Sales Engineer, LogicMonitor

Artificial Intelligence

Salary not provided

SQL

Groovy

Linux

Postgres

Ruby

MySQL

Windows

Tomcat

Powershell

Active Directory

Senior and Expert level

London

Office located in Southbank, London

Hybrid observability powered by AI

Be an early applicant

Hybrid observability powered by AI

1001+ employees

B2BArtificial IntelligenceAnalyticsSaaS

Be an early applicant

Salary not provided

SQL

Groovy

Linux

Postgres

Ruby

MySQL

Windows

Tomcat

Powershell

Active Directory

Senior and Expert level

London

Office located in Southbank, London

1001+ employees

B2BArtificial IntelligenceAnalyticsSaaS

Company mission

To expand what’s possible for businesses by advancing their technology.

Job

Company

Role

Who you are

Bachelor’s Degree in Computer Science or technical degree preferred
5+ years experience in SysAdmin, Site Reliability or Sales Engineering role
Able to articulate technology and product positioning to both business and technical users
Able to establish and maintain strong relationships throughout the sales cycle
Experience in Linux and or Windows/Network administration and operations including the following technologies desired:
Virtualization (VMWare, Hyper-V, Xen Server, etc…)
Storage (Netapp, EMC, HPLeftHand, Dell Equallogic, etc…)
LoadBalancers (f5 bigIP, Netscaller, Barracuda, etc…)
WMI, PerfMon, JDBC, SNMP, SMTP, JMX
Webservers (IIS, Apache, Tomcat, etc…)
Active Directory
Database (SQL, MySQL, Postgress, etc…)
Scripting (groovy, powershell, ruby, etc…)
Experience with support team methodologies/practices desired
Experience with correlation engines desired
Experience using AI tools to enhance productivity, innovation, or problem-solving

What the job involves

The mission of the Specialist Sales Engineer (SSE) at LogicMonitor is to support the technical evaluation of LogicMonitor by proving out value in the extended LM platform to our prospects in the pre-sales process
The SSE also is also looked at as a technical product expert within the AI and APM portions of the platform. Specialist Sales Engineers have the critical function to learn new technologies on the fly, as well as demonstrating those technologies to customers
Work as a team with the CSM, AE and SE during the sales process
Lead Edwin AI discovery, demos, and proof-of-value engagements, aligning Edwin capabilities to customer business and operational challenges
Optimize Edwin evaluations by proactively configuring use cases, workflows, prompts, dashboards, and demonstrations that showcase customer value
Deliver ongoing Edwin AI training and enablement for Sales, SEs, and customer-facing teams
Serve as the primary technical advisor for Edwin prospects, providing product guidance, best practices, and technical support throughout the evaluation process
Document customer meetings, technical requirements, use cases, and evaluation outcomes in Salesforce
Translate customer operational challenges into Edwin AI solutions, clearly articulating business value, technical capabilities, and expected outcomes
Drive customer success during evaluations by identifying and resolving technical obstacles, ensuring a positive experience through all stages of the sales cycle

Salary benchmarks

Our take

As businesses shift from reactive to proactive monitoring, there is a need for tools which empower them to make predictions and solve problems before they start. This is what LogicMonitor supplies, through an observability platform for hybrid environments.

The company's extensive product suite encompasses monitoring of all sorts, including but not limited to networks, virtual machines, databases, containers and SaaS. Each service supplies real-time insights and automated monitoring, complete with agentless architecture.

LogicMonitor is held in high regard by the industry, evidenced by its namechecking in the Visionary quadrant of the Gartner Magic Quadrant 2024. It has also seen significant funding, which will support further development and growth for the business.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Led by a woman

Glassdoor (3.6)

Company

Funding (last 2 of 5 rounds)

Nov 2024

$400m

GROWTH EQUITY VC

Jun 2016

$130m

GROWTH EQUITY VC

Total funding: $543m

Company HQ

Santa Barbara Downtown, Santa Barbara, CA

Leadership

Christina Crawford Kosmowski

(CEO)

Board Member at Rapid7 and Founding LP at Operator Collective. Was also a Board Member at Poema Global, and CCO, VP and Global Head of Customer Success at Slack.

Share this job

View 15 more jobs at LogicMonitor