DevOps Team Lead, Ripjar
Share Scheme offered
Real-time intelligence for countering a wide range of threats
Open for applications
Real-time intelligence for countering a wide range of threats
101-200 employees
Open for applications
Share Scheme offered
101-200 employees
Company mission
To help governments and organisations automate the detection, investigation and monitoring of threats from criminal activity.
Role
Who you are
- The role holder should remain technically proficient such that they can contribute to the daily activities of the team including provisioning, monitoring, maintenance, and troubleshooting of our core services
- Minimum of 5 years in operations management, particularly within a platform / core infrastructure team (or equivalent)
- Proven ability to lead, mentor, and develop team members, fostering a culture of continuous improvement
- Proficiency in managing hybrid cloud environments (both public and private) and familiarity with relevant technologies and platforms (e.g., AWS, Azure, Google Cloud). Our production workloads are currently hosted in AWS
- Proficiency in infrastructure provisioning, systems administration and monitoring tools. We use Terraform, Ansible, k8s and Datadog to manage a range of RHEL/Rocky 9 hosts. Our analytics clusters make use of Spark, HBASE and HDFS
- Experience in designing and implementing scalable infrastructure solutions, ideally with some exposure to parallel processing environments used for large-scale analytics
- An appreciation of security best practice in areas such as network security, threat modelling, vulnerability assessment, IAM, SIEM and incident response
- Skills in system monitoring, performance tuning, and troubleshooting infrastructure and micro-service-based architectures
- Understanding of compliance frameworks like ISO 27001 and SOC 2, and experience in managing audits and compliance activities
- Familiarity with incident response processes and tools, ensuring timely resolution of issues
What the job involves
- The DevOps Team Lead will oversee the day-to-day management of the core-infrastructure team (currently 5 headcount), ensuring the efficient provisioning, monitoring, maintenance, and troubleshooting of our mixed public and private cloud environment
- This role requires a strategic mindset to design and implement infrastructure improvements while managing performance, capacity, and cost
- The role holder will collaborate closely with Product, Delivery, Engineering, and Security to align infrastructure capabilities with business needs alongside regulatory requirements
- Coordination: Oversee the day-to-day activities of the operations team, ensuring that processes run smoothly and efficiently. This includes assigning tasks, monitoring progress, and addressing any issues that arise
- Technical Oversight: Design and implement improvements to existing infrastructure as well as new services. Evaluate the benefits of third-party managed solutions vs internal provision
- Performance Management: Assess and improve the performance of core-infrastructure team members, fostering a culture of continuous development
- Process Management: Establish and optimise processes that enable the team to independently handle routine tasks
- Jira Service Desk: Operate an internal facing service desk ensuring triage and timely ticket management as well as evolving ticket types to streamline support requests
- Out-of-Hours Support: Coordinate out-of-hours support activities, ensuring a collective knowledge base for non-trivial SaaS support issues
- Incident Response: Manage and contribute to incident response efforts for infrastructure-related issues, ensuring timely resolutions
- Capacity Planning: Conduct infrastructure capacity planning, utilising metrics to inform decisions and ensure readiness for business scaling
- Cost Tracking & Optimization: Monitor and optimise costs associated with infrastructure and services, ensuring alignment with budgetary goals
- Compliance: Manage and contribute to recurring annual compliance activities, including ISO27001 and SOC2 audits, in collaboration with the respective audit teams and third-party advisors
- Security: Ensure security best practice including identifying potential threats and vulnerabilities, designing secure software systems, and implementing robust security measures
- Disaster Recovery Testing: Participate in disaster recovery testing, ensuring robust recovery processes are in place
Salary benchmarks
Our take
Ripjar provides a data intelligence platform, Labyrinth, that uses Artificial Intelligence to protect organisations against financial crime threats like money laundering, fraud, and funding terrorism. Labyrinth enables human analysts to make better-informed decisions with speed and accuracy, saving their clients’ costs and time.
Previous investments signify confidence in Ripjar's data intelligence technology and its ability to protect companies and governments from criminal activities that jeopardise their assets and prosperity. And it's no surprise, as Ripjar claims Labyrinth is the most sophisticated and advanced cyber-security solution on the market.
As economic uncertainty rises globally, so does the incidence of financial crime, particularly with the increasing shift to online transactions. Both tech companies and the UK government are turning to Ripjar to address these challenges. With a global client base exceeding 20,0000 and recent innovations, the company is well set to see further growth.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Sep 2020
$35.4m
SERIES B
Mar 2017
$4.5m
EARLY VC
Total funding: $39.9m
Company benefits
- Pension: Our company pension scheme is a great way of building a pot of money for your retirement and as your employer we match your contributions up to 4%
- Private Family Health insurance: We provide private medical insurance through Vitality Health. As well as giving staff general advice about eating greens and moving about, Vitality Health gives personal, achievable goals to get healthier with Vitality partners helping along the way with discounts, cashback and reward
- 25 days holidays: We offer candidates 25 days annual leave plus bank holiday per year, increasing to 30 after 5 years' service
- EMI Share Options: We offer an employee share option scheme to recognise and reward staff members for their support, service and contribution to the business
- Flexible Working: Employees have the option to work from one of our offices located in Cheltenham, Bristol or London or to work fully remote
- Wellbeing Allowance: We provide employees with a £500 allowance, paid quarterly in the sum of £125 per quarter to support a flexible, holistic approach to employees’ well-being
- Free lunch and snacks: There is a well-stocked pantry with food, snacks and drinks. Lunch is also provided and ranges from a selection of hot and cold food
Company HQ
Cheltenham, UK
Articles
Leadership
Jeremy Annis
(Co-Founder & CEO)Served as the company's CTO until 2021, and has been CEO since November 2018. Jeremy is a former Intelligence Professional and Data Scientist with the British government’s signals intelligence agency, GCHQ
Tom Griffin
(Co-Founder & COO)Served as the company's CEO until Jan 2019. Tom has a PhD in Engineering Mathematics, and prior to Ripjar was the Technical Director of GCHQ’s Engineering Department responsible for creating and sustaining the solutions that protect the UK from threats including terrorism, cyber and serious organised crime
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