People Operations Manager, Abridge

• 3–7+ years in People Ops, HRIS, HR, or hybrid HR/IT operations roles
• Deep expertise in Rippling — not just as a user, but a power operator. You’ve built workflows, maintained data integrity, and know how to get the most out of the platform to support efficient, compliant operations. Strong familiarity with documentation tools and reporting dashboards
• Strong technical aptitude and comfort working with systems, workflows, and IT partners
• Experience supporting compliance, LOA, immigration, background checks, and policy programs
• Highly organized, detail-oriented, and able to context-switch effectively
• A builder mindset — someone who seeks out gaps and creates scalable solutions
• Excellent written and verbal communication skills — you know how to make legal and operational information accessible to employees

Desirable

• Abridge is looking for a detail-oriented, compliance-savvy, and empathetic People Operations Manager to join our People team
• This role is ideal for someone who thrives in the details, brings sharp expertise in employment law and regulatory requirements, and can deftly balance the administration of complex processes with people-first communication
• As our People Operations Manager, you’ll take point on critical operational areas including immigration, compliance reporting, benefits administration, and leave management
• You’ll partner closely with the Head of People Operations and others across the People team to ensure we’re not just buttoned up — we’re ahead of the curve
• This is a high-impact, foundational role for a trusted operator who wants to help build scalable, human-centered processes in a fast-moving startup environment
• Fully own Rippling, building and optimizing workflows, automations, and modules to maximize the platform’s capabilities
• Create and refine lifecycle processes (onboarding, offboarding, access, provisioning) and partner with IT on device management and identity/access controls
• Maintain clean, accurate systems through audits, reporting, and proactive troubleshooting
• Interpret regulatory and policy updates across employment, leave, compliance, and immigration, translating changes into business impact and updating company practices accordingly
• Lead the design, revision, and governance of People policies and handbooks for a multi-state employee base
• Oversee compliance programs and reporting requirements (e.g., EEO-1, VETS-4212), ensuring accuracy and operational readiness
• Manage complex or escalated cases involving leaves, accommodations, background checks, and employment compliance
• Partner with legal counsel and external vendors on program updates, escalations, and continuous improvement of People processes
• Manage compliance programs, including audits, harassment prevention training, and other regulatory mandates
• Build and refine People Ops processes across IT, Finance, Legal, and Recruiting
• Create and maintain SOPs, documentation, and change-management communications
• Jump in wherever operational gaps exist and help improve clarity and structure