Global Program Manager, Notion
Community
$140-170k
Plus equity
3+ days a week in office
Online workspace for notes, projects, and collaboration
Job no longer available
Online workspace for notes, projects, and collaboration
1001+ employees
Job no longer available
$140-170k
Plus equity
3+ days a week in office
1001+ employees
Company mission
To shape both the future of work, and the future of productivity tools.
Role
Who you are
- 7+ years of experience in community, operations, or program management
- Experience working on a global community across different cultures and languages
- Comfortable with ambiguity, quick to solve problems, and eager to collaborate on new initiatives
- Comfortable with data and reporting
- Strong operational and project management skills
- An eye for creative problem solving - you’re able to keep multiple initiatives organized, and are willing and eager to roll up your sleeves when needed
Desirable
- Experience launching new programs
- Experience with building online communities (Discord, Circle, Insided, etc.)
- Experience interacting directly with the community
What the job involves
- Notion has a customer community unlike any other in software. Our community is made up of tens of millions of passionate users who use Notion daily in their work and personal lives
- At Notion, the community is at the heart of our product, and as a Global Community Program Manager you’ll have the opportunity to help scale our programs all over the world
- We’re looking for someone who can envision a plan for community globally, run operations across key markets, and engage with our community at scale both online and offline
- Launch. You will help us plan how we launch our community programs (Ambassadors, Campus Leaders and Champions) globally across our priority markets in APAC and EMEA
- You’ll also have the opportunity to create new initiatives that further support our community
- Develop. You’ll create customer-centric campaigns, playbooks, and programs that drive loyalty and engagement
- This could look like launching new initiatives, supporting community-led events, or localizing campaigns
- Iterate. You will understand both quantitatively and qualitatively what works and doesn’t, evolving your work based on the needs of the market
- You will also define repeatable processes and best practices that will help us scale, sharing key insights with leadership and stakeholders
- Scale. You will find ways to scale engagement (online) that makes our community feel inspired, supported, and heard by us
- Partner. You will partner closely with your regional counterparts to co-create programs that are truly localized and align to business goals of the market
Our take
Managing busy workflows using fragmented systems can be a headache for both individuals and businesses. Notion aims to combat this problem by enabling users to work from one central hub, customizing their workflows to suit their exact needs. This includes managing files, scheduling tasks, saving documents, writing to-do-lists, and setting reminders.
The company counts enterprise companies such as McDonald’s, The Wall Street Journal, Verizon, Samsung, and IBM as its customers. In spite of economic uncertainty, Notion reached a $2 billion valuation in 2020, helped by record signups as more people were forced to work from home. Its value has since risen to over 5 times this value, an impressive reflection of its success.
The company has made a number of strategic acquisitions that, coupled with its enormous market value and enviable customer list, have Notion well-placed to continue dominating the market. That being said, the launch of Microsoft-built competitor Loop at the end of 2023 will put Notion's market dominance to the test.
Steph
Company Specialist at Welcome to the Jungle
Insights
183% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Oct 2021
$275m
LATE VC
Apr 2020
$50m
LATE VC
Total funding: $335m
Company benefits
- Dog-friendly office
- 401k matching
- Parental leaave
- Free lunches
- Equipment stipend
- Monthly commuter credits
- Work from home opportunities
- Health insurance
Company HQ
Financial District, San Francisco, CA
Leadership
Ivan Zhao
(CEO)Ivan worked for Inkling for 2 years in Product, but was disappointed by the lack of a simple way of collaborating on projects. To fit this need, he co-founded Notion in 2013, serving as CEO since.
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