User Research Lead, Nothing

Salary not provided
Senior and Expert level
London

4-5 days a week in office

Nothing

Consumer technology company

Open for applications

Nothing

Consumer technology company

1001+ employees

B2CLifestyleSaaSMobileConsumer Goods

Open for applications

Salary not provided
Senior and Expert level
London

4-5 days a week in office

1001+ employees

B2CLifestyleSaaSMobileConsumer Goods

Company mission

To remove barriers between people and technology.

Role

Who you are

  • Extensive, specialised experience in user experience research, with a proven track record of leading research initiatives within consumer software products
  • Excellent understanding of combining qualitative and quantitative research methods, including in-person interviews, experimental design, data analysis, and statistical techniques
  • Strong communication and presentation skills, with the ability to effectively convey research insights to cross-functional teams and stakeholders
  • Ability to manage multiple projects simultaneously and prioritise tasks in a fast-paced, dynamic environment
  • Passion for understanding user behaviour and creating exceptional user experiences
  • Bachelor's degree in Human-Computer Interaction, Psychology, Cognitive Science, Sociology or a related field is desirable, with further education also beneficial
  • Strong understanding of statistics in data analysis to avoid statistical errors in quantitative methods

Desirable

  • Experience working in a startup, scaleup or highly innovative environment
  • Familiarity with AI and machine learning concepts and their application in user-centred design
  • Demonstrated ability to drive strategic insights and influence product design and development

What the job involves

  • This position is a unique opportunity to develop, deploy, and lead user research within our innovative Software creative team
  • You'll work closely with talented designers and engineers to plan, execute, and analyse user research studies that inform our software product strategy and design decisions
  • Your work will incorporate cutting-edge AI solutions across smartphone, audio, OS, and new interface designs
  • Lead all user research initiatives across a variety of software applications, ensuring a deep understanding of user needs, behaviours, and motivations
  • Develop and implement strategies, methodologies, and processes to gather actionable user insights
  • Design and conduct user research activities such as usability testing, interviews, surveys, field studies, and data analysis
  • Translate research findings into design and software recommendations and requirements through collaborating closely with product managers, hardware designers, software designers and engineers
  • Evangelise a user-centred design approach and promote a culture of data-driven decision-making across the organisation
  • Stay updated on latest user research trends, tools, and methodologies, and continuously improve the team's capabilities

Salary benchmarks

Our take

Nothing wants to inspire people to believe in the positive potential of technology again. It aims to do this through its consumer technology platform, seeking to bring artistry, passion and trust back into the sector.

The company was co-founded by Carl Pei, who previously co-founded OnePlus, a mobile tech company that operates in more than 30 countries worldwide. Since its 2021 Series A with the backing of Alphabets' VC arm, Nothing has launched a series of products including the Nothing Phone (1), a mid-range but aesthetically exciting android-powered device, along with earphones and, interestingly, a craft beer.

Nothing has successfully delivered a flagship product that has held its own in a fiercely competitive market populated with the likes of Apple, Samsung, and Google, along with mid-range rivals Honor and OnePlus. The company launched a follow-up device called Nothing Ear in 2024, a wireless headphone with Chat GPT integrations. If this is as well received as its predecessor then Nothing could grow into a household name.

Steph headshot

Steph

Company Specialist at Welcome to the Jungle

Insights

Strong hiring activity
Top investors

Some candidates hear
back within 2 weeks

113% employee growth in 12 months

Company

Funding (last 2 of 6 rounds)

Jun 2023

$96m

SERIES C

Jun 2022

$200m

LATE VC

Total funding: $438m

Company benefits

  • Flexible working
  • Wellbeing
  • Social
  • Private Medical Cover
  • Private Dental Cover
  • Professional Development Budget
  • Personal Hobby Budget
  • Gym & Wellness Benefit
  • Office Gym
  • Product Discounts
  • Free Breakfast Every Day
  • Free Lunches On Thursdays
  • Music Streaming Subscription

Company values

  • Be the Change
  • Pride in product
  • Thrive on diversity
  • Survive

Leadership

Previously the co-founder of OnePlus, the Chinese consumer electronics manufacturer, before co-founding Nothing in 2020.

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