Senior Solutions Engineer, Cloudflare

Benelux

Salary not provided
JavaScript
Python
Bash
Senior and Expert level
Amsterdam
Cloudflare

Web performance and security platform

Open for applications

Cloudflare

Web performance and security platform

1001+ employees

B2BEnterpriseAnalyticsSaaSCyber Security

Open for applications

Salary not provided
JavaScript
Python
Bash
Senior and Expert level
Amsterdam

1001+ employees

B2BEnterpriseAnalyticsSaaSCyber Security

Company mission

Cloudflare's mission is to help build a better Internet that is bold and ambitious.

Role

Who you are

  • Previous experience in supporting the public sector is beneficial, however not mandatory
  • As mentioned, the emphasis on working with public sector clients would benefit from having previously held Security Clearance (SC) status, however this is not mandatory
  • Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realise the full promise of Cloudflare
  • You will have a good fundamental understanding on how to manage technical validation projects so that customers can have an informed opinion on the best solution to a given problem - with an eye on what could come next
  • Showing up in the right-way: bringing a positive attitude, open-minded to new ideas and bringing your energy and ideas to help our clients and our team succeed
  • 8+ years of experience in the IT industry (mid-level or senior engineering level experience)
  • Ability to manage a project, work to deadlines, and prioritise between competing demands
  • Demonstrating empathy with customers and quickly identifying challenges and pain points they face
  • Understanding of “how the internet works”. For example:
  • Know the differences between TCP & UDP, and understand what kinds of applications may favour one over the other
  • Can explain the difference between authoritative DNS & recursive DNS?
  • You understand the role of a firewall, why TLS (SSL) plays an increasingly important role on today's Internet, a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike
  • Understanding of how customers make buying decisions, how to explain ROI
  • A knowledge of the competitive landscape for one or more of: DDoS, CDN, Performance, DNS, Developer platform or Zero-Trust/SASE service providers
  • You're OK with some in-region travel (15~30 days per quarter): eg. Being next to our clients means that we need to travel to customer offices, conferences and/or events

Desirable

  • Previous experience in a pre-sales SE or consulting role. (note: doesn't have to be in tech)
  • Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills
  • Exposure to emerging technical landscape trends such as machine learning, GenAI, DevOps, security operations etc

What the job involves

  • Cloudflare’s solutions engineering function is responsible for collaborating with clients from early-stage ideation through to planning for production
  • Being much more than an expert solely in Cloudflare’s services, our Senior Solutions Engineers are expected to sit alongside our peers in our clients, and to contribute their energy, ideas and opinion on solving the hard problems we face in our industry today
  • Often this means deep work on the art-of-the possible (and sometimes being willing to put aside preconceptions on the impossible!)
  • On any given day, the role will provide both a challenging and rewarding opportunity to develop adjacent technology expertise as well as mastering key skills relating to technical and industry advocacy on behalf of our clients
  • A key aspect will be offering good* practice guidance and adopting a deploy-to-production mindset, where it is as much about the operational process as it is about the product
  • As part of our broader solutions engineering community, you will be working alongside peers with deep subject-matter expertise and industry knowledge upon whose insights will support your own
  • Of course, as a senior member of the team, you will also be in a position to contribute to a body-of-knowledge across key domains of networking, cybersecurity and edge computing, as well as industry analyses and perspectives
  • For this role, our Solutions Engineering team members focus on large clients for whom we are able to develop deep understanding and partnership to collaborate with. Building on a track-record of success, this role has an emphasis on supporting our clients in both local and central government, as well as select private sector clients where appropriate
  • As an SE, there will often be more than one way to solve a problem - hence what might be a best practice in a given context might not be true in another!. This is where your experience will help
  • On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other

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Insights

Led by a woman

16% employee growth in 12 months

Company

Company benefits

  • Minimum 8 weeks of paid parental leave
  • Equal opportunity employer
  • Unlimited paid time off policy
  • Work from home opportunities
  • Medical, Dental & Vision Insurance
  • Life Insurance, Disability Insurance
  • 401(k) plans
  • Family planning and fertility program
  • Gym discounts
  • Commuter Benefits Program

Our take

Cloudflare is a multi-service global network that provides web security and infrastructure, DDoS mitigation services, and a content delivery network. Founded in 2009, Cloudflare has risen to become an industry giant, with around 25 million global internet properties on its network.

Cloudflare has been responsible for a number of admirable initiatives, offering free web protection to human rights groups, journalists, artists, and US election websites. This goes some way to counteracting the flak Cloudflare has received in some circles for the controversial groups and users who use its services. This chequered history, however, has not affected its over 80% market share in the content delivery network field.

This is perhaps in part because it has proven sharp at staying abreast of the rapidly morphing tech and digital space and customer demands. For example, Cloudflare is shifting to 100% renewable energy usage to create a zero-emissions internet, and in 2020 released a feature that would help users navigate data privacy regulations by selecting where their data is stored.

The cloud infrastructure market reached $53 billion in 2022. While the Big 3 (Amazon, Microsoft, and Google) own 65% of the market, that still leaves billions of dollars left for companies such as Cloudflare. Its ambitious and successful work is likely to continue being a crucial feature of the web, but in 2023, placed it in the crosshairs of hackers looking to exploit its infrastructure. The beginning of 2024 saw Cloudflare vow to bolster its security and patch vulnerabilities.

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Steph

Company Specialist at Welcome to the Jungle