Brand Design Program Manager, Plaid
$160.8-240k
1-5 days a week in office
Data network powering the tools millions of people rely on to live a healthier financial life
Open for applications
Data network powering the tools millions of people rely on to live a healthier financial life
1001+ employees
Open for applications
$160.8-240k
1-5 days a week in office
1001+ employees
Company mission
To unlock financial freedom for everyone.
Role
Who you are
- At least 5+ years experience as a Design/Creative Program Manager, Design Operations Manager, or UX Program Manager for an in-house, centralized Design organization
- Experience in design tools like Figma and project management tools like Linear
- Demonstrated commitment to fostering an inclusive, equitable, transparent, empowering, and high-accountability culture
- Strategic foresight and the ability to anticipate problems, prioritize ambiguous problem areas, drive alignment, and build consensus across multiple stakeholders
- An eye for continual improvement, and passion for efficiency and operational excellence at scale
- Excellent interpersonal, presentation, and communication skills
- Comfort with a fast-changing environment
What the job involves
- We’re looking for a Creative & Design Ops Program Manager to help strengthen how we plan, produce, and deliver creative work
- This role sits at the intersection of design operations, creative production, and program management, supporting both brand and product design
- You’ll own strategic initiatives that range from campaign planning and execution to studio management and process improvement
- Partnering across disciplines, you’ll build the systems and workflows that help teams work efficiently, stay aligned, and deliver high-quality storytelling and design
- Drive end-to-end execution of integrated brand and product campaigns in partnership with Design, Marketing, and Product teams
- Build project plans, manage resources, and coordinate across teams and vendors to deliver high-quality creative work on time and within budget
- Track performance and lead retrospectives to continually improve campaign processes
- Establish and maintain scalable creative workflows, documentation, and reporting systems that improve visibility, feedback cycles, and asset management
- Own the creative intake process to ensure requests are well-scoped, prioritized, and efficiently executed
- Champion operational excellence and process clarity across teams
- Oversee day-to-day operations of Plaid’s in-house video studio, including scheduling, budgeting, and resourcing
- Partner with producers and editors to manage pre-production, shoots, and post-production delivery
- Maintain production calendars, uphold creative quality standards, and manage vendor and freelancer relationships to ensure seamless video production at scale
Our take
Plaid builds infrastructure that allows consumers to interact with their bank account on the web through a number of third-party applications, like Venmo, Robinhood, Coinbase, Acorns and LendingClub.
Plaid has integrated with over 12,000 financial institutions in the US, Canada, the UK and Europe. And about a quarter of people living in North America with bank accounts have linked with Plaid through at least one of the hundreds of apps that leverage Plaid’s application program interfaces (APIs).
The platform allows companies to create financial services applications without having to hire their own team of engineers to build out a tool that connects apps to its users’ bank accounts. This is very valuable in a world where there are increasing number of fintechs, so the demand for Plaid's services are only going to grow.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Apr 2025
$575m
LATE VC
Apr 2021
$425m
SERIES D
Total funding: $1.3bn
Company benefits
- Vibrant offices in SF, NYC, and Raleigh-Durham—with catered meals, happy hours, and clubs to keep you connected
- Competitive pay, comprehensive health benefits, and support for fertility, mental health, and parental leave
- Lifestyle perks including home office stipends, daycare support, and commuting benefits like CitiBike and Lyft
Company HQ
SoMa, San Francisco, CA
Leadership
Zach Perret
(Co-Founder & CEO)Previously, Zach was a Consultant at Bain and a Research Fellow and Trustee at Duke before co-founding Plaid ion 2012.
Salary benchmarks
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