Account Manager, Gorgias

• We’re looking for a motivated sales person, ideally with experience selling a marketing tool to e-commerce brands
• 2-3 years of sales experience as an Account Executive or selling directly to e-commerce brands in a closing role
• Demonstrated success in a fast paced and high volume sales environment
• Proven track record of meeting and exceeding quota
• Tech Savvy, you will act as a solutions consultant that can speak to how our products can help improve the CX experience and drive revenue
• Selling is something you love doing, you want to be coached and further develop your sales skills
• Ability to understand complex ideas and automate processes
• Active listener who can identify opportunities and leverage them
• Outstanding verbal, written, and presentation skills in English

Desirable

• The Account Management team is part of the Sales Team at Gorgias
• We educate merchants on optimizing their customer experience for efficiency and personalization at scale
• The focus of our team is cross-selling add-ons to our existing customer base
• The Gorgias Marketing Suite includes Convert and AI Agent that helps our Merchants increase their conversion rate, grow AOVs, and reduce bounce rate
• We’ve repeatedly proven that with Convert, Merchants can increase their GMV by more than 10% and get a 20x ROI
• In this highly cross-functional role, you will be at the forefront of innovative tech solutions and your skills will be instrumental in driving revenue
• You will join a rapidly growing team and play a key role in launching new products
• As part of our Account Management team, your role will be cross-selling Convert and Sales AI Agent to our existing customer base
• You will be in a sales role, hold a quota, and be responsible for to hit your quota
• You will demo existing customers on our Convert product, conduct ROI analysis, and own the closing process
• You will have inbound leads routed by Customer Success and will sometimes outbound existing customers
• You will be working primarily with marketing managers, CMOs, brand owners, and customer service managers