System Administrator, dLocal
Emerging markets payments platform
Open for applications
Emerging markets payments platform
1001+ employees
Open for applications
1001+ employees
Company mission
To enable global merchants to connect seamlessly with billions of emerging market users.
Role
Who you are
- Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience)
- Proven experience in a service desk or technical support role
- Experience using AzureAD, Jamf, Microsoft Intune, ManageEngine and Jira
- Strong knowledge of computer systems, software, and hardware
- Excellent problem-solving and communication skills
- Ability to prioritize and manage several open issues at the same time
- Familiarity with remote desktop applications and help desk software (e.g., TeamViewer, Zendesk, ServiceNow)
- Network troubleshooting skills
- General knowledge of public cloud providers (eg AWS, GCP, Azure)
- Strong experience in Jira, specializing in automations, backend project configuration, workflows, and integrations with third-party applications
What the job involves
- As we continue to expand, we are looking for a skilled and motivated System Administrator to join our Service Desk team
- Oversee the resolution of escalated issues by Level 1 support, ensuring timely and effective solutions
- Manage the portfolio of Software as a Service (SAAS) applications within our organizational stack
- Implement automation for recurrent tasks to enhance operational efficiency
- Facilitate the seamless integration of new applications into our Identity Management software, specifically Azure Active Directory
- Undertake the creation and thorough review of documentation to maintain comprehensive and accurate records
Application process
- We will review your CV and keep you posted by email at every step of the process!
- Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us
Our take
It is clearly evident that there is a massive payments gap between developed countries and emerging economies, with consumers in many countries having little or no access to modern payment options. dLocal was established in Uruguay to address this gap, which it aims to close not only for its neighbouring countries but across the globe.
Through its unique "One dLocal" concept (one direct API, one platform, and one contract), global companies can accept payments, send pay-outs and settle funds globally without separately managing pay-in and pay-out processors. The company also supplies a defense suite and local issuing for virtual and physical pre-paid cards in Latin America, as well as tools for building payments infrastructure for platforms and marketplaces.
Since founding, the company has expanded across Uruguay, the USA, Israel, Brazil and Europe. The company has seen significant growth while remaining confident and committed to its original mission. A notable achievement is dLocal becoming a certified Payment Initiation Service Provider in Brazil, which means it can eliminate unnecessary steps for users in the region.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
25% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2021
$150m
LATE VC
Sep 2020
$200m
SERIES A
Total funding: $357m
Company HQ
Tres Cruces, Montevideo, Montevideo Department
Leadership
Sergio Fogel
(Co-Founder & CSO)Co-founded multiple companies, such as AstroPay, and is an Official Member of the Forbes Finance Council.
Pedro Arnt
(CEO)Member of the Board of Directors at Allegro who advises at several firms. Previously EVP and CFO at MercadoLibre.com.
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