UX Researcher, Docker
$140-175k
+ Equity
More information about location
App development platform
Be an early applicant
App development platform
501-1000 employees
Be an early applicant
$140-175k
+ Equity
More information about location
501-1000 employees
Company mission
To increase the time developers spend on innovation, and decrease the time they spend on everything else.
Role
Who you are
- Previous exposure to behavioral research methods and the ability to translate data and observations into a compelling story that includes recommendations for design
- Master's/Doctoral degree in behavioral research preferred, as well as experience as a user experience researcher, human factors practitioner, industrial engineer, cognitive engineer, information architect, or similar
- Engineering background or previous experience with developer tools preferred
- Experience creating repeatable, scalable research methods
- Experience with mixed-method research and integrating insights
- Excellent communication and interpersonal skills, including the ability to present research concepts and insights clearly and persuasively across different audiences at varying levels of the organization
- Knowledge and experience with visual communication and data visualization preferred
- Ability to work in a fast-paced, agile environment
- Experience building complex products in B2B, B2C, or B2B2C contexts is preferred
- 2+ years of experience required
What the job involves
- UX Research at Docker is a fast-paced, collaborative team with lots of opportunity for those who are passionate about developer experience
- As a member of the UX Research team at Docker, you will partner with Product Designers, Product Managers, Engineers, and our community to identify areas of improvement and opportunities for us to explore
- Plan and conduct exploratory, generative, and evaluative user research
- Determine appropriate research methods, define and conduct research across multiple projects, and provide both tactical and strategic insights based on this research
- Communicate insights and recommendations in a consumable, engaging way using artifacts such as reports, journey maps, personas, and other formats as appropriate that guide our team towards a delightful developer experience
- Manage multiple projects at the same time
- Advocate for user needs throughout the product development process
- Educate the broader team on research best practices and evangelize research methods and results throughout the organization
- Contribute to building best practices, processes, training, documentation, and standards to help evolve the research discipline
- First 30 Days: Get Oriented and Start Contributing
- Onboard with the User Research team
- Meet stakeholders and get an introduction to Docker technologies and history
- Review and get up to speed on the work you will be supporting
- Begin to conduct research activities
- First 90 Days: Lead Research and Deliver Insights
- Continue learning Docker tools and processes
- Define and lead research studies
- Synthesize learnings and present findings to your team in an impactful way
- One-Year Outlook: Build Expertise and Drive Strategic Impact
- Develop a deep understanding of Docker customers and domain expertise
- Deliver insights that drive customer value and support business objectives
- Use customer and product expertise to contribute to product roadmap development
- Share best practices with teammates and participate actively in the development of research tools, processes, and training materials for the larger organization
Our take
Docker supplies a hub and desktop solution to simplify the workflow of app development teams. Originally known for popularising the idea of containerising software, it saw itself outpaced by Kubernetes. However, the company has identified a problem with the growing complexity of containerisation, with some apps consisting of dozens or even hundreds of containers - which is what it now addresses.
Docker has had a difficult time in the recent past, with 2019 seeing it sell off its enterprise business, reduce its workforce by hundreds, and change its leadership team. As a well known brand and ecosystem for containerisation, however, it aims to lure developers back to its product as well as to take advantage of the growing global demand for app development.
Returning to focus on developers rather than large companies was certainly a gamble, but one that seems to have paid off. The company has returned to profitability and raised Series C funding in 2022, which is cited to fund hiring new talent, ramping up its business, and continuing to develop and refine its product. It's also embarked on a series of acquisitions to
Steph
Company Specialist at Welcome to the Jungle
Insights
47% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Mar 2022
$105m
SERIES C
Mar 2021
$23m
SERIES B
Total funding: $497.9m
Company benefits
- 100% company paid medical premiums for employees and dependents
- Flexible Time Off Policy
- “Whaleness” Days — At least 1 company wide day off per month
- Employer Paid Holidays
- Generous Maternity and Parental Leave
- Home Office Set Up Budget
- Monthly Technology Stipend
- Training Allowances
- Life and Disability Insurance
- Retirement Plans
- Virtual and In-Person Social Events
- Docker Swag
- Quarterly Hackathons
- Virtual Coffee with Co-Workers
Company HQ
China Basin, San Francisco, CA
Leadership
Scott Johnston
(CEO, not founder)Has been COO and CPO with Docker prior to CEO role. Before that was VP, Marketing & Product at Puppet and a Venture Partner at Alloy Ventures.
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