for more accurate monitoring of community guidelines on social media, enterprise knowledge searches, and a deeper understanding of the value of video content.
With funding under its belt, Twelve Labs is set for rapid growth. The investment will drive R&D, nearly double its workforce, and advance its video understanding technology. As it expands, Twelve Labs is well-positioned to lead the future of multimodal AI and revolutionize how organizations extract values from video content.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 7 rounds)
Oct 2025
$3m
EARLY VC
Dec 2024
$30m
EARLY VC
Total funding: $110.2m
Company HQ
Northern Waterfront, San Francisco, CA
Leadership
Jae Lee
(Co-Founder & CEO)After Interning as a Software Engineer at Samsung and Amazon, they joined the Republic of Korea's Cyber Operations Command as a Lead Data Scientist. Co-founded Twelve Labs after this period of military service.
Aiden Lee
(Co-Founder & CTO)Previously Interned at Korea Advanced Institute of Science and Technology (KAIST) as a Deep Learning Researcher. Completed their National Defense duty as an AI & ML Engineer in the Cyber Operations Command.
Dave Chung
(Co-Founder & GTM of Asia-Pacific)Previously a Project Team Lead at the Institute of East and West Studies (IEWS) at Yonsei University, focusing on the planning and development of the Korean Web 3.0 ecosystem (Funded by the Ministry of ICT).
Soyoung Lee
(Co-Founder & Head of Go-to-Market)Previously worked in Risk Assurance for PricewaterhouseCoopers in Seoul before co-founding Twelve Labs.
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