Technical Account Executive, Standard Bots

• 2–4 years in inside sales, pre-sales engineering, or technical support in a fast-paced, B2B environment
• Experience working in industrial automation, robotics, hardware, or manufacturing is highly preferred
• Strong verbal and written communication skills — you know how to tailor technical messaging for a non-technical or technical audience
• Proficiency with CRM systems (e.g., HubSpot, Salesforce) and lead routing workflows
• Detail-oriented with excellent note taking and documentation habits
• Comfortable handling multiple simultaneous inbound requests and prioritizing follow- ups
• Strong ability to work independently while collaborating closely across departments
• Experience supporting or selling complex hardware/software systems is a plus
• A natural curiosity about how machines work and how automation can improve customer operations

Desirable

• As an Inside Sales AE, you’ll be the first technical point of contact for prospective customers
• You’ll be responsible for qualifying inbound leads, capturing detailed discovery notes, and guiding prospects through the early stages of the buying journey
• You’ll work cross-functionally with sales, marketing, and solutions engineering to help route leads to the right channels and support our mission to bolster U.S. manufacturing automation
• Respond promptly and professionally to all inbound sales inquiries from web, email, other channels
• Qualify inbound leads using pre-defined criteria (e.g. use case Lit, budget, authority, need, timeline)
• Conduct discovery calls to assess technical feasibility and customer goals
• Maintain detailed notes in the CRM, including call outcomes, qualification status, and follow-ups
• Route qualified leads to the appropriate Regional Sales Manager, Applications Engineer , or otherwise
• Support initial technical Q&A, helping customers understand robot capabilities, system requirements, and deployment Lit
• Collaborate with marketing to provide feedback on lead quality and messaging gaps
• Assist in the creation and maintenance of technical sales collateral (e.g., feature sheets, configuration templates, FAQs)
• Maintain ownership of response time SLAs for lead follow-up
• Analyze patterns in incoming leads and identify trends or gaps in sales funnel performance
• Engage in light demo walkthroughs or introductory presentations for early-stage prospects
• Support lead handoff process into the sales pipeline and help reduce friction in early- stage conversion
• Stay up-to-date on Standard Bots product capabilities, hardware/software integrations, and common deployment scenarios
• Champion a great first impression of Standard Bots with curiosity, empathy, and a solution-oriented mindset