Technical Hardware Product Manager, SpotOn
$170-200k
Point-of-sale software and payment processing
Be an early applicant
Point-of-sale software and payment processing
1001+ employees
Be an early applicant
$170-200k
1001+ employees
Company mission
To empower small businesses to succeed and grow, by giving them access to cutting-edge payment and software solutions.
Role
Who you are
- 4+ years of relevant product management experience with restaurant hardware or consumer hardware
- Strong understanding of the hardware lifecycle from prototype to general availability
- Ability to facilitate technical hardware discussions, customer outcome discussions, and how the two come together
- Exceptional attention to detail and ability to coordinate with stakeholders including individual contributors and external partners. Can competently navigate chaos, lead without authority, and drive best-informed decisions in the absence of perfect information
- Ability to influence C-level and help drive well informed decisions
- A metrics-driven work style that leverages data to make informed decisions
- An ability to manage multiple projects in an iterative process
- Ability to put yourself in the customer’s shoes to understand their needs and how they interact with our products
- Past restaurant experience, especially working in a restaurant, is a serious plus
What the job involves
- We’re looking for an experienced Technical Product Manager who is passionate about Restaurants, building innovative hardware products, and impacting the 15 Million people who live and work in the restaurant space
- This Technical Product Manager will work closely with our Customer Success team, Engineering, Design, Marketing, and Sales teams to deliver a world class suite of hardware at the heart of every restaurant
- Lead the product strategy for SpotOn both new hardware and improving current hardware in the field
- Manage the hardware product roadmap, making strategic adjustments as needed based on client needs, data, and business priority
- Work with multiple cross-functional teams to elicit, understand, rationalize, and prioritize requests for new functionality
- Assess market competition, client preferences, emerging technologies, and industry trends to identify what is needed to maintain a competitive advantage and sustained growth
- Partner with engineering to test new devices and leverage telemetry and data to inform decisions
- Build relationships with key business partners and other brand stakeholders to serve as the internal and external evangelist for your product
- Collaborate with other stakeholders, such as product marketing, on the creation of positioning for your products
Our take
SpotOn is an end-to-end software and payment platform that provides businesses with a range of payment options, from simple mobile payments to fully integrated restaurant management systems, fueling growth and supporting business evolution, with its innovative, future-proof tools.
The company’s ecosystem of intuitive software, point-of-sale, and payment solutions serves businesses of all sizes from a range of industries, from local family restaurants to Major League Baseball Stadiums. From its flagship SpotOn Restaurant to its latest SpotOn Retail, the company provides tools that manage scheduling, analytics, custom website development, compliance, and omnichannel capabilities.
As a triple unicorn company, SpotOn has seen substantial growth since being founded in 2017, completing numerous funding rounds and consistently delivering new product capabilities and expanded offerings. SpotOn continues to focus on the further development of technology products as it expands its market reach within the retail, food, and hospitality sectors.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
31% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
May 2022
$300m
SERIES F
Sep 2021
$300m
SERIES E
Total funding: $915m
Company benefits
- Medical, Dental and Vision Insurance
- 401k with company match
- Stock Options
- Paid vacation, 11 company holidays, sick time, and volunteer time off
- Headspace membership for guided meditation and stress relieving tools through the Sequoia App
- Employee Resource Groups for Diversity and Inclusion, Women, LGBTQIA+, and other communities
- Desk, Chair and Monitor needed for your home office? We got you
- Monthly cell phone and internet stipend
- Unlimited access to virtual audio and visual workouts through the Sequoia App
- Subscription to Linkedin Learning to expand your knowledge on all kinds of fun topics
- Tuition reimbursement for up to 2k per calendar year to assist with classes of your choice
Company HQ
Financial District, San Francisco, CA
Leadership
Doron Friedman
(Managing Director)Having studied at the Wharton School, spent almost 11 years at Arroweye Solutions, rising to the position of CEO. Co-founded SpotOn in 2011, and was initially the company's co-CEO. Since 2017 has been Managing Director.
Matthew Hyman
(Managing Partner)Founded CardPayment Solutions in 2000, spending 5 years managing the company before starting CentralPayment Corp. After that co-founded SpotOn with Doron, working since 2017 as Managing Partner.
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