Executive Assistant, Zapier
$116-175k
For Canada: CA$116K – CA$175K + Equity and Bonus for everyone
More information about location
Workflow automation service
Open for applications
Workflow automation service
1001+ employees
Open for applications
$116-175k
For Canada: CA$116K – CA$175K + Equity and Bonus for everyone
More information about location
1001+ employees
Company mission
Zapier's mission is to Make Automation Work for Everyone!
Role
Who you are
- A successful Executive Assistant at Zapier is an exceptional communicator, a self-starter who thrives in ambiguity, and someone who excels at managing complex projects from start to finish
- Change is constant at Zapier, and we’re looking for someone adaptable, action-oriented, and highly collaborative—ready to flex and grow alongside the business
- 3+ years of experience as an Executive Assistant, Administrative Business Partner, or in a role with comparable responsibilities
- You’re a strong communicator—clear, concise, and thoughtful in your interactions with a variety of stakeholders. You can read the room, ask consultative questions when things are unclear, and flex your communication style based on the audience
- You default to action and can confidently move work forward in ambiguous situations
- You’re a skilled project manager who can easily backplan and coordinate large initiatives like executive offsites, cross-functional workstreams, or even a new product launch
- You’re comfortable working in partnership with a senior EA (Executive Business Partner) on high-impact projects and delegated initiatives. You know how to build trust, coordinate effectively, and flex between direct support and collaborative work
- You collaborate exceptionally well with other operations professionals, working together to define roles and responsibilities, create clarity in who owns what, and surface problems early—before they become issues
- You value a tight-knit, low-ego team culture where helping each other succeed is the norm. You care just as much about supporting the broader team as you do about supporting the executive directly
- You have exceptional organizational skills, a sharp eye for detail, and the ability to juggle competing priorities with grace
- You’re a power user of tools like Google Calendar, Gmail, Slack, and Notion—and you’re comfortable experimenting with AI and automation to make work more efficient
- You operate with discretion and integrity, managing sensitive information with care
- You’re analytical and resourceful, constantly looking for ways to optimize workflows, remove friction, and improve team performance
- You’re adaptable, thrive in a remote environment, and enjoy learning new parts of the business
What the job involves
- We’re looking for an Executive Assistant who will provide high-impact support to senior leaders at Zapier
- In this role, you’ll report to the EA Team Lead and provide dedicated support to 2–3 executive team members
- You’ll also work closely with the Executive Business Partner (our most senior EA) supporting the same department, partnering on special projects and occasionally taking on delegated responsibilities
- You’ll be a trusted partner who not only keeps the trains running but also proactively identifies opportunities to make your executives—and their teams—more effective
- Executive Support and Scheduling Mastery: You will manage the schedules and task systems for executives, ensuring their focus remains on strategic business outcomes. This includes:
- Staying ahead of shifting priorities and deadlines, strategically enhancing meeting rhythms, and ensuring optimal time management for executives
- Implementing improvements to streamline information flow and occasionally handling personal scheduling to maximize executives’ effectiveness
- Handle a broad variety of administrative tasks such as creating prep documents for interviews, setting up communication channels, assisting with onboarding plans, and planning team engagements
- Arrange travel plans and work with the Events + Experiences team to support team offsite planning
- Special Projects & EBP Collaboration:
- Work closely with the Executive Business Partner in your department on special initiatives. This may include project work, coordination support, and occasionally owning delegated responsibilities
- Project & Event Management:
- Plan and execute complex projects end-to-end—like executive offsites, internal initiatives, or cross-functional projects. You’ll handle backplanning, comms, logistics, and stakeholder alignment
- Meeting and Team Operations:
- Prepare agendas, manage meeting flow, capture notes, and follow up on action items to keep leadership teams on track and aligned
- Communication & Relationship Management:
- Own executive communications, triage inbound requests, and serve as a liaison across teams. Build strong relationships internally and externally to help your execs—and their teams—operate at their best
- Collaboration & Cross-Functional Coordination:
- Work in lockstep with fellow EAs and operations professionals. You’ll clarify swim lanes, share responsibilities, and create shared visibility—because we know strong team collaboration is what prevents issues before they arise
- Process Improvement & Innovation:
- Look for opportunities to automate, simplify, or improve how work gets done. You’ll bring a curious mindset and experiment with new tools—especially AI—to boost efficiency
- EA Team Collaboration:
- Contribute to a strong, low-ego EA team culture by sharing tools, insights, and best practices. Step in to support teammates when needed and help evolve how the team operates together
Application process
- Deadline to Apply: 11 May 2025 at 05:00 BST
- The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled
Our take
Even before remote working became the "in thing", freelancers, small business owners, and large organisations have found themselves needing more and more software platforms to serve their operations needs. As people used more software services, Zapier founders saw the need to connect the actions between these softwares and save everyone some time.
Zapier is the largest integration and automation tool for businesses. Since being founded, Zapier has grown its suite of automation offerings across almost every mainstream software service. The company is one of the most successful to come out of Y Combinator, and has also been one of the pioneers of remote working.
Zapier has so far, been able to capitalise heavily on its advantage as first entrants and has had very little actual competition. Software services aren't going anywhere anytime soon and organisations are only going to need more of them. This puts Zapier in a strong place growth-wise but also opens up room for bolder companies to get in on the action. Companies like Airtable and Integromat are already preying on more niche segments of Zapier's market share.
Freddie
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Funding (1 round)
Oct 2012
$1.3m
SEED
Total funding: $1.3m
Company benefits
- Work from anywhere
- Bonus program
- Unlimited vacation policy
- Great healthcare + dental + vision coverage*
- Retirement plan with company match*
- Stock options for every Zapien**
- 2 annual company retreats to awesome places
- 14 weeks paid leave for new parents
- Home office setup stipend
- Professional development allowance
Additional info
- As a fully remote company with 800+ team members across 40+ states, 38 countries, and 18+ timezones, we’ve adopted a culture of asynchronous work. This work style allows teams to collaborate effectively across locations, time zones, skills, and each individual’s energy levels, and empowers employees to work in a setting that fits their needs. In practice, we live on Slack, with most conversations in public channels. It mimics the open-office feel and allows everyone to search the chat logs if they need to find something that happened when they weren’t around
Leadership
Wade Foster
(CEO & Co-Founder)Prior to co-founding Zapier, wasEmail Marketing Manager with Veterans United Home Loans, and Customer Development Lead at The Idea Works.
Bryan Helmig
(CTO & Co-Founder)Was previously Product Dev/Manager at Veterans United Home Loans.
Mike Knoop
(Co-Founder)Was CPO and Head of Labs at Zapier before becoming President. Previously was a Graduate Research at the University of Missouri.
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